Category Archives: Miscellaneous IT

Tech News Recap for the Week of 11/24/2014

Tech News RecapWith a short week due to Thanksgiving, here’s a quick tech news recap of articles you may have missed.

Tech News Recap

New Malware has been used for surveillance in 10 countries including Russia and Mexico. A study has found that Internet of Things in the enterprise is up three-fold since 2012. VMware is currently offering a 25% discount on vSOM. Computerworld provided its 2015 predictions around IT spending. The adoption of cloud computing continues to accelerate in the enterprise space. Ebay pulled it’s app from the App Store and InformationWeek provided a list of 10 Windows Tablets and Laptops that are under $200 to keep in mind as the holidays approach.

 

If you’d like to get more information on the 25% discount VMware is currently offering on vSOM, click here & a GreenPages Rep will reach out to you.

25% vSOM Discount Ends December 31st!

25% vSOM DiscountDid you know VMware’s offering a 25% vSOM discount? That’s right, VMware has been providing a 25% discount to upgrade to vSOM from naked vSphere since Labor Day weekend. The standard upgrade price is $825 MSRP, but the promo price drops it down to $620 MSRP. That’s over a $200 savings per CPU. There are some serious savings to be had here so I wanted to quickly bring you up to speed so you could assess the solution and see if it makes sense for your organization.

25% vSOM discount ENDS ON DECEMBER 31!

 

So what is vSOM? It’s a bundle of vSphere and vRealize Operations (formally known as vCOPS). When reviewing monitoring and management toolsets with a broad stroke, it’s easy to say they’re nice to have but not absolutely necessary. Yet if you dive deeper, there are many features and functions that make the investment worthwhile in the long-term growth and planning of your virtualization environment.

vRealize Operations enables IT to not just see immediate issues, but also potential future problems which can have a dramatic impact on reducing unplanned outages.  With Predictive Analytics and Smart Alerts, it proactively identifies and remedies system issues, while dynamic thresholds automatically adapt to environments to provide fewer and more specific alerts resulting in a 30 percent DECREASE in time to diagnose and resolve performance issues. That’s three hours of your day you get back allowing you to work on improving and emerging your environment rather than troubleshooting constant alert noises and notifications.

The old saying, it’s better to be safe than sorry, speaks volumes in a virtual environment and especially in over-provisioning. Research has shown that 9 out of 10 virtual machines are over-provisioned. While this may not seem like a bad thing on the surface, it leads to diminishing efficiency and optimization within the virtual infrastructure and, more importantly, increased infrastructure costs. Having the ability to manage your VMs more closely and effectively with vRealize Operations (vCOPS), you can finely tune each VM, allocating the resources that are really necessary and as a result save up to 30% in potential hardware costs. This solution provides a holistic overview of your virtualized environment and provides deep insight into the health of your infrastructure which would otherwise be invisible. Capacity planning is another key feature of the vRealize Operations toolset allowing you to model future resource needs and alert on constraints before those constraints result in unexpected system downtime.

Years ago many wondered what the ROI was for ESX?  It was nice to be able to put several VMs on one server, but was it needed?  When we moved from physical to virtual it was a big step, an unknown “pie in the sky” concept that made sense on paper, but would it work and would it be a worthy investment?  Well now we know that moving to a VM environment made sense, and for some it was easy to manage. However, this inevitably led to the issue of resource and VM sprawl and a lack of visibility to overall infrastructure health. vRealize Operations is a comprehensive tool which can provide predictive analytics, capacity planning, and performance and health management.  Hence, it is very much a “have to have” vs. a “nice to have.”

If you’re looking for more information on vRealize, I would suggest downloading this whitepaper.

Now is the time to take advantage of a good deal on a great product! As always, GreenPages can help. If you would like to learn more, get a demo or make the purchase, fill out this form and we’ll be in touch!

 

By Rob O’Shaughnessy, Director of Software Sales & Renewals

Tech News Recap for the Week of 11/10/2014

Tech News RecapWere you busy last week? Here’s a quick tech news recap of articles you may have missed from the week of 11/10/2014.

Tech News Recap 11/10/2014

This week, a massive breach hit Postal Service employees. Google cloud will be storing petabytes of genome data for health researchers while a new Microsoft data center is being powered by fuel cells. Also with Microsoft, Bill Gates sold $925M in stock…but still owns $13.6B worth. There were articles about both the Army’s cloud strategy as well as its virtual desktop strategy. Facebook and Twitter will most likely be speaking with Russian officials about data storage regulations next month. AWS builds the first customized marketplace for the CIA’s private cloud. Samsung is readying Proximity, it’s challenger to Apple iBeacon. There was also an interview with Motus CIO Rick Blaisdell along with good articles around IT spending, project management offices driving business growth, and HP’s BYOD services.

What top tech news did we miss? Leave a comment with links to any quality articles from last week that other readers may enjoy!

Download this new whitepaper to get an 8-point checklist for a successful data center move

How the Project Management Office Can Drive Business Growth with Excellence in Customer Service

PMOProject Managers today don’t just manage projects; they are a key contributor in managing the business. So, is there a way the Project Management Office can gain the business competitive positioning and better business results? I say yes. We can do this through delivering excellence in customer service.

Aristotle said it best when he said, “We are what we repeatedly do. Excellence then is not an act, but a habit.” Aristotle ~384-322 BCE.  To create a culture of service excellence, the PMO must first define for itself what excellence in customer service is. Involve the members of the Project Management Office in this activity (after all, we know from our experience managing projects that stakeholder involvement facilitates buy-in). Ask each member to provide their best customer service experience. From the cumulative experiences, collaboratively define what service excellence is for your team in your business. This definition should become the mission statement of the PMO.

Next, have the Project Management Office members recommend the values they will guide themselves by to obtain service excellence. Below are a few general principles to build on. I agree that many may seem obvious or cliché, but you will find that they work:

  • Be available
  • Treat your customer the way you would like to be treated
  • Provide a personal and individual level of attention to each client
  • Be an expert in your role, discipline or practice
  • Be empowered to make decisions
  • Ask, listen and learn
  • Analyze risk to identify potential problems and implement corrective and preventive measures
  • Communicate early and often
  • Request feedback and use it to evolve service excellence
  • Be humble, honest, frank and prepared

Once the Project Management Office defines and outlines values, PMO management should create a formal documented Customer Service policy and roll it out to the team. The upkeep of the Customer Service policy should be considered an iterative process; the needs of the customer and feedback from stakeholders are regularly analyzed and constant improvements are made to the program.

Review the policy with the PM team regularly, especially when there are any updates, or new hires added to the team. Perform team building exercises in support of the program, and share lessons learned at regular team meetings to foster continued support of the program. We want to ensure everyone adopts this behavior. After all, service excellence must become the new norm.

Great service can be used as an effective acquisition strategy, as well as a retention strategy for happy customers. Roll out a Customer Service Excellence program in your Project Management Office and you will find that the customer service approach will lead to growth and profitability.

Are you interested in learning how effective project management strategies can help your business excel? Email us at socialmedia@greenpages.com

 

By Erin Marandola, Business Analyst, PMP

Tech News Recap for the Week of 11/3/2014

Were you busy last week? Here’s a quick tech news recap of articles you may have missed from the week of 11/3/2014.

Tech News Recap

Microsoft is eliminating the fee to use most functions of its mobile aps for Office 365. Google cloud cuts prices yet again. Splunk is playing a major part in the Internet of Things. IDC is predicting the public cloud will be a $127 billion industry by 2018. ZDnet provided a review of smartwatches for work and for play. Drones could end up taking off in Europe before the US. There were also some good articles around converged/hyper-converged infrastructure, shadow IT, Microsoft Azure, mobile development and secure storage infrastructure.

What top tech news did we miss? Leave a comment with links to any quality articles from last week that other readers may enjoy!

Download this new whitepaper to get an 8-point checklist for a successful data center move

 

By Ben Stephenson, Emerging Media Specialist, GreenPages Technology Solutions

Reference Architecture, Converged, & Hyper-Converged Infrastructure: A Pizza Analogy

hyper-converged infrastructureThis morning, our CTO Chris Ward delivered an internal training that did a great job breaking down reference architecture, converged infrastructure, and hyper-converged infrastructure. To get his point across, Chris used the analogy of eating a pizza. He also discussed the major players and when it makes sense for organizations to use each. Below is a recap of what Chris covered in the training. You can hear more from Chris in his brand new whitepaper – an 8 Point Checklist for a Successful Data Center Move. You can also follow him on Twitter.

Reference Architecture

According to Chris, reference architecture is like getting a detailed recipe and making your own pizza. You need to go out and buy the ingredients, make the dough, add the toppings, and bake to the perfect temperature. With reference architecture, you essentially get an instruction book. If you’re highly technical, following the recipe is manageable. However, if you are more of a technology generalist, or if you’re newer to the filed, it may be difficult to follow and the chances you get lost in the recipe can be fairly high. The benefit here is that you have flexibility to make the pizza the way you want it. The downside is it doesn’t save you a ton of time. You still need to order the equipment, wait for the order to arrive, and then put it together.

The Players

  • EMC’s VSPEX – EMC storage, Cisco UCS compute, Cisco networking
  • Nimble – Nimble storage, Cisco UCS compute, Cisco (newer offering)
  • FlexPod – NetApp Storage, Cisco UCS compute, Cisco networking

There are several use cases when it makes sense to utilize reference architecture. These include when an organization:

  • Has disparate vendors where converged or hyper-converged infrastructure may not be an alternative and the organization is not open to a vendor switch
  • Requires more flexibility in components than converged infrastructure provides (i.e. you can add some extra garlic to your pizza and not have it be a big deal).
  • Doesn’t have a hardware refresh cycle between storage, compute and networking that is in alignment (i.e. you do not want to double up on servers you just bought last year)

Converged Infrastructure

Converged Infrastructure is like a take home pizza you buy at a grocery store (it’s not delivery it’s Digiorno!). Converged Infrastructure is more prepackaged than reference architecture. The dough has been made, the toppings have been added, but you still have to put it in the oven and bake it. Vendors do the physical rack, stack and cabling at the factory and ship it directly to the customer. Customers can expect this typically in 30-45 days of placing the order. You don’t have to wait months to get all parts shipped and then assemble yourself. However, the infrastructure is set in stone. If you are an IT department with a different shop than what you are getting with the converged infrastructure option, you can’t mix and match. There is also still integration that comes with converged infrastructure.

The players

There are several use cases when it makes sense to utilize converged infrastructure. These include when an organization:

  • Requires fast time to market (typically 30-45 days from order to constructed delivery. Keep in mind there is additional time on the front end before the order when planning the solution out).
  • Is building out of application PODS or private cloud. This is typically more of a use case in the enterprise space. For example, rolling out a new SAP environment and having, say, Vblock be solely dedicated to that one app running on it. Another example is a larger VDI project.
  • Requires known, guaranteed and predictable performance out of the infrastructure. With Vblock, VCE guarantees you the performance that you do not get with reference architecture
  • Requires large scalability – you can add to it over time. Keep in mind you need to have a clear direction of where you are headed before you start.
  • Is stuck in the mud with operations and or maintenance validation tasks. Again this is a more relevant use case in the enterprise space. Say an IT Department needs to upgrade from vSphere 5.1 to 5.5 in a cloud environment. This could take them 3-4 months to do all testing, etc. By the time they get everything together there could be a new update on its way out. This IT Department is always 2-3 upgrades behind because of all the manual work. With converged infrastructure, vendors do that work for you.

Hyper-Converged Infrastructure

A hyper-converged infrastructure is the equivalent to a fine dining pizza experience. You can sit back and have a glass of wine while your meal is served to you on a silver platter. Hyper-converged infrastructure is an in-a-box offering. It’s one physical unit – no cabling or wiring necessary. The only integration is to uplink it into your existing infrastructure. If you choose to go this route, you can place the order, overnight ship it and expect to have it on your floor in 48 hours. This is obviously a very fast time to market. As this is the newest space of the three, it’s a little less mature in terms of scalability. Hyper-converged infrastructure often makes the most sense for midmarket companies. Keep in mind, hyper-converged infrastructure is a take it or leave it, all or nothing deal.

The Players

It makes the most sense to utilize hyper-converged infrastructure when companies:

  • Storage and compute refresh cycles are roughly in sync
  • Are looking for out-of-the-box data protection (Simplivity)
  • Require known/guaranteed/predictable performance
  • Are looking for rack space and power consolidation savings
  • Require a small amount of scalability
  • Want a plug-and-play approach to infrastructure.

Which way makes the most sense for you to eat your pizza?

You can hear more from Chris in his brand new whitepaper – an 8 Point Checklist for a Successful Data Center Move. You can also follow him on Twitter.

 

Photo credit: http://www.sciencephoto.com/

By Ben Stephenson, Emerging Media Specialist

Tech News Recap for the Week of 10/27/2014

Were you busy last week? Here’s a quick tech news recap of articles you may have missed from the week of 10/27/2014.

Tech News RecapTech News Recap

This week there were some interesting reads about network virtualization, the concept of the chief integration officer, common/costly mistakes made by CIOs, and the impact big data could have on mid-term elections. Amazon is sitting on $83 million of unsold Fire Phones. Meanwhile, former Apple CEO John Scully is launching a new low-cost smartphone brand. Hackers went after unclassified White House networks. A survey done by EMC and IDG revealed information about the popularity of private clouds in Singapore.

 

 

What top tech news did we miss? Leave a comment with links to any quality articles from last week that other readers may enjoy!

 

Corporate IT departments have progressed from keepers of technology to providers of complex solutions that businesses truly rely on. Download this ebook to learn more.

 

By Ben Stephenson, Emerging Media Specialist

Tech News Recap for the Week of 10/20/2014

Were you busy last week? Here’s a quick tech news recap of articles you may have missed from the week of 10/20/2014.

Tech News Recap

Tech NewsA top story in the industry this week is that EMC bought out Cisco’s stake in VCE. A study shows that consumers think Apple Watch is the most exciting piece of wearable technology on the market. Microsoft is offering cloud tools in the fight against Ebola. The Pentagon’s VDI environment reaches 18,000 computers. Google is rolling out Inbox – its new email set up. There were also a couple of good articles around cloud predictions for 2020, trends in the transformation of enterprise IT, and the potential impact the internet of things has on healthcare costs.

What tech news did we miss this week? Leave a comment with any links to quality articles from last week that other readers might enjoy!

The fundamentals of the corporate IT Department have evolved. Read this eBook to make sure your IT Department is not falling behind.

 

By Ben Stephenson, Emerging Media Specialist

Tech News Recap for the Week of 10/13/2014

Were you busy last week? Here’s a quick tech news recap of articles you may have missed from the week of 10/13/2014.

Tech News Recap

Tech News Recap Another week with some big stories from the industry. EMC bought cloud management vendor Cloudscaling. Meg Whitman faced questions about HP-EMC merger talks. VMware expands its vCloud Air offering. Google widens the downloads lead over App Store. Apple patched 144 security flaws across seven products. VMware’s AirWatch Secure Content Locker was named a leader in Aragon Research Globe for MCM. There have also been some important updates around Cisco’s ASA line.

What top tech news did we miss? Leave a comment with links to any quality articles from last week that other readers may enjoy!   Listen to on-demand webinar to learn how your organization can modernize IT operations by killing the transactional treadmill.   By Ben Stephenson, Emerging Media Specialist

Tech News Recap for the Week of 10/6/2014

Were you busy last week? Here’s a quick tech news recap of articles you may have missed from the week of 10/6/2014.

Tech News Recap

Tech NewsThere were some big stories in the industry this week. HP and Symantec are both breaking themselves in two. The Pentagon is preparing to put high-risk secret documents in the cloud. More ATM malware, a cyber attack on Japanese Airlines, and thousands of user photos leaked through a third party Snapchat app. Rackspace is offering to sell and manage Google Apps for work for its customers. To stay up-to-date on the top news from the industry throughout the week, follow GreenPages on Twitter.

What top tech news did we miss? Leave a comment with links to any quality articles from last week that other readers may enjoy!

 

Corporate IT departments have progressed from keepers of technology to providers of complex solutions that businesses truly rely on. Download this ebook to learn more.

 

By Ben Stephenson, Emerging Media Specialist