Monthly Archives: September 2012

Collaboration, Customer Relationship Management, Exafort, Google Apps, NetSuite, Phishing, Salesforce, salesforce.com

Aujas Launches Phishnix for Cloud Services

Aujas Information Risk Services today announced the launch of Phishnix for cloud services, a new product that will help clients protect their sensitive information on the cloud by strengthening their weakest link in the security chain, their own employees. The product is targeted for major cloud services such as Salesforce, Google Apps, Netsuite etc.

Salesforce.com is the most popular cloud CRM company in the world with more than 75,000 companies who trust their customer data on Salesforce. The Salesforce security guideline specifically warns against the threat and says, “As the Salesforce.com community grows, it has become an increasingly appealing target for phishers. Phishers often direct users to enter details at a fake website whose URL and look-and-feel are almost identical to the legitimate one.”

One example is a recent scam that involved an email luring receivers to participate in the beta test of ‘Dreamforce,’ promising discounts and requesting receivers to fill a form, in a fake web link. In such a case, employees who are unaware of it being a phishing attack may easily fall prey to it. Any company is likely to face heavy business loss, when employees become victims of phishing attacks. According to the RSA Fraud report 2011, global loss from phishing is estimated to be about $1 billion.

Phishnix does a behavioral analysis of employees when faced with a phishing attack. It is integrated with Salesforce and has ready Salesforce scenarios which the client can select. They can start the assessment in a matter of hours and analyze how their employees react to a phishing attack. That data is then used to create awareness and train the employees on how to respond to a phishing attack.

Speaking on the occasion Mr. Karl Kispert, Vice President at Phishnix said, “A single assessment and training cycle of Phishnix reduces the phishing fall rate by almost 35%. That is a huge reduction in the phishing risk for any organization.”

The product will be showcased by our partner Exafort at Dreamforce 2012, booth number 326 at the Moscone Center, San Francisco, on 18—21 September 2012. Stop by Exafort’s booth and ask for a demo and additional information about Phishnix. Dreamforce 2012 is the cloud computing industry event of the year with more than 50,000 attendees and 350 cloud computing companies showcasing more than 1000 solutions.

“Data security and confidentiality on the cloud is one of the biggest concerns for all our clients using cloud based services to run their business. Cloud service providers are addressing this concern to a large extent by building robust and secure applications and platforms. By adding Aujas’ Phishnix to our tool belt we can now gain valuable insights of our clients’ employees’ behavior with respect to information security and act upon them,” said  Arun Kanchi, CEO of Exafort Inc.

As cloud adoption increases within organizations, more sensitive data will be stored in the cloud. “We will see more focused phishing attacks targeting popular cloud applications. The road-map is to enable Phishnix for all popular cloud platforms, and help clients reduce phishing risk for all their cloud applications. It would become an integral part of their cloud security program,” said Sameer Shelke, CTO at Phishnix.


Collaboration, Enterprise Collaboration Platform, Partnerships, Scottish Equity Partners, Workshare

Workshare, SkyDox Launch Policy-Based Enterprise Collaboration Platform

Workshare, a provider of document collaboration software, today announced that it has joined forces with SkyDox. By combining their respective capabilities, they will provide existing and future customers with a unique platform for policy-based, cloud-enabled file sharing and enterprise collaboration.

The combination is supported by growth capital investment from a UK investor group led by Scottish Equity Partners (SEP) and includes Business Growth Fund (BGF).

Mobile working, Bring Your Own Device (BYOD), Big Data and the cloud have created a demand for Web 2.0 applications that provide today’s knowledge workers with the features and functionality they expect while also addressing enterprise IP and data security requirements. This combination will allow Workshare to integrate its best-of-breed, policy-based document comparison and metadata removal application with SkyDox’s scalable, highly secure, cloud-enabled file sharing and collaboration platform. The combined organization will enable its current and future customers to improve the efficiency of collaboration across organizational and geographical boundaries, while maintaining full auditability and adherence to internal and external data security and IP mandates.

“Workshare and SkyDox clearly recognize that secure mobile enablement is where the collaboration market is headed and are taking the next logical step towards delivering that to the enterprise,” said Terri McClure, a senior analyst at Enterprise Strategy Group. “The combined entity is uniquely positioned in the market, given the companies’ shared background and exceptionally complementary market offerings. The integrated solution, ultimately, has the potential to raise the industry bar for enterprise collaboration platforms considerably.”

“As the online collaboration services market continues to evolve, the vendors that rise to the top will master the security, compliance, and IT management concerns of IT leaders,” said Forrester Research. “In addition, these vendors will provide IT leaders the flexibility in deployment models they need to serve the unique needs of their business and workforce.”1

The management team will be comprised of a strong combination of executives drawn from the two organizations. SkyDox’s CEO Anthony Foy will be retained as CEO of the joint company. Foy has a deep, longstanding background in the software industry – building customer-centric businesses, improving share-holder value and improving customer satisfaction. Previously Foy served as the Group Managing Director at Interxion, a leading European data center and colocation services company where he was responsible for delivering 22 consecutive quarters of revenue growth which led to an Initial Public Offering. Scott Smull the former CEO of Workshare will continue to work with Workshare and will have multiple key executive responsibilities as part of the Executive Integration Team and spearheading customer advocacy activities. Barrie Hadfield who originally co-founded Workshare and architected the current solution has been appointed CTO. Barrie brings with him a deep understanding of the collaboration space and is well known and respected by a large number of Workshare customers, IT sector thought leaders and the analyst community.

“Organizations are constantly looking for ways to drive operational efficiency, grow revenue and reduce costs. This combination allows Workshare to deliver a more holistic collaborative experience to our customers by blending Web 2.0 technologies with our existing award-winning solutions to provide an unmatched policy-based enterprise collaboration platform,” said Anthony Foy, CEO Workshare. “The combined company is ideally positioned to deliver unique solutions that help employees improve inter and intra company collaboration without sacrificing enterprise information security requirements.”

The integration of Workshare and SkyDox operations is expected to be completed during the second half of 2012, and support and development for Workshare and SkyDox products will continue without interruption.


Business Processes, Business-to-business, Electronic Data Interchange, Purchase order, Retail, Supply chain, Supply Chain Management

GXS Ups Retail Supply Chain Efficiency with Catalogue-Based Web Ordering

GXS, a  provider of B2B integration services, today announced that GXS Intelligent Web Forms (IWF) allows manufacturers to quickly and easily enable their smaller retail customers to issue purchase orders electronically. IWF creates forms to digitise the full lifecycle of supply chain transactions with the customer community from purchase orders and order changes to electronic invoices and remittance advices. By integrating directly with GXS Catalogue, the retail industry’s leading data synchronisation application that supports product, price and image information, web forms ensure that retail buyers can only select valid, preauthorised SKUs for inclusion on purchase orders.

Most large retail chains issue purchase orders to their suppliers electronically using EDI (Electronic Document Interchange) but smaller, independent store owners often lack the budget, resources and expertise to support these B2B integration technologies.  As a result, a high percentage of the purchase orders issued from smaller retailers are transmitted via fax, email or spreadsheet, creating an efficiency drag on the operations of large suppliers.  Using GXS web forms, suppliers of food and beverage, apparel and footwear and other consumer products can offer their customers the option to issue purchase orders online. As a SaaS offering, GXS IWF does not require small retailers to license, install or maintain software. The web-based forms mimic the paper equivalents making the application easy to use without training or technical expertise.

By integrating with GXS Catalogue, the web forms can present users with a preloaded list of available and authorised items for each customer.  Catalogue integration ensures that users do not mistakenly request SKUs that are unauthorised, discontinued or non-existent.  Retail SKUs consist of long alphanumeric strings which can easily be transposed or mistyped in an electronic ordering system.  Some SKUs have special characters such as hyphens or spaces which further complicate the order entry process. Catalogue-based web forms reduce the amount of exception processing and order handling expenses for suppliers.  Higher quality purchase order data also reduces the likelihood of shipping delays and out-of-stocks for the retailers.

“Leading suppliers of consumer products and general merchandise have automated many of the order-to-cash and demand planning processes with their larger retail customers. These large suppliers have struggled to gain the same efficiencies with smaller retail chains and independent stores,” said Melanie Nuce, director of retail industry marketing for GXS.  “Catalogue-based web ordering offers a cost-effective approach to quickly achieving supply chain efficiencies with small retailers and opens up the opportunity for better customer service.”


American College of Radiology, EHR, Electronic health record, Medical, Medical imaging, Radiology

DR Systems Launches Radiology EHR for Meaningful Use Compliance

DR Systems announced that its cloud-based ambulatory EHR for radiologists – the e|HR Meaningful Use for Medical Imaging solution — is now commercially available after successfully completing beta testing.

The radiology-based EHR launch was timed so that radiologists can meet the approaching deadline for complying with meaningful use requirements. Radiologists and their practices can receive federal bonus payments of up to $44,000 per radiologist by implementing a complete, certified ambulatory EHR such as DR System’s e|HR. To receive the full incentive payment, however, meaningful use compliance – not just acquisition – must be achieved by October 3, 2012.

“Many radiology practices are concerned about the staff workflow burden of an EHR,” said Chuck Scudelari, COO of Pueblo Radiology Medical Group (Santa Barbara, Calif.), a beta test facility for DR System’s e|HR. “But there is no substantive staff workflow burden with the EHR from DR Systems. It provides excellent value for the federal bonus payments and the workflow fits nicely within the existing registration process. Plus, we’re seeing that it provides other benefits for our radiology practice in addition to satisfying meaningful use.”

An estimated 90% of radiologists are eligible for radiology incentive payments from the CMS, according to the American College of Radiology. Radiologists will have to qualify before this October to earn the full $44,000, as the total incentive payment goes down each year. Failure to comply with meaningful use requirements will eventually subject radiologists and others to financial penalties.

“Radiologists come out way ahead by deploying a system such as ours,” said radiologist Murray Reicher, M.D., F.A.C.R., DR Systems co-founder and chairman. “First, they earn a substantial, five-figure incentive payment that far exceeds the cost of the system. Second, they actually improve patient care and the efficiency of their radiology workflow, including the collection of patient information and integration of that information with the EHR.”

Dr. Reicher is a recognized authority on meaningful use and was author of an article on the subject that was published in the September 2011 issue of the Journal of the American College of Radiology.


Uncategorized

Zendesk Pulls in $60 Million

Zendesk, the cloud-based help desk, has gotten $60 million in added financing split between $45 million in equity and $15 million in debt.
That gives it a total of $70.5 million in equity backing since it started in 2007.
Redpoint Ventures led the D round. New investors include Index Ventures, GGV Capital and Goldman Sachs. Existing investors Charles River Ventures, Benchmark Capital and Matrix Partners also kicked in.
Silicon Valley Bank is providing the debt financing.
The start-up wanted the money for global expansion, talent and development. It’s rebuilding its widgetry from the ground up but will reportedly keep the old application around to placate customers who hate change. The remake will tie into third-party systems like Salesforce.

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Cloud Expo Silicon Valley: Managing the Consolidation of Data in the Cloud

IT departments are experiencing storage capacity needs doubling every 12-18 months, 50x the amount of information and 75x the number of files. IT managers are dealing with growing constraints on space, power and costs to manage their data center infrastructure. Intel is helping businesses and users realize the benefits of cloud computing technology by working to develop open standards that operate across disparate IT infrastructures and with the Intel Cloud Builder and Intel Cloud Finder programs, which help people build cloud infrastructure as well as deploy cloud services. These tools together give Enterprise IT decision-makers information they need to plan both private cloud build out and public cloud service integration into their IT departments.

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Data Is the New Perimeter for Cloud Security

The cyber security market in 2012 is estimated at $60 billion, yet adding more and more layers of perimeter security may lead to a false sense of security and be completely useless against a determined system administrator working on the inside. The end result is that your data might be secure or it might not – you simply have no way to prove it.
Shawn Henry, FBI veteran of 24 years and now president of CrowdStrike Services had this to say about integrity at the Black Hat conference this year: “These days, you can’t just protect the information from being viewed. You also need to protect it from being changed or modified.”
This leads to the question: Would you know if an attacker or your own system administrator got to your data?
Traditionally, the ‘integrity’ component of the CIA triad of data security [confidentiality, integrity, availability] has focused on protecting the integrity of data. But proving the integrity of data – knowing you have not been compromised – is equally if not more important.

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Cloud Expo Silicon Valley: Address Your Big Data Needs with the Cloud

As data continues to grow at unprecedented rates, businesses are struggling to keep up with storage needs and requirements. A new type of cloud has emerged that helps manage information – Cloud 2.0, which puts the control of cloud hosting environments into the hands of business professionals. Now, companies can focus on their core business instead of on their IT delivery model – while still achieving control, flexibility, reliability and cost efficiency.
In his session at the 11th International Cloud Expo, Robert Miggins, the senior vice president of business development for PEER 1 Hosting, will explain how the cloud can help meet your data needs by leveraging features such as resource pool allocation, and auto-scaling.

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How much cloud storage do you really need?

The unlimited ability to store data in the cloud is something of a dream come true for organizations that previously struggled to meet capacity requirements and keep up with fast-growing data stores, but lately, some new questions have arisen: How much cloud storage space do you really need? What data should you keep, and what should you throw away?

How can you evaluate your existing storage infrastructure to estimate your cloud storage needs? Answering these questions doesn’t have to be complicated; you just have to ask yourself what your needs are and be honest about the answers.

There are some basic cloud storage capacity planning questions that need to be answered. Rick Cook, a TechTarget writer, outlines the available capacity planning tools available and talks at length about how to best estimate your needs. He recommends asking five simple questions.

·      What data storage capacity planning tools do you have …