In today’s digital word it is urgently critical that we are constantly monitoring the performance of our networks efficiency. If we don’t maintain the highest levels of IT network processing efficiency than we trigger the results of “poor performance, lost effectiveness and client dis-satisfaction”. Processing power, and speed, are requirements for doing business and keeping customers satisfied, whether they be your internal customers or your online external customers. If a business cannot complete fast and easy business interactions then the business will suffer with clients giving up and going somewhere else. As the opening sentence states, the key is to know what to monitor, develop a monitoring road-map and then to implement it. While businesses almost always monitor their the uptime of their website they all too often don’t follow through in their plan by monitoring the underlying infrastructure components and this is a critical flaw. It isn’t enough just to be connected anymore, today’s world demands connecting fast and processing at the highest performance. Don’t ever let them see or even sense that your network is having issues!