Category Archives: Miscellaneous IT

Tech News Recap for the Week of 3/2/2015

Were you busy last week? Here’s a quick tech news recap of articles you may have missed from the week of 2/23/2015!

tech news recapHP acquired Aruba Networks, Chef and Microsoft are teaming up to enhance Azure’s automation capabilities, Chinese company Alibaba opened a data center in Silicon Valley, and Google wants to be a wireless carrier. VMware announced the availability of EVO:Rail for the Indian Market. Apple topped Samsung in quarterly smartphone sales for the first time since 2011. Google Wallet will soon come pre-installed on Verizon, T-Mobile & ATt&T Android phones. Volvo is using cloud connected cars to help notify other drivers about road conditions, mobile fingerprint apps are on the rise, and voice biometrics could be a game-changer in authentication. Remember, if you want to keep up with the most important industry news throughout the week, follow GreenPages on Twitter!

Tech News Recap

Are you looking for more information around migration options for Windows Server 2003 End of Life? Download our whitepaper or register for one of our upcoming events in Cambridge, MA/Portland, ME/Tampa, FL/Alpharetta, GA.

 

By Ben Stephenson, Emerging Media Specialist

5 Tips for Effective Communication with IT Stakeholders

project managersThere is often a business cultural dynamic and belief that because Project Managers (PMs) don’t perform the work, they don’t understand the work; that if a PM supports multiple con-current projects across various disciplines, they’re unable to comprehend the inner workings of the technology design or implementation.  When it comes to technology, a Project Manager’s goal is the same as the engineer’s: to exceed customer expectations and enable organizations to compete successfully and efficiently. Effective communication between the engineering team and the PM team is key. Here are five “Be’s” to keep in mind:

 

1) Be a Comrade: Some engineers may view PMs as micromanagers who get in the way of getting the job done.  Keep in mind that each team’s goal is to meet the needs of the client and the project stakeholders.

2) Be Honest: It’s true that Project Managers aren’t the absolute technology experts but effective Project Managers should understand the solution the engineers are solving. A well-informed and knowledgeable PM takes the time to request in-depth overviews of specific initiatives so they can better address any issues or concerns that may arise if a project hits a snag.  (As all project do!)

3) Be Consistent: Engineers have scheduled deadlines to deliver on task. Effective Project Managers make sure they’re working collaboratively to ensure timely delivery. For instance, tracking project plans with engineers before updating clients, touching base with engineers on a scheduled basis (e.g., daily, weekly), or consistent follow-up with internal staff, as well as the external client. These are all critical to managing a successful project.

4) Be a Client Champion: Every project, no matter how meticulously planned or designed, can sometimes hit a rough patch., Effective Project Managers anticipate these speedbumps and work to coordinate the necessary support needed to successfully overcome any challenges.  Being a client champion is one of GreenPages’ most important corporate values. The strength of the team comes from everyone working cohesively to resolve problems in the best interest of the client.

5) Be an Active Listener:  Effective Project Managers ensure they’re clear on direction and feedback from both engineers and clients. By striving to nurture mutually-beneficial relationships with frequent, honest, and open communication, overall project success (from scope to closure) is ensured.

When a group of engineers, client stakeholders, and project managers achieve true working synergy, the team becomes more than just a collection of people; the results achieved together are greater than the results any of us could achieve alone.

By Stacy Robinson, Project Manager

Tech News Recap for the Week of 2/23/2015

Were you busy last week? Here’s a quick tech news recap of articles you may have missed from the week of 2/23/2015!

tech news recapNorthern Arizona University embraces software defined storage, California Firefighters are using cloud computing to analyze data to help battle blazes, and cloud computing for marketing and collaboration is having an impact on SMBs. Apple is building two data centers in Europe. Google is testing mobile app ads in the Google Play Store and is making it easier to search for flights online. In the past 6 months, the White House has replaced its top IT leaders. Below, there is also a list of the top ten wearable technologies you can buy right now.

 

Tech News Recap

 

Are you looking for more information around migration options for Windows Server 2003 End of Life? Download our whitepaper or register for one of our upcoming events in Cambridge, MA/Portland, ME/Tampa, FL/Alpharetta, GA.

 

By Ben Stephenson, Emerging Media Specialist

Tech News Recap for the Week of 2/16/2015

Were you busy last week? Here’s a quick tech news recap of articles you may have missed from the week of 2/16/2015!

tech news recapVMware veterans unveil Software Defined Storage startup, Apple explores creating a self-driving car, and FAA proposes tight restrictions for drone delivery. In other news, a great phone you will probably never be able to buy in the U.S, and student data could possibly be at risk as privacy laws are out-of-date.

Tech News Recap

{FREE White Paper: Windows Server 2003 End-of-Life Action Plan – Download Now!}

By Ben Stephenson, Emerging Media Specialist

Tech News Recap for the Week of 2/9/2015

Were you busy last week? Here’s a quick tech news recap of articles you may have missed from the week of 2/9/2015!

tech news recapThere was some good information around announcements made by VMware at its Partner Exchange event around vSphere 6, vSAN 6, and the partnership between VMware and Google. Tony Scott was named Federal CIO. President Obama, Apple CEO Tim Cook and others debated the topic of sharing cyber security data. Apple is working on an electric car design and Google is shutting down its expert video chat service, Google Hangouts.

Tech News Recap

Register for this Thursday’s webinar “How to Approach a Windows Server 2003 Migration: Key Steps for a Better Transition” to make sure you’re prepared for the upcoming July 14th end of life date.

 

By Ben Stephenson, Emerging Media Specialist

vSphere 6, vSAN 6 & Other Key Announcements from VMware PEX

Well, there’s nothing like coming back to the beautiful 4 ft. of New England snow after having been in the temperate climate of the bay area for the past week.  Might be time to consider becoming a snow bird!  In any case, there was a lot of news coming out of the VMware Partner Exchange (PEX) event over the course of the past week.  The 3 major announcements were vSphere 6.0, vSAN 6.0, and the VMware/Google partnership.  There was also some interesting news from EMC in relation to their highly anticipated launch into the hyper-converged market and the announcement of VSPEX Blue.  Today, I’ll cover the highlights of these announcements starting with vSphere 6.0.

vSphere 6

vSphere 6.0

vSphere 6.0 represents one of the, if not the, biggest launches in the history of VMware.  The core themes of vSphere 6 are scale and elasticity.  I won’t go through every new bell and whistle in this post but will focus on the highlights which include increased scale, cloud readiness and elasticity, storage, and high availability improvements.  First, on the scaling front, basically everything has doubled from vSphere 5.5:  64 hosts per cluster rather than 32, 12TB of RAM per host, 480 CPUs per host, etc.  When it comes to individual VMs, the same holds true with support for 128 vCPUs and 4TB RAM per VM.  I would love to see a system that runs VMs of that scale!

In the cloud readiness/elasticity arena, we now have more truly federated vCenters with shared catalogs, templates, etc. between them.  WAY better than simple Linked Mode of the past.  We also finally have the long awaited long distance vMotion capability supporting up to 100ms of latency and breaking the old layer 2 network boundaries. However, beware of the large pipes required to really make it sing!  Perhaps one of the most interesting new features is Instant Clone, which allows instantaneously cloning a running VM in memory.  This is going to be a great leap forward for developers, virtual desktop environments, or anywhere else where fast cloning can be utilized.

On the storage front, we saw the official introduction of Virtual Volumes (vVOL) into vSphere.  Essentially, vVOL enables storage management at the VM rather than the LUN level which can greatly simplify management.  This has been talked about for several years but is now finally a reality and we should see the majority of storage vendors offering supporting solutions very soon.  We also saw that vSphere Data Protection Advanced (vDPA) is now just rolled into the vSphere product rather than requiring additional licensing.  If you’re an EMC Avamar customer, this is great news as you’ll be able to integrate and replicate your vDPA backups to your physical Avamar appliances.  If you’ve been looking at vSphere replication, there are some great enhancements there as well, including network compression and fast full sync.  In the HA area, we’ve long awaited multi-vCPU(up to 4) support for Fault Tolerance. I believe we’ll see some actual use of this cool new feature now that it can protect higher end VMs.

vSAN 6.0 was rolled out as part of the vSphere 6.0 announcement.  As you probably know, vSAN is the idea of taking local server storage across multiple hosts and clustering it together to create a pool of primary storage capacity without the requirement of a traditional external shared storage architecture.  vSAN 1.0 was released a little more than a year ago and is the underlying foundation of the EVO:Rail hyper-converged solutions on the market today.  The problem was, while it did work, vSAN 1.0 was missing several capabilities required to really bring it into the production primary storage conversation.  Many of those missing links are now filled in with vSAN 6.0.

vSAN 6.0 now supports an ‘all flash’ configuration allowing persistent data to be stored on the flash drives, whereas in 1.0 the flash was used only for caching.  We also have a new file system format with vSAN 6.0, providing much more efficient snapshots and increased overall performance.  Support for VMDKs up to 62TB and up to 64 vSAN nodes in a cluster bring it online with the new vSphere 6 max configs.

On the HA front, with vSAN 6.0, you can now have fault domains. This basically gives you the ability to recover from a full rack failure, as well as a host failure (assuming you have a good number of hosts in your cluster).  Finally, there is greater visibility from a health and troubleshooting perspective built into vSAN 6.0, which should allow it to find its way into more production environments.

The final big announcement at the event was the partnership with Google to provide some of the Google cloud services within the vCloud Air platform.  My colleague Tim Cook will be posting a separate segment covering the details of that partnership.

So, when can you download the bits and get all of this goodness in your own environment?  Well, I don’t have a hard date, but my guess is we’ll see the GA code released sometime before the end of March.  As always, feel free to reach out if you would like more information.

If you’d like to speak with Chris in any more detail about these announcements, feel free to email us at socialmedia@greenpages.com

By Chris Ward, CTO

 

Tech News Recap for the Week of 2/2/2015

Were you busy last week? Here’s a quick tech news recap of articles you may have missed from the week of 2/2/2015. As a reminder, your chance to win a GoPro ends this Thursday – all you have to do is subscribe to this blog!

Tech News RecapThe biggest story this week was hands-down the data breach that happened at Anthem. Hackers stole social security numbers and other personal data from brands that included Blue Cross, Blue Cross and Blue Shield, Amerigroup and more. In addition, there was other hacking news involving both Russia and China. Tablet sales dipped for the first time ever. There were numerous articles from last week’s VMware’s Partner Exchange Conference. We’ll be posting a blog from our CTO Chris Ward later in the week breaking down all the top news that came out of the conference, so stay tuned for that.

 

 

Tech News Recap

If you’re looking for more information around Windows 2003 End of Life, register for our upcoming webinar. Remember, that July, 14th date is rapidly approaching!

 

By Ben Stephenson, Emerging Media Specialist

Migrate-Gate: What to do with Windows 2003 End-of-Life

windows 2003Deflate-Gate was the topic of conversation the past few weeks. Now that the Patriots are Super Bowl champs we can put this made-up, fake controversy to bed. What isn’t fake, however, is Windows 2003 support ending. What to do with End of Life approaching is a big topic of conversation now. It’s Migrate-Gate!

Tick…Tick…Tick. Does this sound familiar? Tick…Tick…Tick…Windows 2003 Servers support is ending. Tick…Tick…Tick 6-months to go and now it’s time to tick…tick…talk about what you need to do.

Assuming that you haven’t gotten sucked into Cats on Glass photos, many of you are probably aware that support for Windows 2003 Server ends on July 14th 2015. That’s this year…that’s this July! Oh wow, it’s coming faster than another Expendables movie!

Windows 2003 is so old, it knew Burger King while it was still a prince, yet many are still using it. It’s been a reliable and pretty stable product that may give you fits from time to time, but at the end of the day gets you where you need to go. Another way to look at it is that it’s a 1989 Honda Accord (both took CDs). Now, your mechanic is telling you that you’ve dumped too much time, money and energy into your car, except in this case it’s Microsoft telling (eh…forcing) you to upgrade your server.

 

Why Upgrade?

 

The big thing starting on July 14th is that there will be no more updates or patches from Microsoft, which can result in a less secure and less stable infrastructure for your business. So what does it really mean?

• Goodbye Updates – Say adios, au revoir, sayonara and beannacht (Gaelic) to updates for fix bugs, performance issues and security vulnerabilities. 2013 saw the release of 37 critical updates for Windows Server 2003/R2. Past the end of life date, these critical issues will remain unfixed, leaving you open to cybersecurity dangers such as malicious attacks or electronic data loss.

• Maintenance Costs – Running legacy servers is not cheap. Intrusion detection systems and advanced firewalls are required to protect a now vulnerable Windows Server 2003 platform. Also, think about all the increasing cost for maintaining aging hardware.

• No Compliance – So once support ends, you’ll still need to meet industry wide compliance standards. Regulations such as HIPAA and PCI require regulated industries to run on supported platforms. Those rules are tougher than the NFL’s PSI policy.

• Software and Hardware Compatibility Issues – New software and hardware devices are no longer being built to integrate with Windows Server 2003. By staying with Windows 2003, you could run into compatibility issues and may not be able to run new instances of software or communicate with the latest devices.

{Whitepaper: Windows Server 2003 End-of-Life Action Plan}

Before July you’ll have three options:

  1. Do nothing
  2. Move to an on-prem Windows 2012 environment
  3. Move your workloads into Azure. Sounds easy, right? Before you do anything here are some tips to consider

Three things to consider:

Analyze your environment: Understand the interaction of the servers in the data center environment. Moving one thing can impact another. Map out what is interacting with what and which users are interacting with which applications. Many reasons why Windows 2003 is being used is because of application dependency due to niche and custom applications.

Migration Licensing:  Review short-term and long-term costs of licensing. If you are considering an on-prem solution, understand what your licensing options are. Depending on quantity, customer type and physical vs. virtual there are several licensing programs to consider. Also, with licensing, Microsoft provides backwards compatibility, so Windows 2012 doesn’t necessarily have to be installed. If your application is compatible with an older edition like Windows 2008/R2, volume licensing allows you to run older platforms, so it’s important to work with your application provider to see how these applications can be transitioned to another server operating system. If you are looking to move into the cloud, it’s important to know what your workloads look like to size your Azure service appropriately. Lastly, you need to compare on-prem vs. Azure costs.  Do you want to purchase and own the SW with volume licensing or do you want to subscribe to using it in the cloud?

Consider professional services:  Who tries to make a soufflé without following a recipe? This is a big deal, so why do it alone? There are many pre and post migrations issues to consider so it would be beneficial to speak with experts who know what they are doing. i.e. GreenPages.  (Come on it’s our blog so we can include a plug!)

I would highly recommend registering for our upcoming webinar, “How to Approach a Windows Server 2003 Migration: Key Steps for a Better Transition” for more information. The webinar is being hosted by our Practice Manager of Microsoft Technologies, David Barter on February 19th.

If you haven’t had a discussion about Windows 2003, don’t wait until the last minute as 6 months will come faster than you think.

photo credit: www.cbssports.com

By Rob O’Shaughnessy, Director of Software Sales & Renewals

CIO Focus Interview: David Chou

CIO focus interviewThis is the fourth installment of our CIO Focus Interview series. This time, I spoke with David Chou, the CIO of a large academic medical center. A recognized thought leader, David is on the Huffington Post’s 2015 list of the top 100 most social CIOs on Twitter, and I would definitely recommend following him. Enjoy!

 

Ben: Could you give us some background on your IT experience?

David: I was fortunate to be put on the IT fast track. I was your typical college student getting a BA in Computer Science, and somehow I landed an analyst job at a small community hospital in LA. This allowed me to get the opportunity to really understand the health care industry from an operational standpoint. From there, I focused on understanding operations and then finding the right technologies to fit in. I took the opposite approach than most IT professionals do. I dug deep into the operations model and then figured out which technologies worked well and matched them. That approach led to me getting exposure up the food chain that opened some doors for me. One thing I realized when talking to my counterparts who are successful is that you have to grasp opportunities, even if it means disrupting other aspects of your life.

 

Ben: What is your job like now?

David: Currently, I work at a large academic medical center. In bigger medical centers, there are typically CIOs across all three verticals – healthcare, research, and higher education. Oftentimes, this causes tension and barriers in terms of adoption. In my position, I have control over all three, which is a pretty unique model to have. In addition, we are a public center which also makes us unique in how we operate.

 

Ben: What are your main responsibilities?

David: Today, I manage day to day operations and an $82 million budget. Early in my career the CIO operated transactional data entry, maintaining mainframes, etc. Now it’s a lot more strategic. Technology should be at the core of every organization. The CIO has to be involved strategically. This means being a part of the executive team and having a seat at the table.

{Follow David on Twitter @dchou1107}

Ben: What areas of IT do you think are having the biggest impact on the industry?

David: Right now the focus is on the “4 pillars” of cloud, mobile, social and big data. Any executive that doesn’t have that vision is not going to be well off in the future. These are extremely important and strategic to me. I am trying to get the organization to adopt the cloud. Organizational culture plays a big role in this. Cloud can be an uncomfortable topic so that’s a barrier. I’m challenging that traditional mindset.

Mobile is also very big for us. Consumers in healthcare want to have personalized medicine. They want to shop for healthcare the same way they shop on Amazon. That’s where I believe healthcare is moving towards – a retail model. Whoever successfully pulls that off first is going to cause a huge disruption. We’re all trying to figure out how to utilize it. We want to be able to predict outcomes and provide the best customer experience possible.

I really believe in the importance of social media and the value of capturing consumer engagement and behavior. In my vertical, it has not been widely adopted yet. The big focus has been on cloud, mobile and big data.

 

Ben: How are you incorporating those technologies in your organization?

David: We’re in the process of incorporating a hybrid cloud model in our environment. From a budgetary and contractual perspective we’re all ready to go, we’re just getting the organization’s terms and conditions aligned with the cloud  providers. It’s a challenge for us to get public cloud providers to agree to our terms and conditions.

Our Electronic Medical Record system went live a year ago. Four years ago we had disparate systems that took a lot of manual upkeep. The first step to remedying this was moving from manual to digital. Now that we have that new format, we can take a controlled approach. We’ll look into some consumer friendly products that allow users to have access to data and have self-serving and provisioning capabilities. After this is implemented for a year, my goal is to take another look. We’ll have what we need to solve 80% of problems, so the question will be whether or not that extra 20% is worth a full blown BI platform for analytics?

 

Ben: What advice do you have for other CIOs starting out in the healthcare industry?

David: Take the time to build that relationship with the business. Learn the terms and lingo. Talking tech won’t work with most business executives so you need to adapt. Ultimately, you need to focus on understanding the needs of the customer and solving those needs.

 

Are you interested in winning a GoPro? Subscribe to our blog by 2/12/2015 for your chance to win!

 

By Ben Stephenson, Emerging Media Specialist

Tech News Recap for the Week of 1/19/2015

Were you busy last week? Here’s a quick tech news recap of articles you may have missed from the week of 1/19/2015.

Tech News RecapChines companies now sell 40% of all smartphones, Microsoft and the US Government are fighting over data control in the cloud and the governor of New York is calling for statewide 100 Mbps internet by 2019. In other news, iPhone sales continue to increase, big data skills are on the ride overseas, and Switch is building a new data center outside of Reno.

 

Tech News Recap

[eBook – How has the corporate IT department evolved?]

By Ben Stephenson, Emerging Media Specialist