Effective cloud operations will make or break your initiative’s success

CIOs, engaged in cloud initiatives, have identified one of their top goals – a need for a cloud strategy.

The reason; cloud initiatives not only directly impact technology but the effect extends significantly to business processes and organisational resources. A strategy that aligns process, technology and business service delivery is critical to the future returns on the initiative.

During the course of IT’s mere fifty years of evolving operational models nothing has accelerated, and to varying degrees disrupted the norms of a CIO’s domain, like IaaS, PaaS, SaaS etc.

Cloud computing changes the IT planning approach, impacts staff, changes costing models, simplifies delivery and visibility of SLAs, and adds new dimensions to operational accountability and governance.

In my CIO days, the move to client server appeared to be technically evolutionary.  Cloud, within the context of its potential impact on business is deserving of “business change agent.”

BMC CLM gives …