Category Archives: Control Panels

Shared Hosting Transformation and the Control Panel

 

Structure Research, an independent research and consulting firm with a focus on the hosting and cloud segments within the Internet infrastructure market, recently released an opinion piece titled “Shared hosting transformation and the control panel.”

 

The blog article provides fresh insight into the future of shared hosting with single-server panel technology vs. multi-server technology, such as Parallels Plesk Automation. Structure Research shares how management tools have not kept up with growth of many hosters. Check out Structure Research’s insights on why hosters’ ability to “scale through operational efficiency will be paramount.”

 

Good stuff.

 

 

Professional’s Choice is the Focus of Parallels Plesk Panel 11.5 Preview

 

Today Parallels Plesk Panel 11.5 becomes available in a feature-complete preview. With Parallels commitment towards professional hosting, the 11.5 release is focused on professional aspects of the product, including business growth, upgrading, upsell and ease of operations, for both web hosts and website owners. 

 

Easier to adopt and grow 

Parallels Plesk Panel 11.5 makes it easier to move from previous versions of Parallels Plesk Panel, helping service providers take advantage of the latest technology and security, and rapidly grow their businesses.

 

We understand that professional hosters are growing and need technology solutions that will make that growth possible. In Parallels Plesk Panel 11.5, the ease of switching from other versions has been designed in, delivering a simplified and reliable transfer experience.

 

For example, the updated migration manager is designed to identify possible transfer limitations in advance, allowing you to configure new servers with the correct services, disk space and other resources before starting the transfer process.

 

During transfers, a new and streamlined process will now communicate errors in a way that is easier to identify and react to, and will help with troubleshooting by keeping all relevant logs in a single dedicated folder. For example, everything about recent transfers will be stored in /usr/local/psa/PMM/logs/migration-2013-04-10-19-39-22-557/.

 

At the same time, we are also enabling the transfer of sites with remote databases (avoiding “database already exists” errors) and improving backup compression by using pigz instead of gzip which reduces backup time up to 3x. (pigz = “parallel implementation of gzip” – a fully functional replacement for gzip that exploits multiple processors and multiple cores to the hilt when compressing data)

 

Some of our customers are running a mix of old and new panel versions because of the need to support new and old websites running with different PHP versions. With 11.5 you can mix and match PHP versions on a single server, allowing you to consolidate all websites into the latest version of the panel.

 

Windows hosters will find Parallels Plesk Panel 11.5 to be considerably faster on many backup and upgrade functions. Mail data is backed up and restored differently (not using slow IMAP), and MS SQL backups are sped up significantly by using native MS SQL backups. Additionally, 11.5 introduces deferred file transfer for less traffic and faster response times.

 

With these changes it will be easier for you to upgrade to the latest version of Parallels Plesk Panel, achieve greater security and comprehensive IPv6 support, prepare to grow into a multi-server solution someday, and deliver new services beyond shared hosting.

 

Easier to upsell 

With Parallels Plesk Panel 11.5 you can maximize and control your upsell process with management of panel promotions, notifications, and licenses.

 

With previous versions of Parallels Plesk Panel you had to go outside of the panel to upgrade, upsell or communicate with your customers. With 11.5 and a new License Key Administrator interface called “KA Partner Central” (coming soon – not part of this Preview) you will be able to deliver custom notifications to your users and modify notifications in the panel. Shortly after Parallels Plesk Panel 11.5 releases, we will improve reporting and management of licenses to make it easier to track how and where your Parallels Plesk Panel licenses are used. We’ll also make it easier to add, suspend, or do other typical license operations in a clean, more modern UI.

 

Along with the growth of the Parallels Plesk Panel catalog of both open source and commercial applications, we have also improved the application experience by adding better search and browse capabilities and a quick unattended application installation experience. To support integration of some premium e-mail applications, such as Open-Xchange, Parallels Plesk Panel 11.5 adds support for the APS Mail Aspect.

 

Managing applications is also easier in Parallels Panel 11.5. You can install a specific version of an application (for example, if you expect plug-in compatibility issues), and easily keep applications up-to-date. Users get update notifications and can turn on automatic application updating. Hosting providers can turn on forced updates of all applications on the server – to guarantee security patches are loaded, for instance. 

 

Full Control 

Parallels Plesk Panel 11.5 makes the most sophisticated professional web hosting features available to both Windows and Linux admins in a way that is easy to understand and use.

 

With older versions of Parallels Plesk Panel, some of our partners were frustrated because we did not give them enough control over the system and had to translate your sophisticated system administrative skills into a “Plesk way” of getting things done. We have addressed this concern in Parallels Plesk Panel 11.5 with many improvements for technical users. Parallels Panel 11.5 is more admin-friendly, so less training time is required. Plus, this latest version empowers webmasters to manage PHP and Web Server settings site-by-site in an SEO-safe manner – which includes appropriate configuration of redirects, domain aliases, www-prefix and appropriate suspend to keep sites showing up in search engines.

 

Parallels Plesk Panel 11.5 moves to well-understood, standard management practices used by Linux and Windows administrators. For Linux Admins, Parallels Plesk Panel 11.5 significantly simplifies the structure of the user’s home directory, allowing you to put your files where you need them, avoiding confusion with “strange” system folders so you can easily locate what you need. It also makes significant improvements in the CLI (command line interface) for admins who want to bypass the GUI to operate more rapidly.

 

Parallels Plesk Panel 11.5 makes the server administrator and infrastructure provider’s life easier with support of the well-known Atomic and Remi repositories which provide multiple 3rd party updates. To gain maximum performance, our new Hybrid Web Server can send static content and PHP scripts to nginx, while other scripts can still be executed in Apache. Plus, for convenience, database users can access multiple databases with the same credentials for all databases they have access to.

 

We enable multiple versions of PHP on any server, and you can define the PHP version used per website. This can be your custom PHP build or PHP downloaded from an alternative repository. Additional versions are selected per site and work with the FastCGI or CGI handlers.

 

Improved security is addressed through support for additional administrators on Linux (so there is no need to share passwords) and by secure FTP, so you can be PCI compliant and mitigate risks of intercepted user passwords.

 

Parallels Plesk Panel 11.5 is the most sophisticated and feature rich panel product on the market, delivering unparalleled control and professional grade usability and administration. Spending less time on administration and training new admins will drive increased efficiency.

 

With Parallels Plesk Panel 11.5, you are also only a step away from a next-level multi-server professional hosting solution, Parallels Plesk Automation. This solution is a natural evolution of Parallels Plesk Panel, and allows you to centralize mail and administration, manage Linux and Windows web hosting on the same system, and grow into VPS and services hosting over time. Only Parallels Plesk Panel gives you a clear path to growth. 

 

Best Usability for Website Owners

Parallels Plesk Panel 11.5 lowers support and churn by delivering best-in-class usability for website owners.

 

Website and domain management is at the core of Parallels Plesk Panel. Although the prior version 10.x GUI looked attractive, the usability for websites and domains operations required improvement.

 

For Parallels Plesk Panel 11.5 we reworked the user interface to make working with sites more comfortable. Now, the Websites and Domains tab is the home screen with all domains and websites listed prominently on this screen. Our new Active List feature saves time for website owners by giving them more information about their sites and domains along with common tasks in an easy to navigate interface. We are also introducing graphical help screens, built-in operations search, entity search and training videos along with fully searchable documentation.

 

For email in Parallels Plesk Panel 11.5, you will have more choice of webmail clients – including Roundcube and Horde IMP 5.0.

 

Taken together these additions improve customer self-service and satisfaction, lowering support costs and customer churn risks for service providers.

 

You can download Parallels Plesk Panel 11.5 Preview here: http://www.parallels.com/download/plesk/11.5

 

Adam Bogobowicz, Sr. Director of Product Marketing

cPanel is Built for Speed?

 

cPanel claims big victory, announces it is now only 3x slower than Parallels Plesk Panel

 

cPanel recently revealed they cut their product install time by an average of 30% and are now able to achieve install times of 50 minutes. This is still more than 3x slower than Parallels Plesk Panel. This less than impressive claim is promoted as the reason one might choose cPanel. If you use install time as a main criteria for choosing a panel you have a clear winner: Parallels Plesk Panel with 15 minutes install time. 

 

I’ve talked to a number of hosters running both Parallels Plesk Panel and cPanel and their non-lab experience confirms these results. They are reporting cPanel 11.36 default installations taking over 2 hours and Parallels Plesk Panel 11 installations less than 18 minutes. With mirror Parallels Plesk Panel repository, local install source, they are installing Parallels Plesk Panel in under 6 minutes.

 

Let me know how this compares with your experience.  

 

Adam Bogobowicz, Sr. Director of Product Marketing for Service Providers at Parallels

 

 

Now Available: Parallels Plesk Automation with Free Unlimited Support

 

As you consider the next steps in growing your hosting business, Parallels recommends to start centralizing your mail and spam management, and consider offering both Linux and Windows web hosting from the same integrated hosting system.  Our new Parallels Plesk Automation enables you to do all of this from a central management node/administrative control panel with easier updating. Because this server architecture separates your automation and panel from your hosting nodes, Parallels Plesk Automation delivers superior security and uptime.

 

Parallels understands that fast problem resolution and uptime are both critically important to professional hosters.  So, to prove this, we’re offering free support with Parallels Plesk Automation.  This support offer covers all of your nodes (each of which require Parallels Plesk Panel Unlimited Dedicated licenses).  This means Parallels will provide support for your Management Node as well as your Web Hosting and Mail nodes.

 

But, we also recognize that self-help and the ability to identify and reduce problems before they happen are big factors in maximizing your uptime.  We have tried to streamline Parallels Plesk Automation to make it simple to install, configure, and run.   When you add a new node, you can select one of many pre-configured workloads to install on it.  When you want to attach an existing Parallels Plesk Panel server, we give you the choice between assimilating it – where no website settings are touched – or transferring it, where it moves into the new cluster but can be reverted back out. If you do encounter a problem that requires troubleshooting, you will be able to easily find the tools to help you do so on this dedicated support site here.

 

Parallels has made a strong commitment to improving the usability of our software, self-help tools, and support experience.  As you contemplate adopting Parallels Plesk Automation, we hope you’ll consider all of our new enhancements and free support offer.  We are trying to provide the best growth path forward in all of our next gen hosting systems, and our commitment to an enhanced support experience is a central part of this value.

 

Thanks for considering the new Parallels Plesk Automation.  We look forward to growing with you.

 

All the best,

 

Craig Bartholomew
Vice President Panel Products, Parallels


Getting Smart About Webhosting Bundles (Guest Blog)

 

Parallels is happy to present a guest blog post from Infratel CEO, Bryan Goode. Follow him on Twitter and Facebook.

 

All Add-Ons Are Not Created the Same

 

It is now common to hear industry leaders urge hosting companies to bundle additional services with hosting packages.  Research has consistently shown that adding new services to hosting plans increases average revenue per user [ARPU] and has a positive effect on customer churn rates.

 

But wait, you say – where do I start?  How do I decide what services to bundle with my hosting packages?  Which add-ons best help me increase ARPU and reduce churn?  

 

At Infratel, we believe that you should consider two criteria when deciding which add-ons to include in a bundle:

 

  1. 1) Is this add-on related to the main, anchor product in my hosting plan?
  2. 2) Is this add-on relevant to customers who buy my hosting plans?

 

With these criteria in mind, we’re pleased to announce Infratel ClickConnect for Websites, the ideal add-on for webhosting bundles.  

 

Infratel ClickConnect for Websites is built specifically to be bundled with webhosting plans and allows your users to add ‘Click to Call’ functionality to a site in 30 seconds or less – helping your small business users convert more website visitors into customers!  

 

To make the opportunity even better, Infratel ClickConnect is the entryway into additional telephony services for your customers.   

 

Recent research shows that small businesses truly need a professional phone presence and fewer than 30% of your small business webhosting users have this type of a presence – representing a huge untapped market for the webhosting industry.

 

Get started today bundling Infratel ClickConnect for Websites with your webhosting plans.  To celebrate the Plesk 11 launch, for a limited time we’re offering you a FREE subscription for your own use when you bundle Infratel ClickConnect for Websites with your webhosting plans.  Click here to contact us today!

 

Bryan Goode

 

Host-IT Now Offering Plesk 11

 

Host-IT have been providing Virtual Hosting, VPS Services and operating our own UK Data Centre’s since 1995. As a provider of outstanding hosting products we are actively participating in the official launch of the long awaited Parallels Plesk Panel 11.

 

When we heard about the launch of the new Plesk 11 Panel we immediately began testing the new platform and we found the look and feel to the new interface and business model to be perfect for our customers.  We will be offering the Plesk 11 with all new VPS and dedicated server plans as of the launch date of June 26th.

 

ByteHouse Offering to Make Your ‘Web Hosting Life Easier’ with Plesk 11

 

Parallels has always been the leader in the web hosting control panel market and we are pleased to be a launch partner and provide their latest and most advance feature packed version to all our web hosting clients.  Plesk 11 is an easy to use language rich control panel that has addressed many of the concerns of the web hosting community with an upgrade of the reseller package that enables users to have complete control of their customer facing stores, discounts, billing and US and international taxation.

 

The new feature rich product also provides you Parallel’s upgraded site builder re-branded “Web presence builder” that provides an easy to use point and click drag and drop instant web site builder. There are over 100 pre-configured templates to cater to the myriad of small business and hobbies that you may have. For those more adventurous, you have the option of clicking on the hundreds of open source applications such as WordPress or Drupal web development products and downloading them pre-configured hassle free.

 

“We are excited to offer such a powerful and extensive range of feature rich products to our web hosting customers that we believe will make their web hosting life easier whilst having greater control of their hosting environments” says Fred Jones, ByteHouse product development manager.

 

ZNet Offers Free Plesk 11 for 10 Domains with Every Windows & Linux VPS

 

 

ZNet-Parallels partnership will move ahead with ZNet becoming a part of Parallels Plesk 11 Launch. With this launch, ZNet will offer free Parallels Plesk 11 for 10 domains with every Windows & Linux VPS. It’s great to see Parallels Plesk 11 with a new look & added features that includes:

 

  • Cloud-Friendly Cloning of Images into Leading Virtual Environments
  • Improved Web Server Performance with NGINX (Linux) Modern Architecture
  • Improved Security
  • And more…

 

Best of Luck to Parallels Team!!

 

NuBlue on the Slick and Intuitive Parallels Plesk 11 Interface (Guest Blog)

 

NuBlue was established in 2005 and has quickly become a leading e-commerce hosting provider in the UK.

 

Since our inception we have used the Parallels Plesk control panel as no other product offers our customers the powerful and intuitive interface combination that Plesk allows. Our business has grown massively as Plesk has continued to evolve. With Plesk 11 it feels like the product has reached an evolutionary milestone. 

 

Our team and our clients love the new interface, the speed of it, the slick and well organised feature set it provides. It just feels intuitive. Under the hood we are very excited by the possibilities of Nginx and SNI support as well as the myriad of performance enhancements that have been made, not to mention the out the box IPv6 support which stands us in good stead for our impending IPv6 rollout!

 

All in all we see this release of Plesk as the most exciting release yet and we can’t wait to introduce it to all our customers.

 

Tom Ashworth

Technical Director

www.nublue.co.uk