IT departments today are in a new position. No longer simply providers of technology to an organization, they’ve become true service providers. Today, the IT department or data center leverages advances in infrastructure and virtualization technology to change the way we do business for the better.
Yet, transitioning into a service provider who offers internal cloud solutions can be a challenge.
Start with your current quality of service and cost metrics. You need to understand where you stand. Do some benchmarking, and identify where you’re using your resources. Compare your output with third party cloud vendors and you’ll see opportunities for improvement.