{"id":6158,"date":"2013-02-27T00:33:05","date_gmt":"2013-02-27T00:33:05","guid":{"rendered":"http:\/\/www.cloudcomputing-news.net\/news\/2013\/feb\/27\/retail-the-next-industry-to-be-disrupted-by-the-cloud\/"},"modified":"2013-02-27T00:33:05","modified_gmt":"2013-02-27T00:33:05","slug":"retail-the-next-industry-to-be-disrupted-by-the-cloud","status":"publish","type":"post","link":"https:\/\/icloud.pe\/blog\/retail-the-next-industry-to-be-disrupted-by-the-cloud\/","title":{"rendered":"Retail: The next industry to be disrupted by the cloud?"},"content":{"rendered":"<p>I watched with interest recently an interview with NetSuite CEO, Zach Nelson on Bloomberg TV. During the interview Nelson stated his belief that retail wasn&rsquo;t dead and that Apple had shown the way to all retailers with regards customer experience. Nelson also stated that in his mind, retail would be the next industry to be &ldquo;disrupted by the cloud&rdquo;.<\/p>\n<p>In this blog I will examine some of the reasons why retailers might look to the cloud for business management systems that help to grow their business.<\/p>\n<p><strong>Customer Experience<\/strong><\/p>\n<p>Retailers are faced with a battle on two fronts, being squeezed by the need to cut costs at the same time as customers are demanding an increasingly better experience. They expect an &lsquo;omnichannel&rsquo; shopping experience where they can interact with a brand through any channel and receive a consistent experience across the board. They want to be able to shop anywhere &#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I watched with interest recently an interview with NetSuite CEO, Zach Nelson on Bloomberg TV. During the interview Nelson stated his belief that retail wasn&rsquo;t dead and that Apple had shown the way to all retailers with regards customer experience&#8230;<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-6158","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/6158","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/comments?post=6158"}],"version-history":[{"count":0,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/6158\/revisions"}],"wp:attachment":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/media?parent=6158"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/categories?post=6158"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/tags?post=6158"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}