{"id":4956,"date":"2012-12-05T02:50:01","date_gmt":"2012-12-05T02:50:01","guid":{"rendered":"http:\/\/www.cloudcomputing-news.net\/blog-hub\/2012\/dec\/05\/roundup-of-crm-forecasts-and-market-estimates-2012\/"},"modified":"2012-12-05T02:50:01","modified_gmt":"2012-12-05T02:50:01","slug":"looking-back-at-crm-forecasts-and-market-estimates-from-2012","status":"publish","type":"post","link":"https:\/\/icloud.pe\/blog\/looking-back-at-crm-forecasts-and-market-estimates-from-2012\/","title":{"rendered":"Looking back at CRM forecasts and market estimates from 2012"},"content":{"rendered":"<p>Showing signs of growth through 2013 and beyond, the latest round of CRM forecasts illustrate how quickly behavioral and predictive analytics, greater usability, integration with social media and mobility are transforming this market.<\/p>\n<p>Even with the most usable, easily learned CRM systems, enterprises at times struggle with adoption rates however. &nbsp;That problem has venture capitalists very interested in finding the next&nbsp;Salesforce.com, which a few have told me will look more like&nbsp;Facebook&nbsp;than a traditional CRM application.<\/p>\n<p>Facebook&rsquo;s future is going to be defined by how well they manage their migration to mobility, and the same holds true for CRM.&nbsp; Today there are 110 CRM applications in the&nbsp;Apple&nbsp;App Store and 47 in the Android App Store.&nbsp;&nbsp;Gartner&nbsp;predicts an exceptional growth rate of 500% by 2014 for mobile CRM.&nbsp; For CRM vendors to get there from here, they need to make usability and streamlined user &#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Showing signs of growth through 2013 and beyond, the latest round of CRM forecasts illustrate how quickly behavioral and predictive analytics, greater usability, integration with social media and mobility are transforming this market.<br \/>\nEven with the mos&#8230;<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-4956","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/4956","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/comments?post=4956"}],"version-history":[{"count":0,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/4956\/revisions"}],"wp:attachment":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/media?parent=4956"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/categories?post=4956"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/tags?post=4956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}