Category Archives: AI

Salesforces acquires AI start up

Robotic hand, accessing on laptop, the virtual world of information. Concept of artificial intelligence and replacement of humans by machines.Salesforce is set to acquire deep learning start up MetaMind in an effort to bolster it artificial intelligence capabilities.

While terms of the deal have not been released, it would appear to be an “acqhire” based agreement, as Salesforce will integrate MetaMind’s technology into its current services. Long-term intentions have not been announced, though MetaMind’s capabilities will be used to automate and personalize customer support in the first instance.

“With MetaMind and Salesforce coming together, we’ll be able to offer customers real AI solutions with breakthrough capabilities that further automate and personalize customer support, marketing automation, and many other business processes,” said MetaMind Founder Richard Socher. “We’ll extend Salesforce’s data science capabilities by embedding deep learning within the Salesforce platform.”

MetaMind’s expertise is based on Socher’s PhD where he explored deep learning artificial intelligence. The company teaches machines to recognize images and understand natural language, operating in a similar way to the networks of neurons in the human brain. While these capabilities have been limited to internet giants such as Facebook, Google and Baidu, Socher founded MetaMind under the ethos to “build deep learning technologies anyone can use, not just the internet giants”. The company was initially funded by Saleforce CEO Marc Benioff and venture capital fund Khosla Ventures.

The acquisition builds on growing AI trends within the industry on the whole, as industry giants are currently competing for leading spot in the emerging segment. With Microsoft, Google, IBM and Facebook, all making strides in recent weeks, it should not be seen as a surprise that one of the world’s largest CRM brands is also entering the fray.

“Over the past year and a half, we’ve been on a mission to empower business users with state of the art deep learning technology to simplify, improve and automate decision making,” said Socher. “And now, we’ll be able to continue our journey at Salesforce on a much larger scale, with the resources and ecosystem of one of the world’s most innovative and influential enterprise software companies.”

For unpaid web users, MetaMind’s products will be discontinued on May 4, whereas for paid users, products will be discontinued on June 4. Although it has not been made 100% clear what the long-term strategy of the acquisition will be Socher highlighted that the MetaMind team’s research will continue and it is still receiving CV’s for new positions.

Outside of the AI space, Salesforce has also signed an agreement with NEC to establish its second data centre in Japan to support its growing customer base over the Asia-Pacific region. Japan’s public cloud service market grew to 2.6 billion yen in 2015 and is forecasted to reach 6.3 billion yen by 2020.

“Salesforce’s plans to open a second data centre in the Kansai area reflects our commitment to Japan and the Asia-Pacific region,” said Shinichi Koide, CEO at Salesforce Japan. “Salesforce continues to increase its strategic investments in the market, enabling local companies to leverage the latest cloud, mobile, social, data science and IoT innovations to create connected experiences that matter to their customers.”

While Salesforce is still considered in the industry as the market leader, Oracle and Larry Ellison have actively targeted Salesforce market share, as the company still appears to measure itself against Salesforce’s success. As a company which has built its reputation on innovation it should not come as a surprise that Salesforce is pursuing technologies such as artificial intelligence to bolster its product offering and enforce its position as the industry leader.

Korea to mount challenge in AI industry

AI-Artificial-Intelligence-Machine-Learning-Cognitive-ComputingKorea has announced plans to invest roughly 100 billion won (approximately $87.2 million) to foster the development of supercomputers in the country, according to the Korea Times.

Following the 5-game Go match between Google’s AlphaGo programme and Go World Champion Lee Se-dol, there has been a rise in interest in AI within the country. The attention has seemingly prompted the Ministry of Science, ICT, and Future Planning to invest 10 billion won annually for the next 10 years to boost the growth of artificial intelligence, big data, the Internet-of-Things technologies and other emerging industries through supercomputers.

The Go match would appear to have raised the profile in a country which is already in the process of bolstering its cloud computing credentials. At a cloud conference, the ministry also announced plans to increase the adoption of cloud computing from 6.4% to 13% over the next 12 months, as well as targeting international growth for Korean cloud computing companies.

The ministry has outlined a plan to develop a supercomputer with a data-processing speed of 1 petaflop (PF) in five years, eventually reaching 30 PF by 2025. The 1 petaflop supercomputer could be utilized in such use cases as predicting maritime and landslide-related disasters. It is believed that the supercomputer project has been granted state-level importance as more than 95% of Korea’s market for high-performance computers is controlled by overseas firms. The country’s market for high-performance computing is estimated at 260 billion won for 2015, accounting for 2.5% of the global total.

Google’s publicity stunt is only one of a number is recent months to demonstrate the potential and also challenges of AI. While Google’s stunt could be deemed a success, Microsoft’s twitter inspired AI bot Tay was less so. Tay highlighted to the industry that while there has been progress in the development and deployment of AI, there are still some challenges which persist. It would appear programming morals, values as well as the sense of right and wrong is one of the challenges which remain within AI.

The Korean government would appear to be targeting cloud computing and other emerging technology markets for future growth. The ministry has highlighted that as little as 6.4% of Korean companies currently utilize cloud computing technologies, representing a huge area of growth for domestic cloud computing organizations, as well as any international players who are active in south east Asia.

Microsoft pushes forward with AI despite Tay set-back

Microsoft To Layoff 18,000Microsoft has announced a number of updates for its advanced analytics and machine learning offerings as part of its ‘Conversation-as-a-Platform’ push.

Despite the company facing criticism after its twitter-inspired PR stunt Tay backfired last week, the company has pushed forward within the artificial intelligence space, updating its Cortana Intelligence Suite and releasing its Skype Bot Platform.

“As an industry, we are on the cusp of a new frontier that pairs the power of natural human language with advanced machine intelligence,” said Satya Nadella, CEO at Microsoft, at the Build 2016 event. “At Microsoft, we call this Conversation-as-a-Platform, and it builds on and extends the power of the Microsoft Azure, Office 365 and Windows platforms to empower developers everywhere.”

The Cortana Intelligence Suite, formerly known as Cortana Analytics Suite, is built on the company’s on-going research into big data, machine learning, perception, analytics and intelligent bots. The offering allows developers to build apps and bots which interact with customers in a personalized way, but also react to real-world developments in real-time.

Microsoft also announced two new additions to the suite, Microsoft Cognitive Services, formerly known as Project Oxford and the Microsoft Bot Framework, both of which are still in preview.

The first, Microsoft Cognitive Services, has 22 APIs available for developers including emotion detection, speech analysis and Custom Recognition Intelligent Service. The face application programming interface made headlines last year, as the results of an app which estimated user ages was highly varied.

At the time, the team highlighted “the age and gender-recognition features are labelled as experimental features” and also said that despite the mistakes the app made, the fact that it trended on twitter meant that the volumes of data collected would aid the company in refining the technology over time.

The second, Microsoft Bot Framework, can be used in any programming language, enabling developers to build intelligent bots which can converse with customers in a variety of platforms including text/SMS, Office 365, and the web. The bots can also connect to social channels such as Twitter and Slack. The company claims that the bots can be utilized in a number of different complex scenarios though only simple ones, such as ordering a pizza or booking a hotel room, have been demoed so far.

The company also announced the launch of its Skype Bot Platform, enables developers to build bots which can interact with customers through Skype’s multiple forms of communication, including text, voice, video and 3-D interactive characters. The preview bots are very simple and limited for the moment, however once the bots are combined with the Cortana Intelligence Suite there could be potential for the bots to appear more human.

While it is early days for the Microsoft AI platforms, the team are riding the waves of both positive and negative headlines, seemingly leading the industry in the AI space. The company’s competitors are also pushing hard in the AI world, though the weight behind the announcements this week could imply that Microsoft are investing in a more serious manner than others in the industry.

IBM launches brain-inspired supercomputer with Lawrence Livermore National Laboratory

artificial intelligence, communication and futuristicIBM and Lawrence Livermore National Laboratory have launched a new project to build a brain-inspired supercomputing platform for deep learning inference.

The project will be built on IBM’s TrueNorth chip, which the company claims will process the equivalent of 16 million neurons and 4 billion synapses and consume the energy equivalent of a tablet computer. The neural network design of IBM’s Neuromorphic System aims to be able to infer complex cognitive tasks such as pattern recognition and integrated sensory processing in a much more economical manner than current chips.

“The delivery of this advanced computing platform represents a major milestone as we enter the next era of cognitive computing,” said Dharmendra Modha, Chief Scientist for Brain-inspired Computing at IBM Research.   “We value our relationships with the national labs. In fact, prior to design and fabrication, we simulated the IBM TrueNorth processor using LLNL’s Sequoia supercomputer. This collaboration will push the boundaries of brain-inspired computing to enable future systems that deliver unprecedented capability and throughput, while helping to minimize the capital, operating and programming costs – keeping our nation at the leading edge of science and technology.”

The technology itself will be utilized in a number of different manners within the National Nuclear Security Administration (NNSA), including the organizations Stockpile Stewardship Program, a program of reliability testing and maintenance of its nuclear weapons without the use of nuclear testing.

“Neuromorphic computing opens very exciting new possibilities and is consistent with what we see as the future of the high performance computing and simulation at the heart of our national security missions,” said Jim Brase, Livermore National Laboratory’s Deputy Associate Director for Data Science. “The potential capabilities neuromorphic computing represents and the machine intelligence that these will enable will change how we do science.”

While Artificial Intelligence has been one of the more prominent trends in the cloud computing world, the success of the technology and PR stunts launched has been varied.

AlphaGo is an example of the success of AI, as Google Deepmind’s AI program beat world Go champion Lee Se-dol in a five match series. As traditional machine learning techniques could not be applied in this instance, the team combined an advanced tree search with deep neural network allowing the program to readjust its behaviour through reinforcement learning. The win came as a surprise to commentators, as the game Go relies on intuition and feel.

On the opposite end of the spectrum, Microsoft has had to release an apology after its twitter inspired AI stunt backfired. The program tweeted controversial comments as it was unable to grasp the politically incorrect nature of the messages it received from users, as reported by the Independent.

Google’s AlphaGo publicity stunt raises profile of AI and machine learning

Google AlphaGoWorld Go champion Lee Se-dol has beaten AlphaGo, an AI program developed by Google’s DeepMind unit this weekend, though he still trails the program 3-1 in the series.

Google’s publicity stunt highlights the progress which has been made in the world of artificial intelligence and machine learning, as commentators predicted a run-away victory for Se-dol.

DeepMind founder Demis Hassabis commented on Twitter “Lee Sedol is playing brilliantly! #AlphaGo thought it was doing well, but got confused on move 87. We are in trouble now…” allowing Se-dol to win the fourth game in the five game series. While the stunt demonstrates the potential of machine learning, Se-dol’s consolation victory proves that the technology is still capable of making mistakes.

The complexity of the game presented a number of problems for the DeepMind team, as traditional machine learning techniques would not enable the program to be successful. Traditional AI methods, which construct a search tree over all possible positions, would have required too much compute power due to the vast number of permutations within the game. The game is played primarily through intuition and feel, presenting a complex challenge for AI researchers.

The DeepMind team created a program that combined an advanced tree search with deep neural network, which enabled the program to play thousands of games with itself. The games allowed the machine to readjust its behaviour, a technique called reinforcement learning, to improve its performance day by day. This technique allows the machine to play human opponents in its own right, as opposed to mimic other players which it has studied. Commentators who has watched all four games have repeatedly questioned whether some of the moves put forward by AlphaGo were mistakes or simply unconventional strategies devised by the reinforcement learning technique.

Although the AlphaGo program demonstrates progress as well as an alternative means to build machine learning techniques, the defeat highlights that AI is still fallible; there is still some way to go before AI will become the norm in the business world.

In other AI news Microsoft has also launched its own publicity stunt, though Minecraft. The AIX platform allows computer scientists to use the world of Minecraft as a test bed to improve their own artificial intelligence projects. The platform is currently available to a small number of academic researchers, though it will be available via an open-source licence during 2016.

Minecraft appeals to the mass market due to the endless possibilities offered to the users, however the open-ended nature of the game also lends itself to artificial intelligence researchers. From searching an unknown environment, to building structures, the platform offers researchers an open playing field to build custom scenarios and challenges for an acritical intelligence offering.

Aside from the limitless environment, Minecraft also offers a cheaper alternative for researchers. In a real world environment, researcher may deploy a robot in the field though any challenges may cause damage to the robot itself. For example, should the robot not be able to navigate around a ditch, this could result in costly repairs or even replacing the robot entirely. Falling into a ditch in Minecraft simply results in restarting the game and the experiment.

“Minecraft is the perfect platform for this kind of research because it’s this very open world,” said Katja Hofmann, lead researcher at the Machine Learning and Perception group at Microsoft Research Cambridge. “You can do survival mode, you can do ‘build battles’ with your friends, you can do courses, you can implement our own games. This is really exciting for artificial intelligence because it allows us to create games that stretch beyond current abilities.”

One of the main challenges the Microsoft team are aiming to address is the process of learning and addressing problems. Scientists have become very efficient at teaching machines to do specific tasks, though decision making in new situations is the next step in the journey. This “General Intelligence” is more similar to the complex manner in which humans learn and make decisions every day. “A computer algorithm may be able to take one task and do it as well or even better than an average adult, but it can’t compete with how an infant is taking in all sorts of inputs – light, smell, touch, sound, discomfort – and learning that if you cry chances are good that Mom will feed you,” Microsoft highlighted in its blog.