Many technical experts believe that cloud computing is capable of reshaping the entire ICT industry in a revolutionary manner. With the introduction and development of cloud computing, the two business entities that emerged include – Cloud Service Providers and Cloud consumers.

Although the consumers of cloud services do not possess much control over the primary computing resources, but it is quite essential for the cloud consumers to obtain necessary guarantees in terms of service delivery standards.

These guarantees are usually provided through SLA (Service Level Agreement) which is negotiated between service provider and cloud service consumer. One of the major requirement of a well defined SLA is its standardization.

It must possess apposite level of granularity, namely the trade offs between complicatedness and expressiveness, so that most of the consumer expectations are covered. An SLA must also be relatively straightforward to be verified, weighted, evaluated.

You cannot rush in the process …