Category Archives: hybrid cloud

CIO Focus Interview: Kevin Hall, GreenPages-LogicsOne

CIO Focus InterviewFor this segment of our CIO Focus Interview Series, I sat down with our CIO and Managing Director, Kevin Hall. Kevin has an extremely unique perspective as he serves as GreenPages’ CIO as well as the Managing Director of our customer facing Professional Services and Managed Services divisions.

 

Ben: Can you give me some background on your IT experience?

Kevin: I’ve been a CIO for 17+ years holding roles in both consulting organizations and roles overseeing internal IT. The position I have at GreenPages is very interesting because I am both a Managing Partner of our services business and the CIO of our organization. This is the first time I have held both jobs at the same time in one company

Ben: What are your primary responsibilities for each part of your role then?

Kevin: As CIO, I’m responsible for all aspects of information services. This includes both traditional data center functions, engineering functions, operations functions, and app dev functions. As Managing Director I am responsible for our Professional Services and Managed Services divisions. These divisions provide help to our customers on the same sorts of projects that I am undertaking as CIO.

Ben: Does it help you being in this unique position? Does it allow you to get a better understanding of what GreenPages’ customers are looking for since you experience the same challenges as CIO?

Kevin: Yes, I think it is definitely an advantage. The CIO role is crucial in this era. It has certainly been a challenging job for a long time, and that has magnified in recent years because of the fundamental shift and explosion of the capabilities available to modern day CIOs. Because I am in this rather crazy position, it does help me understand the needs of our customers better. If I was just on the consulting side of the house, I’m not sure I could fully understand or appreciate how difficult some of the choices CIOs are faced with are. I can relate to that feeling of being blocked or trapped because I’ve experienced it. The good news is our CTO and Architects provide real world lessons right here at home for both myself and our IT Director.

Interestingly enough, on the services side of my role, in both the Professional Services and Managed Services division, we are entering our 3rd year of effort to realign those divisions in a way that helps CIOs solve those same demanding needs that I am facing. We’re currently helping companies with pure cloud, hybrid cloud and traditional approaches to information services. I’m both a provider of our services to other organizations as well as a customer of those services. Our internal IT team is actually a customer of our Professional and Managed Services division. We use our CMaaS platform to manage and operate our computing platforms internally. We also use the same help desk team our customers do. Furthermore, we use various architects and engineers that serve our customers to help us with internal projects. For example, we have recently engaged our client-facing App Dev team to help GreenPages reimagine our internal Business Intelligence systems and are underway on developing our next generation BI tools and capabilities. Another example would be a project we recently completed to look at our networking and security infrastructure in order to be prepared to move workloads from on-prem or colo facilities to the cloud. We had to add additional capabilities to our network and went out and got the SOC 2 Type 2 certification which really speaks to the importance we place on security. What I love about working here is that we don’t just talk about hybrid cloud; we are actively and successfully using those models for our own business.

Ben: What are some of your goals for 2015?

Kevin: On the internal IT side, I’m engaged, like many of my colleagues around the globe, on assessing what the new computing paradigm means for our organization. We’re embarked in looking at every aspect of our environment along with our ability to deliver services to the GreenPages’ organization. Our goal is to figure out a way to do this in a cost effective, scalable, and flexible way that meets the needs of our organization.

Ben: Any interesting projects you have going on right now?

Kevin: As we assess our workloads and start trying to understand what the best execution venues for those workloads are, it’s become pretty clear that we are going to be using more than a single venue. For example, one big execution venue for us is VMware’s vCloud Air. We have some workloads that are excellent candidates for that venue. Other workloads are great fits for Microsoft Azure. We have some initiatives, like the BI project, that are going to be an open source project. We’ll be utilizing things like Docker and Hadoop that are most likely going to be highly optimized around Amazon’s capabilities. This is giving me insight into the notion that there are many different capabilities between clouds. The important thing is to make sure every workload is optimized for the right cloud. This is an important ongoing exercise for us in 2015.

Ben: Which area of IT would you say interests you the most?

Kevin: What interests me most about IT is the organizational aspect. How do you organize in a way that creates value for the company? How do you prioritize in terms of people, process and technology? For me, it’s not about one particular aspect; it’s about the entire program and how it all functions.

Ben: What are you looking forward to in 2015 from a technology perspective?

Kevin: I’m really looking forward to our annual Summit event in August. I think it is going to be the best one yet. If you look back several years ago, very few attendees raised their hand when asked if they thought the cloud was real. Last year, most of the hands in the room went up. What will make it especially interesting this year is that we have many customers deeply involved with these types of projects. Four years ago the only option was to sit and listen to presentations, but now our customers will have the opportunity to talk to their peers about how they are actually going about doing cloud. It will be a great event and a fantastic learning opportunity.

Are you looking for more information around the transformation of corporate IT? Download this eBook from our Director of Cloud Services John Dixon to learn more!

 

By Ben Stephenson, Emerging Media Specialist

How Software Defined Networking is Enabling the Hybrid Cloud

By Nick Phelps, Practice Manager, Network & Security

 

Networking expert Nick Phelps discusses how software defined networking is enabling the hybrid cloud & creating the networks of tomorrow.

 

http://www.youtube.com/watch?v=VMIBY1wnUzU

 

 

Interested in learning more about software defined networking? Email us at socialmedia@greenpages.com to set up a conversation with Nick!

 

 

 

 

VMworld 2014 Recap: SDDC, EUC & Hybrid Cloud

By Chris Ward, CTO   Another year, another VMworld in the books. It was a great event this year with some key announcements and updates. First, some interesting stats: The top 3 strategic priorities for VMware remain unchanged (Software Defined Datacenter/Enterprise, End User Computing, and Hybrid Cloud).  Some interesting numbers presented included on premise infrastructure…Read More »

Managing Resources in the Cloud: How to Control Shadow IT & Enable Business Agility

 

In this video, GreenPages CTO Chris Ward discusses the importance of gaining visibility into Shadow IT and how IT Departments need to offer the same agility to its users that public cloud offerings like Amazon can provide.

 

http://www.youtube.com/watch?v=AELrS51sYFY

 

 

If you would like to hear more from Chris, download his on-demand webinar, “What’s Missing in Today’s Hybrid Cloud Management – Leveraging Cloud Brokerage”

You can also download this ebook to learn more about the evolution of the corporate IT department & changes you need to make to avoid being left behind.

 

 

 

Have You Met My Friend, Cloud Sprawl?

By John Dixon, Consulting Architect

 

With the acceptance of cloud computing gaining steam, more specific issues related to adoption are emerging. Beyond the big-show topics of self-service, security, and automation, cloud sprawl is one of the specific problems that organizations face when implementing cloud computing. In this post, I’ll take a deep dive into this topic, what it means, how it’s caused, and some options for dealing with it now and in the future.

Cloud Sprawl and VM Sprawl

First, what is cloud sprawl? Simply put, cloud sprawl is the proliferation of IT resources – that provide little or no value – in the cloud. For the purposes of this discussion, we’ll consider cloud to be IaaS, and the resources to be individual server VMs. VM sprawl is a similar concept that happens when a virtual environment goes unchecked. In that case, it was common for an administrator, or someone with access to vCenter, to spin up a VM for testing, perform some test or development activity, and then forget about it. The VM stayed running, consuming resources, until someone or something identified it, determined that it was no longer being used, and shut it down. It was a good thing that most midsize organizations limited vCenter or console access to perhaps 10 individuals.  So, we solved VM sprawl by limiting access to vCenter, and by maybe installing some tools to identify little-used VMs.

So, what are the top causes of cloud sprawl? In IT operations terms, we have the following:

  • Self-service is a central advantage of cloud computing, and essentially cloud means opening up a request system to many users
  • Traditional IT service management (a.k.a. ITIL) is somewhat limited in dealing with cloud, specifically configuration management and change management processes
  • There remains limited visibility into the costs of IT resources, though cloud improves this since resource consumption ends up as a dollar amount on a bill…somewhere

How is Cloud Sprawl Different?

One of the main ideas behind cloud computing – and a differentiator between plain old virtualization and centralization – is the notion of self-service. In the language of VMware, self-service IaaS might be interpreted as handing out vCenter admin access to everyone in the company. Well, in a sense, cloud computing is kind of like that – anyone who wants to provision IaaS can go out to AWS and do just that. What’s more? They can request all sorts of things, aside from individual VMs. Entire platform stacks can be provisioned with a few clicks of the mouse. In short, users can provision a lot more resources, spend a lot more money, and cause a lot of problems in the cloud.

We have seen one of our clients estimate their cloud usage at a certain amount, only to discover that actual usage was over 10 times their original estimate!

In addition, cloud sprawl can go in different directions than plain old VM sprawl. Since there are different cloud providers out there, the proliferation of processes and automation becomes something to watch out for. A process to deal with your internal private cloud may need to be tweaked to deal with AWS. And it may need to be tweaked again to deal with another cloud provider. In the end, you may end up with a different process to deal with each provider (including your own datacenter). That means more processes to audit and bring under compliance. The same goes for tools – tools that were good for your internal private cloud may be completely worthless for AWS. I’ve already seen some of my clients filling their toolboxes with point solutions that are specific to one cloud provider. So, bottom line is that cloud sprawl has the potential to drag on resources in the following ways:

  1. Orphaned VMs – a lot like traditional VM sprawl, resulting in increased spend that is completely avoidable
  2. Proliferation of processes – increased overhead for IT operations to stay compliant with various regulations
  3. Proliferation of tools – financial and maintenance overhead for IT operations

 

Download John’s ebook “The Evolution of Your Corporate IT Department” to learn more

 

How Can You Deal with Cloud Sprawl?

One way to deal with cloud sprawl is to apply the same treatment that worked for VM sprawl: limit access to the console, and install some tools to identify little-used VMs. At GreenPages, we don’t think that’s a very realistic option in this day and age. So, we’ve conceptualized two new approaches:

  1. Adopt request management and funnel all IaaS requests through a central portalThis means using the accepted request-approve-fulfill paradigm that is a familiar concept from IT service management.
  2. Sync and discoverGive users the freedom to obtain resources from the supplier of their choosing, whenever and wherever they want. IT operations then discovers what has been done, and runs their usual governance processes (e.g., chargeback, showback) on the transactions.

Both options have been built in to our Cloud Management and a Service (CMaaS) platform. I see the options less as an “either/or” decision, and more of a progression of maturity within an organization. Begin with Option 2 – Sync and Discover, and move toward Option 1 – Request Management.

As I’ve written before, and I’ll highlight here again, IT service management practices become even more important in cloud. Defining services, using proper configuration management, change management, and financial management is crucial to operating cloud computing in a modern IT environment. The important thing to do now is to automate configuration and change management to prevent impeding the speed and agility that comes with cloud computing. Just how do you automate configuration and change management? I’ll explore that in an upcoming post.

See both options in action in our upcoming webinar on cloud brokerage and governance. Our CTO Chris Ward will cover:

  • Govern cloud without locking it down: see how AWS transactions can be automatically discovered by IT operations
  • Influence user behavior: see how showback reports can influence user behavior and conserve resources, regardless of cloud provider
  • Gain visibility into costs: see how IaaS costs can be estimated before provisioning an entire bill of materials

 

Register for our upcoming webinar being held on May 22nd @ 11:00 am EST. “The Rise of Unauthorized AWS Use. How to Address Risks Created by Shadow IT.

 

 

Cloud Spending Will Increase 1 Billion% by 2014

By Ben Stephenson, Journey to the Cloud

It seems like every week a new study comes out analyzing cloud computing growth. Whether it’s that Public Cloud Services Spending will reach $47.4B in 2013, Global SaaS spending projected to grow from $13.5B in 2011 to $32.8B in 2016, the public cloud services market is forecast to grow 18.5 percent in 2013, or cloud spending at Dunder Mifflin will increase 200% by 2020, the indication is that cloud adoption and spending are on the rise. But how is that relevant to you?

Does it matter to the everyday CIO that cloud spending at midsized companies west of the Mississippi is going to increase by 15% over the next 3 years? The relevant question isn’t how much will cloud adoption and spending increase, but why will it do so? It’s the “why” that matters to the business. If you understand the why, it becomes easier to put context around the statistics coming out of these studies. It comes down to a shift in the industry – a shift in the economics of how a modern day business operates. This shift revolves around the way IT services are being delivered.

To figure out where the industry is going, and why spending and adoption are increasing, you need to look at where the industry has come from. The shift from on-premise IT to public cloud began with SaaS based technologies. Companies like Salesforce.com realized that organizations were wasting a lot of time and money buying and deploying hardware for their CRM solutions. Why not use the internet to be able to allow organizations to pay a subscription fee instead of owning their entire infrastructure? This, however, was not true cloud computing. Next came IaaS with Amazon’s EC3 initiative. Essentially, Amazon realized it had excess compute capacity and decided to rent it out to people who needed the extra space. IaaS put an enormous amount of pressure on corporate IT because App Dev. teams no longer had to wait weeks or months to test and deploy environments. Instead, they could start up right away and become much more efficient. Finally, PaaS came about with initiatives such as Microsoft Azure.

{Free ebook: The Evolution of Your Corporate IT Department}

The old IT paradigm, or a private cloud environment, consists of organizations buying hardware and software and keeping it in their datacenter behind their own firewalls. While a private cloud environment doesn’t need to be fully virtualized, it does need to be automated and very few organizations are actually operating in a true private cloud environment. Ideally, a true private cloud environment is supposed to let internal IT compete with public cloud providers by providing a similar amount of speed and agility that a public cloud allows. While the industry is starting to shift towards public cloud, the private cloud is not going away. Public cloud will not be the only way to operate IT, or even the majority of the way, for a long time. This brings us to the hybrid cloud computing model; the direct result of this shift. Hybrid cloud is the combination of private and public cloud architectures. It’s about the ability to be able to seamlessly transition workloads between private and public, or, in other words, moving on-premise workloads to rented platforms where you don’t own anything in order to leverage services.

So why are companies shifting towards a hybrid cloud model? It all comes down to velocity, agility, efficiency, and elasticity. IT delivery methodology is no longer a technology discussion, but, rather, it’s become a business discussion. CIOs and CFOs are starting to scratch their heads wondering why so much money is being put towards purchasing hardware and software when all they are reading about is cloud this and cloud that.

{Free Whitepaper: Revolutionizing the Way Organizations Manage Hybrid Cloud Environments}

The spending and adoption rates of cloud computing are increasing because the shift in the industry is no longer just talk – it’s real and it’s here now. The bottom line? We’re past hypothetical discussions. There is a major shift in the industry that business decision makers need to be taking seriously. If you’re not modernizing your IT operations by moving towards a hybrid cloud model, you’re going to be missing out on the agility and cost savings that can give your organization a substantial competitive advantage.  This is why cloud adoption and spending are on the rise. This is why you’re seeing a new study every month on the topic.

The Evolution of Your Corporate IT Department

By John Dixon, Consulting Architect, LogicsOne

 

Corporate IT departments have progressed from keepers of technology to providers of complex solutions that businesses truly rely on. Even a business with an especially strong core competency simply cannot compete without information systems to provide key pieces of technology such as communication and collaboration systems (e.g., email). Many corporate IT departments have become adept providers of technology solutions. We, at GreenPages, think that corporate IT departments should be recognized as providers of services. Also, we think that emerging technology and management techniques are creating an especially competitive market of IT service providers. Professional business managers will no doubt recognize that their internal IT department is perhaps another competitor in this market for IT services. Could the business choose to source their systems to a provider of services other than internal corporate IT?

IT departments large and small already have services deployed to the cloud. We think that organizations should prepare to deploy services to the cloud provider that meets their requirements most efficiently, and eventually, move services between providers to continually optimize the environment. As we’ll show, one of the first steps to enabling this Cloud Management is to use a tool that can manage resources in different environments as if they are running on the same platform. Corporate IT departments can prepare for cloud computing without taking the risk of moving infrastructure or changing any applications.

In this piece, I will describe the market for IT service providers, the progression of corporate IT departments from technology providers to brokers of IT services, and how organizations can take advantage of behavior emerging in the market for IT services. This is not a cookbook of how to build a private cloud for your company—this instead offers a perspective on how tools and management techniques, namely Cloud Management as a Service (CMaaS), can be adopted to take advantage of cloud computing, whatever it turns out to become. In the following pages, we’ll answer these questions:

  1. Why choose a single cloud provider? Why not position your IT department to take advantage of any of them?
  2. Why not manage your internal IT department as if it is already a cloud environment?
  3. Can your corporate IT department compete with a firm whose core competency is providing infrastructure?
  4. When should your company seriously evaluate an application for deployment to an external cloud service provider? Which applications are suitable to deploy to the cloud?

 

To finish reading, download John’s free ebook

 

 

 

 

 

 

A Guide to Successful Cloud Adoption

Last week, I met with a number of our top clients near the GreenPages HQ in Portsmouth, NH at our annual Summit event to talk about successful adoption of cloud technologies. In this post, I’ll give a summary of my cloud adoption advice, and cover some of the feedback that I heard from customers during my discussions. Here we go…

The Market for IT Services

I see compute infrastructure looking more and more like a commodity, and that there is intense competition in the market for IT services, particularly Infrastructure-as-a-Service (IaaS).

  1. Every day, Amazon installs as much computing capacity in AWS as it used to run all of Amazon in 2002, when it was a $3.9 billion company.” – CIO Journal, May 2013
  2. “[Amazon] has dropped the price of renting dedicated virtual server instances on its EC2 compute cloud by up to 80 percent […]  from $10 to $2 per hour” – ZDNet,  July 2013
  3. “…Amazon cut charges for some of its services Friday, the 25th reduction since its launch in 2006.” – CRN, February 2013

I think that the first data point here is absolutely stunning, even considering that it covers a time span of 11 years. Of course, a simple Google search will return a number of other similar quotes. How can Amazon and others continue to drop their prices for IaaS, while improving quality at the same time? From a market behavior point of view, I think that the answer is clear – Amazon Web Services and others specialize in providing IaaS. That’s all they do. That’s their core business. Like any other for-profit business, IaaS providers prefer to make investments in projects that will improve their bottom line. And, like any other for-profit business, those investments enable companies like AWS to effectively compete with other providers (like Verizon/Terremark, for example) in the market.

Register for our upcoming webinar on 8/22 to learn how to deal with the challenges of securely managing corporate data across a broad array of computing platforms. 

With network and other technologies as they are, businesses now have a choice of where to host infrastructure that supports their applications. In other words, the captive corporate IT department may be the preferred provider of infrastructure (for now), but they are now effectively competing with outside IaaS providers. Why, then, would the business not choose the lowest cost provider? Well, the answer to that question is quite the debate in cloud computing (we’ll put that aside for now). Suffice to say that we think that internal corporate IT departments are now competing with outside providers to provide IaaS and other services to the business and that this will become more apparent as technology advances (e.g., as workloads become more portable, network speeds increase, storage becomes increasingly less costly, etc.).

Now here’s the punch line and the basis for our guidance on cloud computing; how should internal corporate IT position itself to stay competitive? At our annual Summit event last week, I discussed the progression of the corporate IT department from a provider of technology to a provider of services (see my whitepaper on cloud management for detail). The common thread is that corporate IT evolves by becoming closer and closer to the requirements of the business – and may even be able to anticipate requirements of the business or suggest emerging technology to benefit the business. To take advantage of cloud computing, one thing corporate IT can do is source commodity services to outside providers where it makes sense. Fundamentally, this has been commonplace in other industries for some time – manufacturing being one example. OEM automotive manufacturers like GM and Ford do not produce the windshields and brake calipers that are necessary for a complete automobile – it just isn’t worth it for GM or Ford to produce those things. They source windshields, brake calipers, and other components from companies who specialize. GM, Ford, and others are then left with more resources to invest in designing, assembling and marketing a product that appeals to end users like you and I.

So, it comes down to this: how do internal corporate IT departments make intelligent sourcing decisions? We suggest that the answer is in thinking about packaging and delivering IT services to the business.

GreenPages Assessment and Design Method

So, how does GreenPages recommend that customers take advantage of cloud computing? Even if you are not considering external cloud at this time, I think it makes sense to prepare your shop for it. Eventually, cloud may make sense for your shop even if, at this time, there is no fit for it. The guidance here is to take a methodical look at how your department is staffed and operated. ITIL v2 and v3 provide a good guide here of what should be examined:

  • Configuration Management
  • Financial Management
  • Incident and Problem Management
  • Change Management
  • Service Level and Availability, and Service Catalog Management
  • Lifecycle Management
  • Capacity Management
  • Business Level Management

 

Assigning a score to each of these areas in terms of repeatability, documentation, measurement, and continuous improvement will paint the picture of how well your department can make informed sourcing decisions. Conducting an assessment and making some housekeeping improvements where needed will serve two purposes:

  1. Plans for remediation could form one cornerstone of your cloud strategy
  2. Doing things according to good practice will add discipline to your IT department – which is valuable regardless of your position on cloud computing at this time

When and if cloud computing services look like a good option for your company, your department will be able to make an informed decision on which services to use at which times. And, if you’re building an internal private cloud, the processes listed above will form the cornerstone of the way you will operate as a service provider.

Case Study: Service Catalog and Private Cloud

Implementing a Service Catalog, corporate IT departments can take a solid first step to becoming a service provider and staying close to the requirements of the business. This year at VMworld in San Francisco, I’ll be leading a session to present a case study of a recent client that did exactly this with our help. If you’re going to be out at VMworld, swing by and listen in to my session!

 

 

Free webinar on 8/22: Horizon Suite – How to Securely Enable BYOD with VMware’s Next Gen EUC Platform.

With a growing number of consumer devices proliferating the workplace, lines of business turning to cloud-based services, and people demanding more mobility in order to be productive, IT administrators are faced with a new generation of challenges for securely managing corporate data across a broad array of computing platforms. 

 

Seeking Better IT Mileage? Take a Hybrid Out for a Spin

Guest Post by Adam Weissmuller, Director of Cloud Solutions at Internap

As IT pros aim to make the most efficient use of their budgets, there is a rapidly increasing range of infrastructure options at their disposal. Gartner’s prediction that public cloud spending in North America will increase from $2 billion in 2011 to $14 billion in 2016, and 451 Research’s expectation that colocation demand will outpace supply in most of the top 10 North American markets through 2014 are just two examples of the growing need for all types of outsourced IT infrastructure.

While public cloud services in particular have exploded in popularity, especially for organizations without the resources to operate their own data centers, a “one size fits all” myth has also emerged, suggesting that this is the most efficient and cost-effective option for all scenarios.

In reality, the public cloud may be the sexy new sports car – coveted for its horsepower and handling – but sometimes a hybrid model can be the more sensible approach, burning less gas and still getting you where you need to go.  It all depends on what kind of trip you’re taking. Or, put in data center terminology, the most effective approach depends on the type of application or workload and is often a combination of infrastructure services – ranging from public, private and “bare metal” cloud to colocation and managed hosting, as well as in-house IT resources.

The myth of cloud fuel economy
Looking deeper into the myth of “cloud costs,” as part of a recent “Data Center Services Landscape” report, Internap recently surveyed 100 IT decision makers to gain a cross-sectional view into their existing current and future use of IT infrastructure. Almost 65 percent of respondents said they are considering public cloud services, and 41 percent reported they are doing so in order to reduce costs.

But when you compare the “all-in” costs of operating thousands of servers over several years in a well-run corporate data center or colocating in a multi-tenant data center against the cost of attaining that same capacity on a pay-as-you-go basis via public cloud, the cloud service will lose out nearly every time.

The fact that colocation can be more cost-efficient than cloud often comes as a surprise to organizations and is something of a dirty little secret within the IaaS industry. But for predictable workloads and core infrastructure that is “always on,” the public cloud is a more expensive option because the customer ultimately pays a premium for pay-as-you-go pricing and scalable capacity that they don’t need – similar to driving a gas-guzzling truck even when there’s nothing you need to tow.

Balancing the racecar handling of cloud with the safety of a family hybrid
This is not to suggest that cloud is without its benefits. Public cloud makes a lot of sense for unpredictable workloads. Enterprises can leverage it to expand capacity on-demand without incurring capital expenditures on new servers. Workloads with variable demand and significant traffic peaks and valleys, such as holiday shopping spikes for online retailers or a software publisher rolling out a new product, are generally well-suited for public clouds because the customer doesn’t pay for compute capacity that they don’t need or use on a consistent basis.

One of the biggest benefits of cloud services is agility. This is where the cloud truly shines, providing accessibility and immediacy to the end-user.  However, the need for a hybrid approach also arises here, when agility comes at the expense of security and control. For example, the agility vs. control challenge is often played out in some version of the following use case:  A CIO becomes upset when she finds out that employees within most of the company’s business units are leveraging public cloud services – without her knowledge. This is especially unsettling, given that she has just spent millions of dollars building two new corporate data centers that were only half full. Something has gone wrong here, and it’s related to agility.

A major contributing factor to the surprise popularity of public cloud services is the perceived lack of agility of internal IT organizations. For example, it’s not uncommon for it to take IT executives quite some time to turn up new servers in corporate data centers. And this isn’t necessarily the fault of IT since there are a number of factors that can, and often do, present roadblocks, such as the need to seek budgetary approval, place orders, get various sign-offs, install the servers, and finally release the infrastructure to the appropriate business units – a process that can easily take several months. As a result, employees and business units often begin to side-step IT altogether and go straight to public cloud providers, corporate credit card in hand, in an effort to quickly address IT issues. The emergence of popular cloud-based applications made this scenario a common occurrence, and it illustrates perfectly how the promise of agility can end up pulling the business units toward the public cloud – at the risk of corporate security.

The CIO is then left scrambling to regain control, with users having bypassed many important processes that the enterprise spent years implementing. Unlike internal data centers or colocation environments, with a public cloud, enterprises have little to no insight into the servers, switches, and storage environment.

So while agility is clearly a big win for the cloud, security and control issues can complicate matters. Again, a hybrid, workload-centric approach can make sense. Use the cloud for workloads that aren’t high security, and consider the economics of the workload in the decision, too. Some hybrid cloud solutions even allow enterprises to reap the agility benefits of the cloud in their own data center – essentially an on-premise private cloud.

As businesses continue to evolve, it will be critical to go beyond the industry’s cloud hype and instead build flexible, centrally-managed architectures that take a workload-centric approach and apply the best infrastructure environment to the job at hand. Enterprises will find such a hybrid solution is usually of greater value than the sum of its individual parts.

Carpooling with “cloudy colo”
One area that has historically been left out of the hybridization picture is colocation. While organizations can already access hybridized public and private and even “bare metal” cloud services today, colocation has always existed in a siloed environment, without the same levels of visibility, automation and integration with other infrastructure that are often found in cloud and hosting services.

But these characteristics are likely to impact the way colocation services are managed and delivered in the future. Internap’s survey found strong interest in “cloudy colo” – colocation with cloud-like monitoring and management capabilities that provides remote visibility into the colocation environment and seamless hybridization with cloud and other infrastructure, such as dedicated and managed hosting.

Specifically, a majority of respondents (57 percent) cited interest in hybrid IT environments; and, combined with 72 percent of respondents expressing interest in hybridizing their colocation environment with other IT infrastructure services via an online portal, the results show strong emerging interest in data center environments that can support hybrid use cases as well as unified monitoring and management via a “single pane of glass.”

Driving toward a flexible future
A truly hybrid architecture – one that incorporates a full range of infrastructure types, from public and private cloud to dedicated and managed hosting, and even colocation – will provide organizations with valuable, holistic insight and streamlined monitoring and management of all of their resources within the data center, as well as consolidated billing.

For example, through a single dashboard, organizations could perform tasks, such as: remotely manage bandwidth, inventory, and power utilization for their colocation environment; rapidly move a maturing application from dedicated hosting to colocation; turn cloud services up and down as needed or move a cloud-based workload to custom hosting. Think of it as your hybrid’s in-car navigation system with touchscreen controls for everything from radio to air conditioning to your rear view camera.

The growing awareness of the potential benefits of hybridizing IT infrastructure services reflects the onset of a shift in how cloud, hosting and even colocation will be delivered in the future. The cloud model, with its self-service features, is one of the key drivers for this change, spurring interest among organizations in maximizing visibility and efficiency of their entire data center infrastructure ecosystem.

AdamWeissmuller

Adam Weissmuller is the Director of Cloud Solutions at Internap, where he led the recent launch of the Internap cloud solution suite. A 10-year veteran of the hosting industry, he recently presented on “Overcoming Latency: The Achilles Heel of Cloud Computing” at Cloud Expo West.