Category Archives: Collaboration

The Impact of Unified Communication & Collaboration

 

http://www.youtube.com/watch?v=MLYCeloSXMk

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In this video, GreenPages Solutions Architect Ralph Kindred talks about the latest industry trends around unified communications and video collaboration and the positive impact it has on businesses today.

 

To learn more about how GreenPages can help your organization with unified communications & collaboration, fill out this form

FinancialForce, Bluewolf Partner For Apps+Consulting

FinancialForce.com, the cloud applications company, and Bluewolf, the global business consulting firm “born in the cloud,” today announced a strategic global partnership. Together, Bluewolf and FinancialForce.com will help companies access and improve visibility into data that speeds bookings-to-billing cycles and enriches customer engagement.

Bluewolf and FinancialForce.com will provide cloud-based applications and services to joint customers that eliminate the borders between the front and back office, and consolidate information across disparate customer relationship management (CRM), back office and supply chain applications. This will allow companies to organize as teams around their customers, instead of internal departmental structures.

“Rather than invest in the maintenance of rigid, on-premises systems, the cloud frees us to focus on customizations and innovations that meet customer needs and create a first-mover advantage in the market,” said Jonathan Adlerstein, CIO of Plymouth Rock Energy. “Working with Bluewolf and FinancialForce.com, we have integrated our sales, customer care, marketing and billing information in the cloud, enabling employees at every level to own any customer interaction.”

Two areas of focus for the Bluewolf and FinancialForce.com partnership will be media billing and general accounting processes.

“Billing reconciliation is a problem for online media companies as most back office systems used to manage ad billing are unequipped to handle changes in orders and invoices. This can result in long billing cycles, unacceptable Days Sales Outstanding (DSO) and in some cases, lost revenues,” said Jeremy Roche, president and CEO of FinancialForce.com. “FinancialForce.com’sMedia and Accounting offerings coupled with Bluewolf’s expertise in the industry will make us the go-to team for customers seeking a proven end-to-end solution.”

As partners, FinancialForce.com and Bluewolf will provide customized and scalable cloud-based billing solutions that reduce the time it takes organizations to send invoices, resulting in a faster turnaround on receivables.

File Shares & Microsoft SharePoint: Collaboration Without Limitations

Guest Post by Eric Burniche of AvePoint.

File Shares can be a blessing and a curse when it comes to storing large quantities of data for business use. Yes, you enable a large number of users to access the data as if it were on their local machines, without actually having the data stored where disc space may be at a premium. But native management capabilities of file shares aren’t always ideal, so a third-party solution is necessary to fully optimize your file shares.

The primary benefit of file shares is simple, quick, and easy access to large volumes of data for large volumes of users at marginal infrastructure cost. With little or no training required, users can easily access file shares that consist of individual documents to large files and rich media like videos, audio and other formats than can range up to gigabytes (GB) in size.

The Simple Truth: Organizations are quickly realizing native file share limitations, including notoriously poor content management capabilities for search, permissions, metadata, and remote access. As a result, many have turned to Microsoft SharePoint to manage and collaborate on their most business-critical information and valued data.

The Problem: Organizations have various types of unstructured content on their file servers, which is data characterized as non-relational data– e.g. Binary Large Objects (BLOBs) — that when uploaded into SharePoint, are stored by default with the platform’s Microsoft SQL Server database. Once file share content is uploaded, the overall time taken to remove unstructured content from a structured database is inefficient, resulting in poor performance for SharePoint end-users and exponential storage cost increases for IT administrators.

Difficulty often arises when determining what content is business critical and should be integrated with SharePoint as compared to what content should be left alone in file shares, decommissioned, or archived according to business need. File types and sizes also create difficulty when integrating file share content with SharePoint because SharePoint itself blocks content types like Microsoft Access project files, .exe, .msi, .chm help files, and file sizes exceeding 2 GB violate SharePoint software boundaries and limitations.

The Main Questions: How can my organization utilize SharePoint to retire our legacy file share networks while avoiding migration projects and performance issues? How can my organization utilize SharePoint’s full content management functionality if my business-critical assets are blocked file types or larger than Microsoft’s 2 GB support contracts?

One Solution: Enter DocAve File Share Navigator 3.0 from AvePoint. DocAve File Share Navigator 3.0 enables organizations to increase file share activity and take full advantage of SharePoint’s content management capabilities, all while avoiding costs and disruptions associated with migration plans.
With DocAve File Share Navigator, organizations can:

  • Expose large files, rich media via list links, including blocked files more than 2 GB, into SharePoint without violating Microsoft support contracts to truly consolidate access to all enterprise-wide content
  • Decrease costs associated with migrating file share content into SharePoint’s SQL Server content databases by accessing file share content through SharePoint
  • Allow remote users to view, access, and manage network files through SharePoint without requiring a VPN connection
  • Direct access for local file-servers through SharePoint without burden on web front end servers
  • Increase file share content discoverability by utilizing SharePoint’s full metadata-based search across multiple, distributed file servers
  •  Allow read-only previews of documents for read-only file servers

The native capabilities of file shares are unlikely to improve, but fortunately there are third-party solutions such as DocAve File Share Navigator that can help turn your file share from a headache to an asset, allowing you to continue to collaborate with confidence.

Eric_Burniche

Eric Burniche is a Product Marketing Manager at AvePoint.

ZOOcore Moves Media Production Workflow to the Cloud

ZOO Digital, a provider of workflow management software and services for creative media production, has launched its new Cloud-based platform, ZOOcore.

ZOOcore is a workflow and collaboration platform for creative and production businesses designed exclusively for the Cloud, enabling tailor-made workflow management systems to be configured and deployed very quickly at a fraction of the cost of bespoke software development. It is a centralized system to organize and control production information and brings significant efficiencies to project tracking, online review and approval which enable a reduction in email traffic and spreadsheet management.

ZOO has already deployed ZOOcore systems for a number of clients in diverse business areas including a major film studio for review and approval of artwork, a global TV network for co-ordination of advertising campaigns, a major US book publisher for preparation of eBooks, a post production facility for management of DVD, Blu-ray and digital product creation, a marketing agency for campaign management, and an international printer for job processing.

Such existing clients report that the use of the product eliminates many administrative overheads and enables robust and reliable collaboration, giving shorter time to market and lower operating costs.  It is fully configurable and deployments of the ZOOcore Enterprise Edition can be tailor-made to support each client’s unique workflows.  For smaller workgroups, ZOOcore is available in simplified pre-configured versions.

ZOO will be showcasing ZOOcore at the National Association of Broadcasters (NAB) Show in Las Vegas between 8 – 11 April 2013at booth N-CP2.

Gordon Doran , President of ZOO, commented: “We have been delighted with the feedback from early adopters of ZOOcore, who are already reporting significantly reduced administrative overheads in creative and production workflows.  We believe that this new platform will enable us to license and deploy workflow systems more quickly and widely than before, delivering highly cost-effective solutions to our clients.”

LiquidPlanner 4.3 Bridges Gap Between Task, Project Management

LiquidPlanner has released new features to their priority-based, predictive project management solution to improve team performance and collaboration.  Checklists can now be added to any task in LiquidPlanner, so that all individual steps can easily be listed and crossed off as they’re completed. Checklist items can be reordered by dragging and dropping, copied between tasks, or assigned to other team members who need to review or approve the work.

“Checklists are the ultimate Swiss Army Knife for project teams,” said Liz Pearce, LiquidPlanner CEO. “They can be used for quality control, new hire training, tracking individual to-do lists, managing repeatable processes, and much more. By capturing the steps that go into tasks in simple checklists, teams can simplify their project plans and—at the same time—better ensure that the work is being done right.”

The new release also includes a complete overhaul of key collaboration features. Comments are now threaded (like Facebook) instead of streamed in date order (like Twitter), so conversations can be followed more easily. Conversation threads can be filtered by client, project, or team. Customers can also choose which types of activities or events (such as adding documents or marking items done) trigger email notification, which drastically improves the signal-to -noise ratio of email alerts.

While many PPM solutions brush off simple task management in favor of more robust scheduling and resource management features, LiquidPlanner is committed to serving the needs of both individual contributors and managers with its dynamic solution.

“To help companies be successful, Social Task Management vendors must boost employee productivity with simple task tracking and allow for more comprehensive resource planning,” said Alan Lepofsky, VP and Principal Analyst at Constellation Research. “By using predictive scheduling and time tracking in combination with lightweight checklists, teams get the best of both worlds.”

Project Management and the Cloud

A Guest Post by Joel Parkinson, a writer for projectmanager.com

In the world of information technology, the “cloud” has paved the way for a new method for managing things on the Internet. In a cloud environment, computing “takes place” on the Worldwide Web, and it takes the place of the software that you use on your desktop. Cloud computing is also hosted on the Web, on a server installed in a “data center”, which is usually staffed and managed by people who are experts at technology management. What does the cloud mean to project management? Here’s an overview of what cloud project management is.

What Cloud Computing Means to Project Managers

Project management is defined as the “set” of activities and processes that are done to execute, and complete, a task that’s outsourced by one party to another. Project management ensures the high probability of success of a project, through the efficient use and management of resources.   So what does cloud computing mean to project managers?  According to PM veterans, cloud computing offers a greener and more sustainable project management environment, lowers cost, eliminates the use of unnecessary software and hardware, improves scalability, and eases the process of information-sharing between team managers and staff, customers and executive management.

Benefits of Cloud Project Management

In a project management environment, the cloud speeds up the whole process. As cloud services are available anytime, any day, the cloud can help a project management team hasten the process of execution, and provides improved results and outputs too.   With the cloud, project managers and staff can also easily monitor, and act without delays as information is delivered on a real-time basis. Let’s look at the other benefits of the cloud for project managers.

Improved Resource Management

The cloud’s centralized nature also allows for the improved utilization, allocation and release of resources, with status updates and real-time information provided to help optimize utilization. The cloud also helps maintain the cost of resource use, whether its machine, capital or human resource.

Enhanced Integration Management

With the cloud, different processes and methods are integrated, and combined to create a collaborative approach for performing projects. The use of cloud-based software can also aid in the mapping and monitoring of different processes, to improve overall project management efficiency.

Overall, the cloud platform reduces the gridlocks and smoothens the project management process, and makes the whole project team productive and efficient in terms of quality of service for the customer, and it also enhances the revenues of the organization.

But does the cloud project management model mean a more carefree and less-costly environment? We could say it makes the whole process less costly, but not overly carefree. Despite the perks provided by the cloud, everything still needs to be tested and monitored, and every member of the project management team must still work upon deployment, and each of them should still be fully supported by project managers, and the clients. The cloud is perhaps the biggest innovation in the IT industry because it “optimizes” the utilization of resources within an enterprise.

AvePoint DocAve Update Adds SharePoint Governance Automation Features

AvePoint, announced the latest version of DocAve Governance Automation Service Pack (SP) 2. DocAve Governance Automation SP2 allows business content owners to make content move or copy requests directly within SharePoint or through a newly enhanced graphical user interface that promotes a more intuitive, user-friendly experience.

Governance Automation enables organizations to close the custom code gap created by homegrown governance solutions, by providing Service Catalog Offerings such as site collection provisioning, site provisioning, site collection lifecycle management, permissions management, and now, content move or copy requests.

Through an automated approval process and execution, business content owners can now request to move, copy, and restructure SharePoint sites, content, and topology within or across SharePoint environments while maintaining valuable metadata, security and versioning.

“An organization’s SharePoint environment is only as good as its ability to govern the users and content it supports. Governance Automation SP2 provides unique business advantages that redefine SharePoint as a service, allowing organizations the ability to more effectively deliver business-critical workloads and truly monitor and track what is being done in SharePoint on a daily basis,” said George Petrou, Chief Technology Officer at AvePoint. “Governance Automation is another piece to help solve the enterprise collaboration puzzle, providing organizations with the information management solutions to meet their needs now and in the future.”

Governance Automation SP2 addresses evolving information governance policies and organizational change management by enabling end users to submit content move or copy requests through an enhanced user interface or directly within Microsoft SharePoint via a webpart, giving business users the ability to submit requests on their own, increasing ease of use and productivity.

Enhanced features include:

  • Content Move or Copy Service Request: Within a single request and through a fully auditable approval process, business content owners have the ability to comprehensively move, copy and restructure SharePoint sites, content, and topology, along with their corresponding security settings and metadata, across SharePoint farms. Governance Automation also provides developers the ability to request sample production data for in development or testing environments for increased application reliability and improved quality assurance. Requests are then automatically executed by Governance Automation, optimizing operational efficiency and proactively protecting against compliance infractions, thereby enabling your IT resources to perform higher business value activities while ensuring content is only changed by those with the proper permissions to do so.
  • Newly designed graphical user interface (GUI): Designed to mirror SharePoint 2013 and Microsoft Windows 8 style, the newly designed GUI provides users with a simple but contemporary workspace that is effective either as a standalone tool or as a webpart in SharePoint.  Governance Automation’s new GUI was designed for improved usability and intuitive user interaction in order to promote end user adoption and resolve ambiguity around requesting services from IT administrators.

DocAve Governance Automation SP2 is generally available today, March 5, 2013. For more information visit AvePoint’s website.

Cubby cloud sync, storage service From LogMeInOut of Beta

LogMeIn Inc.  announced the general availability of its new cloud sync and storage service, Cubby. An easy-to-use, secure cloud service for sharing files across devices and with other people, Cubby offers the flexibility to turn any number of PC or Mac folders into ‘cubbies’ that can be accessed from Android phones and tablets, iPads and iPhones, as well other PCs and Macs from virtually anywhere in the world.

People can quickly share individual files or entire folders with others via a simple one-click link, or can choose to invite friends, colleagues, clients, and business partners into their ‘cubbies’ to collaborate across shared files and projects. The free version, Cubby Basic, includes Cubby’s signature sync-in-place flexibility (any folder can be a ‘cubby’), free desktop and mobile apps, 5GB of cloud storage, and the ability to share files via the cloud.

A premium version, Cubby Pro, builds on this by offering the flexibility to share content across computers with or without the cloud (via Cubby’s distinct DirectSync™ mode), additional controls for sharing your most sensitive content, multi-user accounts, and 100GB or more of cloud storage.

LoadSpringMobile Releases Mobile Project Management

LoadSpring Solutions today released LoadSpringMobile, a streamlined, secure interface for mobile devices such as smartphones, iPads and tablet PCs.

LoadSpringMobile was designed to maximize the usability of PM applications such as Oracle Primavera P6, Contract Management 14.

It solves a prominent problem among project personnel in the field—how to view and interact with advanced PM software on a small mobile display. In the past, many mobile solutions were of limited value because they attempted to duplicate the full desktop experience on a much smaller screen. The result was a cluttered workspace with more features than needed, making them difficult to view and use.

With LoadSpringMobile, working on the fly is easier, thanks to simple graphics and the elimination of unwanted features and information. Still, every essential tool is available in a mobile setting.

According to Eric Leighton, LoadSpring’s founder and CEO, “We based our interface on ‘What You See is What You Need.’ That’s because mobile teams and contractors only require certain functions and data to do their job. Anything more would just reduce usage and lower efficiency and ROI.”

Mr. Leighton went on to say, “For those who need a mission-specific version of the interface, our Customer Services division can accommodate them by customizing LoadSpringMobile to fit their exact needs.”