Precautions to safeguard client data & infrastructure is an MSPs responsibility-this extends beyond client’s sphere of access to MSP employees & consultants. MSPs must employ some degree of security to cover their own access, not just that of their clients.
A man walks into the doctor’s office. He hasn’t been feeling well. A virus has been floating around the office and the man feels he’s caught it.
Doctor walks in, smiles and picks up the chart. He starts examining the man and as he writes a prescription advises he keeps sanitary and wash his hands several times a day.
Do you trust this doctor.especially after he prescribes vigorous hand-washing, but forgot to wash his own before poking and prodding during the exam.
Obviously this doctor loses credibility. This moral is a lesson that MSPs (managed service providers) must heed. MSPs frequently tell their clients to treat data in a secure fashion lest it compromised-by hack, by carelessness or by lax standards. It is only natural to expect your MSP to abide by certain security practices to prevent client data from becoming exposed.