{"id":42431,"date":"2021-09-14T09:38:58","date_gmt":"2021-09-14T09:38:58","guid":{"rendered":"http:\/\/icloud.pe\/blog\/?guid=3604369b0c288f217c3e415c461d8a9a"},"modified":"2021-09-14T09:38:58","modified_gmt":"2021-09-14T09:38:58","slug":"fuze-deepens-partnership-with-microsoft-teams","status":"publish","type":"post","link":"https:\/\/icloud.pe\/blog\/fuze-deepens-partnership-with-microsoft-teams\/","title":{"rendered":"Fuze deepens partnership with Microsoft Teams"},"content":{"rendered":"


\n Praharsha Anand <\/a><\/span>
\n <\/span><\/p>\n

\n
\n
14 Sep, 2021<\/span><\/div>\n<\/p><\/div>\n<\/div>\n

\n<\/a><\/p>\n

\n

Web conferencing platform Fuze has extended its partnership with\u00a0Microsoft<\/a>\u00a0to enhance Fuze for Teams.<\/p>\n

Fuze for\u00a0Microsoft Teams<\/a>\u00a0integrates Fuze Voice with Meetings, making it easy for users to call or meet from within their Microsoft ecosystem. In addition to Fuze Desktop, Web, and Mobile, Fuze for Teams is available across Teams environments.<\/p>\n

<\/p>\n

\nAccording to the company, Fuze and Microsoft\u2019s new strategic alliance will streamline workflows between Fuze and Teams.\u00a0<\/p>\n

\u201cAcross the modern workforce, many employees must navigate between a range of\u00a0communications<\/a>\u00a0platforms throughout their workday for internal and external meetings, including Microsoft Teams,\u201d explained Fuze.<\/p>\n

\u201cThe\u00a0COVID-19<\/a>\u00a0pandemic has accelerated this challenge for employees, as organizations now rely on a myriad of communication solutions to remain productive in a remote or\u00a0hybrid work environment<\/a>.\u201d<\/p>\n

The company\u00a0said the software\u2019s new features allow for improved flexibility and a consistent calling experience across enterprise communication channels. The firm also outlined three key capabilities.<\/p>\n

Firstly, Fuze now offers flexible direct routing\u00a0for users with any Teams license, an upgrade of critical importance to customers seeking to have all their communications occur inside Microsoft Teams. Fuze has also\u00a0expanded click-to-connect functionality allows customers to use Microsoft Teams with Fuze Calling and Meetings at no additional cost.<\/p>\n

Finally, enhanced add-on capabilities allow Teams users to access and control their voicemail, check call history, expand their contact list, and access the Fuze Contact Center agent tab regardless of the routing option.<\/p>\n

Fuze president and\u00a0CEO<\/a>\u00a0Rob Scudiere said:\u00a0\u201cAt Fuze, we are committed to meeting users where they work, which means eliminating as many barriers as possible to efficient and productive workflows that meet all of today\u2019s communications needs.\u201d<\/p>\n

\u201cThese integration updates provide users with a flexible and consistent communications experience across the Fuze and Microsoft Teams platforms while enabling users to mix-and-match Fuze for Teams solutions depending on their unique use case. This is an important step towards more productive and efficient communications across the enterprise.\u201d <\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

Praharsha Anand <\/p>\n

14 Sep, 2021 <\/p>\n

Web conferencing platform Fuze has extended its partnership with\u00a0Microsoft\u00a0to enhance Fuze for Teams.
\nFuze for\u00a0Microsoft Teams\u00a0integrates Fuze Voice with Meetings, making it easy for users t…<\/p>\n","protected":false},"author":650,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-42431","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/42431","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/users\/650"}],"replies":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/comments?post=42431"}],"version-history":[{"count":1,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/42431\/revisions"}],"predecessor-version":[{"id":42432,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/42431\/revisions\/42432"}],"wp:attachment":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/media?parent=42431"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/categories?post=42431"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/tags?post=42431"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}