Nigeria Presents Colossal IT Challenge & Opportunity

Nigeria has the largest economy in Africa, at more than US$500 billion, and ranks 23rd in the world. A recent re-evaluation of Nigeria’s true economic size doubled the previous estimate, and brought it well ahead of South Africa, which is a member (unlike Nigeria) of the G20 club for political as well as economic reasons.

Nigeria’s economy can be said to be quite diverse from one point of view, but heavily dependent on oil and gas at the same time. Oil and natural gas account for about 15% of Nigera’s overall economy, but traditionally represent more than 90% of the country’s exports and as much as 70% of government revenue.

The doubling of Nigeria’s estimated GDP was due largely to its “informal” economy, which may represent 75% of the whole thing. The country is also dependent on close to $20 billion in remittances from millions of Nigerian expats, making its economy resemble that of energy titan Mexico and non-energy titan Philippines.

The country’s enormous population of more than 180 million people stands out among African nations. (South Africa, Kenya, and Tanzania in contrast all have populations in the 45 to 50 million range.)

Nigerian President Goodluck Jonathan sits amidst a tapestry—perhaps better termed a thicket—of pronounced religious, tribal and linguistic, and geographical divisions within a big nation that’s about three-quarters the size of South Africa, or half again the size of Texas or France.

Our Research
Our research at the Tau Institute integrates several technological and socioeconomic measures into unique algorithms to create relative rankings, which show how well nations are doing given the resources they have, adjusted for local cost-of-living.

Nigeria ranks 76th among the 103 nations we survey, just behind Tanzania and Mexico and just ahead of Italy and Argentina. Within its region, it ranks 12th among 22 nations surveyed; within its income tier, 10th among 21.

When we measure Nigeria’s raw potential, on the other hand–discounted socioeconomic factors and emphasizing current technological development—we find Nigeria among the world’s leaders. It is running hot with technology—maybe too hot. Our research shows it to be a great place for the least fearless risk takers.

Developing this nation presents a colossal challenge and opportunity. Nigeria is a very complex, volatile, quickly developing place.

The Overall Challenge
We address the totality of a nations’ challenge by taking third-order derivatives (to measure the present, instantaneous change in a country’s ICT environment) of our raw data, and re-integrating the results into population size.

By this measurement, Nigeria ranks as the 11th greatest challenge in the world, slightly greater than Kenya but less than Tanzania and much less than Cameroon and Ethiopia (to use some widely scattered examples in Africa). We haven’t quantified how much it would cost per percentage point increase in development, but the challenge clearly involves hundreds of billions of dollars of investment to create significant, sustainabile change.

This news can be read as depressing or exciting, depending on whether the glass is viewed as three-quarters empty or one-quarter full.

The development, as in all nations, will be varied. Lagos State, for example, has commissions and committees dedicated to improving the region’s technology and busienss climate, reminding me of Gauteng State in South Africa. Other regions of Nigeria, particularly as one moves northward, are less able at the present time to develop such efforts.

To address its challenges, Nigeria today has important technology conferences, a nascent venture capital scene, and a very large number of people (Nigerians and others) who believe in its future. The country has a unique opportunity to develop its ICT infrastructure and launch itself into the stratosphere of global economies.

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Software-Defined Business with @AppDynamics | @DevOpsSummit [#DevOps]

“Application monitoring and intelligence can smooth the path in a DevOps environment. In a DevOps environment you see constant change. If you are trying to monitor things in a constantly changing environment, you’re going to spend a lot of your job fixing your monitoring,” explained Todd Rader, Solutions Architect at AppDynamics, in this SYS-CON.tv interview at DevOps Summit, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.

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How to “Houdini” from the Risks of Deferred Maintenance

I recently gave a webinar on deferred maintenance and how you can learn to “escape” the risks of postponing routine maintenance activities from one of the great masters of escape, Harry Houdini. You can listen to the webinar on-demand here.

First, a little Houdini background. Harry started his career working the local nightclub and circus circuits, where he developed both his act and his showmanship skills. He then went to Europe, where he utilized his mastery to get longer bookings and build his reputation as an escape artist. Once he established mastery over one type of escape (for example handcuffs), he would add elements to that trick to keep his material fresh and extend his reputation. He moved on from handcuffs to chains and straightjackets, then to jailbreaks, underwater escapes, etc. Each time he re-invented his routine, mastering each of the individual aspects of the entire performance. Now you may be asking how a magician from the early 1900s can offer any insight into how to keep your modern, 21st century IT platforms healthy and available. Well, through my own version of creative magic, let me show you…

deferred maintenance

 

Let’s define deferred maintenance to start. Simply put, it’s the delay or suspension of the execution of the routine tasks required to retain the full functionality of a system, platform or application. Maintenance is not repair, and the difference is important to this conversation. Repair is to return a system, platform or application to its previous state of functionality. This makes the assumption that the device has moved from its desired state to a lesser state.

Here are some examples of deferred maintenance in IT, at least IMHO. You can certainly argue otherwise with some of these…

Updating firmware on a hard drive, versus replacing a failed one. Performing patch management. How about removing temporary files, disk defragmentation, or extending warranty / vendor support coverage before they expire.  If you wait for them to expire, then you can state that while the device is not in a lesser state of functionality, it may take longer to acquire parts or get a technician on the phone for assistance, and that would impact repair time.

Ok, so let’s agree the lines can be a little blurred between what is and what is not considered maintenance.  But I don’t think there is a lot of room for debate on what the outcomes of deferring that maintenance can be.  When you defer, you can impact system availability, impact your ability to update other systems, extend the length of critical event management, and even extend your time to market support for the business. You can also state that deferring maintenance increases your risks and can increase your maintenance costs when you do catch up.

So, how does the story of Houdini provide a guiding hand in how to escape from this reality? If you look at how Houdini created his act, built his reputation, and maintained his status over a long career, the secrets are there to be discovered.

The first element he employed is that of research. Houdini spent much of his time researching all methods of escape both before and while incorporating them into his performances. It made him more effective over time and allowed for improvements to process and execute.  In this way, Houdini provided a roadmap for all similar artists to follow. He would spend hundreds of hours in this mode in order to perform a trick that may take minutes to execute.  Why so much time?  It was what allowed him to discover singular ways to solve different challenges. Following his example, we can also say that the more research you do on the best and most efficient ways to perform maintenance activities, the more successful and cost effective they become.  If they are successful and cost effective, then they are much more likely to be repeated and not deferred.

The second way Houdini became a master was leveraging advanced planning and preparation. He often visited jails prior to his jailbreaks to map out the layout, determine the locking mechanisms, and where best to conceal his “tools.”  Likewise with his underwater escapes, he installed a large bathtub in his home to allow himself to practice holding his breath. This allowed him to perform feats others saw as impossible. You can do the same with maintenance. Planning and preparation will enable you or your team to feel comfortable with the process, deliver it with consistency, and feel good about the outcome.  With maintenance, that is half the battle.

The third aspect of Houdini’s success was repetition. Houdini would perform the same act hundreds of times in order to reduce his escape time.  That allowed him to add elements of danger, like doing it underwater or while “buried alive.”  Now, I would not recommend that you perform your maintenance tasks while handcuffed underwater, but the repetition of the tasks can lead to interesting outcomes.  Efficiency for one, and consistency for another.  When you reach this level, you can start looking at ways to extend your maintenance into other areas, further improving your systems availability, health and stability.

Lastly, Houdini employed the concept of continual improvement to his performances. He was not satisfied when he mastered a particular escape. Part of his genius was in recognizing that he could push the envelope further, be more daring and dangerous. And this is how he became an international star.  Often his “new” escapes were nothing more than a combination of things he had already mastered, with just a new wrinkle or different angle explored. Again, this is similar to you maintenance plans. Once mastered, you can re-evaluate them on a regular basis to see if there are new methods, technologies, or partnerships out there that could provide further economies or better results.

This all sounds good, but what if you are already behind? Houdini had an answer for that one too.  Occasionally, he would be put on the spot and asked to escape from something without prior knowledge or an ability to research or plan. Yet, most often he was still successful.  How?  Well, because he was never truly surprised. Even if he did not know the request was coming, he was prepared if it did.  And that also applies to maintenance. Create a mindset where all aspects of IT change include a maintenance component. Consider maintenance as critical as the initial implementation or upgrade. What will be the impact?  Can I leverage my current process and tools?  Will it extend my maintenance windows?  In this way you can stay ahead of any challenges to your maintenance procedures.

Proactive maintenance isn’t fun, and it won’t make your career.  But it may help you avoid being “handcuffed” in supporting your organization’s objectives and from being “buried alive” by a backlog of deferred tasks and operational impacts.

 

To hear more on this topic from Geoff, download his recent webinar where he goes into more detail around deferred maintenance

By Geoff Smith, Senior Manager, Managed Services Business Development

 

Content Delivery Network with @VZCloud’s James Segil | @CloudExpo [#Cloud]

“Verizon Digital Media Services is responsible for the broadcast, video and content delivery network that accelerates, scales and helps our customers reach end users with all kinds of video and web content,” stated James Segil, CMO of Verizon Digital Media Services, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.

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Announcing @Creative_Busine to Exhibit at @CloudExpo New York [#Cloud]

SYS-CON Events announced today that Creative Business Solutions will exhibit at SYS-CON’s 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY.
Creative Business Solutions is the top stocking authorized HP Renew Distributor in the U.S. Based out of Long Island, NY, Creative Business Solutions offers a one-stop shop for a diverse range of products including Proliant, Blade and Industry Standard Servers, Networking, Server Options and Care Packs. As a trusted supplier, CBS guarantees quality controlled stock levels thanks to an Automated Inventory Management System.

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Is a ‘Federated’ European Cloud More Democratic? By @ABridgwater | @CloudExpo [#Cloud]

Eurostat, the statistical office of the European Union, has published the results of a survey conducted at the beginning of 2014, on ICT usage in enterprises with a special focus on the use of cloud computing services in the EU Member States.
Eurostat’s “finding” centered on the “fact” that cloud computing services have been used (in 2014) by only one out of every five (19%) enterprises in the EU28.

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Hybrid Cloud to Pick Up Steam in 2015 | @CloudExpo [#Cloud]

Hybrid cloud has taken over from public and private cloud to become the fastest growing cloud solution among enterprises. This was one of the critical findings in a new survey report released by Wakefield Research that conducted the study on behalf of Avanade Inc. The study, released during the recently concluded Microsoft Canada : Cloud and Mobility summit held at Toronto, points out that 69% of the companies surveyed saw hybrid cloud as one of their biggest focus areas for 2015.

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Internet of Things and Cyber-Sabotage By @JamesCarlini | @ThingsExpo [#IoT]

When the Tsunami of system failures paralyzes your organization from a coordinated cyber-attack, it’s too late for the CEO to think your organization can “get through this event.” It’s too late.
Too many top executives and futurists are giddy about what the future holds with the “Internet of Things” and the growth of technology-based applications cutting across many, if not all, industries. Few are talking about reinforcing corporate systems as well as hardening facilities and mission critical applications to withstand cyber-sabotage and EMP attacks because few, if any, are even qualified to assess that area of their enterprise.

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Desktop as a Service with @Esri | @CloudExpo [#Cloud #BigData]

“Desktop as a Service is emerging as a very big trend. One of the big influencers of this – for Esri – is that we have a large user base that uses virtualization and they are looking at Desktop as a Service right now,” explained John Meza, Product Engineer at Esri, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.

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Trust and Security in Internet of Things with Utimaco | @ThingsExpo [#IoT]

“At our booth we are showing how to provide trust in the Internet of Things. Trust is where everything starts to become secure and trustworthy. Now with the scaling of the Internet of Things it becomes an interesting question – I’ve heard numbers from 200 billion devices next year up to a trillion in the next 10 to 15 years,” explained Johannes Lintzen, Vice President of Sales at Utimaco, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.

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