Everyone knows that truly innovative companies learn as they go along, pushing boundaries in response to market changes and demands. What’s more of a mystery is how to balance innovation on a fresh platform built from scratch with the legacy tech stack, product suite and customers that continue to serve as the business’ foundation.
In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, discussed why and how ReadyTalk diverted from healthy revenue and more than a decade of web conferencing product development to start a project that reflects shifts in customer needs, cloud, dev tools, web standards, enterprise mobility and video. He covered the upsides, downsides and learnings in terms of investment, resource allocation, talent retention and technical considerations.