{"id":42329,"date":"2021-08-03T14:49:24","date_gmt":"2021-08-03T14:49:24","guid":{"rendered":"http:\/\/icloud.pe\/blog\/?guid=0cf974727d77d963ca87beb44bdc2658"},"modified":"2021-08-03T14:49:24","modified_gmt":"2021-08-03T14:49:24","slug":"mulesoft-buys-automation-company-servicetrace","status":"publish","type":"post","link":"https:\/\/icloud.pe\/blog\/mulesoft-buys-automation-company-servicetrace\/","title":{"rendered":"MuleSoft buys automation company Servicetrace"},"content":{"rendered":"<p><span class=\"field field-name-field-author field-type-node-reference field-label-hidden\"><br \/>\n      <span class=\"field-item even\"><a href=\"https:\/\/www.cloudpro.co.uk\/authors\/danny-bradbury\">Danny Bradbury<\/a><\/span><br \/>\n  <\/span><\/p>\n<div class=\"field field-name-field-published-date field-type-datetime field-label-hidden\">\n<div class=\"field-items\">\n<div class=\"field-item even\"><span class=\"date-display-single\">3 Aug, 2021<\/span><\/div>\n<\/p><\/div>\n<\/div>\n<p class=\"short-teaser\">\n<a href=\"https:\/\/www.cloudpro.co.uk\/\" title=\"\" class=\"combined-link\"><\/a><\/p>\n<div class=\"field field-name-body\">\n<p><a href=\"https:\/\/www.itpro.com\/tags\/salesforce\" data-cke-saved-href=\"https:\/\/www.itpro.com\/tags\/salesforce\">Salesforce<\/a>-owned <span class=\"scayt-misspell-word\" data-scayt-word=\"MuleSoft\" data-wsc-lang=\"en_GB\" data-wsc-id=\"krw687c8hkwrs8ed6\">MuleSoft<\/span> has announced it will buy <a href=\"https:\/\/www.itpro.com\/automation\/34592\/what-is-robotic-process-automation\" data-cke-saved-href=\"https:\/\/www.itpro.com\/automation\/34592\/what-is-robotic-process-automation\">robotic process automation<\/a> (<span class=\"scayt-misspell-word\" data-scayt-word=\"RPA\" data-wsc-lang=\"en_GB\" data-wsc-id=\"krw687c561n2g9abf\">RPA<\/span>) company <span class=\"scayt-misspell-word\" data-scayt-word=\"Servicetrace\" data-wsc-lang=\"en_GB\" data-wsc-id=\"krw687bz7e0kqvezc\">Servicetrace<\/span> for an undisclosed amount.<\/p>\n<p>The acquisition will complement <span class=\"scayt-misspell-word\" data-scayt-word=\"MuleSoft's\" data-wsc-lang=\"en_GB\" data-wsc-id=\"krw68855npvlfzbes\">MuleSoft&#8217;s<\/span> application composition platform, explained executives.<\/p>\n<p><span class=\"scayt-misspell-word\" data-scayt-word=\"MuleSoft\" data-wsc-lang=\"en_GB\" data-wsc-id=\"krw68c4ft3shf6j8h\">MuleSoft<\/span> sells <span class=\"scayt-misspell-word\" data-scayt-word=\"Anypoint\" data-wsc-lang=\"en_GB\" data-wsc-id=\"krw68c4ef2s0inde0\">Anypoint<\/span>, an <a href=\"https:\/\/www.itpro.com\/application-programming-interface-api\" data-cke-saved-href=\"https:\/\/www.itpro.com\/application-programming-interface-api\">application programming interface (API)<\/a> development platform for building reusable connections between applications and data so developers can compose applications more easily. Salesforce acquired <span class=\"scayt-misspell-word\" data-scayt-word=\"MuleSoft\" data-wsc-lang=\"en_GB\" data-wsc-id=\"krw68cxcrj1f4qtgm\">MuleSoft<\/span> in 2018.<\/p>\n<p><span class=\"scayt-misspell-word\" data-scayt-word=\"Servicetrace\" data-wsc-lang=\"en_GB\" data-wsc-id=\"krw68dpzazlzgizlj\">Servicetrace<\/span> offers the <span class=\"scayt-misspell-word\" data-scayt-word=\"XceleratorOne\" data-wsc-lang=\"en_GB\" data-wsc-id=\"krw68dpxn6ulrckup\">XceleratorOne<\/span> <span class=\"scayt-misspell-word\" data-scayt-word=\"RPA\" data-wsc-lang=\"en_GB\" data-wsc-id=\"krw68dpuw1zsxq56x\">RPA<\/span> tool. <span class=\"scayt-misspell-word\" data-scayt-word=\"RPA\" data-wsc-lang=\"en_GB\" data-wsc-id=\"krw68ehxgy4kv1nio\">RPA<\/span> helps companies to <a href=\"https:\/\/www.itpro.com\/business-strategy\/automation\/357956\/5-steps-to-automate-your-business\" data-cke-saved-href=\"https:\/\/www.itpro.com\/business-strategy\/automation\/357956\/5-steps-to-automate-your-business\">automate<\/a> manual processes by copying human activities, cutting down on manual <span class=\"scayt-misspell-word\" data-scayt-word=\"labor\" data-wsc-lang=\"en_GB\" data-wsc-id=\"krw68ehxlj6g1nhs0\">labour<\/span> and human error.<\/p>\n<p>The <span class=\"scayt-misspell-word\" data-scayt-word=\"Servicetrace\" data-wsc-lang=\"en_GB\" data-wsc-id=\"krw68fb37zzdtypgf\">Servicetrace<\/span> tool enables companies to identify processes that would benefit from <span class=\"scayt-misspell-word\" data-scayt-word=\"RPA\" data-wsc-lang=\"en_GB\" data-wsc-id=\"krw68fb2l49e3ndh4\">RPA<\/span> and model them for automation. <span class=\"scayt-misspell-word\" data-scayt-word=\"Servicetrace\" data-wsc-lang=\"en_GB\" data-wsc-id=\"krw68g3so7k5mpkt7\">Servicetrace<\/span> says that the tool can automate long, complex processes and connect <a href=\"https:\/\/www.itpro.com\/technology\/artificial-intelligence-ai\" data-cke-saved-href=\"https:\/\/www.itpro.com\/technology\/artificial-intelligence-ai\">artificial intelligence (AI)<\/a> solutions for automated decisions. It also <span class=\"scayt-misspell-word\" data-scayt-word=\"organizes\" data-wsc-lang=\"en_GB\" data-wsc-id=\"krw68hymca5a6woy7\">organises<\/span> those automations across a company and enables managers to assess the return on investment from automated processes.<\/p>\n<p>The <span class=\"scayt-misspell-word\" data-scayt-word=\"RPA\" data-wsc-lang=\"en_GB\" data-wsc-id=\"krw688zteantfey58\">RPA<\/span> product will integrate with Salesforce&#8217;s Einstein Automate solution, which already handles automation tasks for the company&#8217;s clients.<\/p>\n<p>&#8220;Our platform makes it easy to unlock and integrate data from anywhere \u2014 wherever it resides \u2014 and manage, monitor, secure, and govern that data at scale,&#8221; said <span class=\"scayt-misspell-word\" data-scayt-word=\"MuleSoft\" data-wsc-lang=\"en_GB\" data-wsc-id=\"krw689s50uua7tlg9\">MuleSoft<\/span> CEO Brent Hayward in an <a href=\"https:\/\/blogs.mulesoft.com\/news\/mulesoft-to-acquire-servicetrace\/\" data-cke-saved-href=\"https:\/\/blogs.mulesoft.com\/news\/mulesoft-to-acquire-servicetrace\/\">announcement<\/a>.<\/p>\n<p>&#8220;<span class=\"scayt-misspell-word\" data-scayt-word=\"MuleSoft\" data-wsc-lang=\"en_GB\" data-wsc-id=\"krw68ak1s8dcpkfmp\">MuleSoft<\/span> will now also make it easy for line of business and knowledge workers to automate business processes and dramatically increase efficiency and speed.&#8221;<\/p>\n<p><span class=\"scayt-misspell-word\" data-scayt-word=\"Servicetrace\" data-wsc-lang=\"en_GB\" data-wsc-id=\"krw68bc9gmo1k601l\">Servicetrace<\/span> also offers automated software testing tools and <a href=\"https:\/\/www.itpro.com\/enterprise-applications\/31752\/what-is-application-performance-management-apm\" data-cke-saved-href=\"https:\/\/www.itpro.com\/enterprise-applications\/31752\/what-is-application-performance-management-apm\">application performance monitoring<\/a> tools that use bots to monitor users&#8217; experience across complex software architectures.<\/p>\n<p>The acquisition will close by the third quarter of Salesforce&#8217;s fiscal year, ending October 31, 2021. <\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>      Danny Bradbury<\/p>\n<p>        3 Aug, 2021    <\/p>\n<p>      Salesforce-owned MuleSoft has announced it will buy robotic process automation (RPA) company Servicetrace for an undisclosed amount.<br \/>\nThe acquisition will complement MuleSoft&#8217;s application compo&#8230;<\/p>\n","protected":false},"author":636,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-42329","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/42329","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/users\/636"}],"replies":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/comments?post=42329"}],"version-history":[{"count":1,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/42329\/revisions"}],"predecessor-version":[{"id":42330,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/42329\/revisions\/42330"}],"wp:attachment":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/media?parent=42329"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/categories?post=42329"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/tags?post=42329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}