{"id":3992,"date":"2012-10-08T14:55:00","date_gmt":"2012-10-08T14:55:00","guid":{"rendered":"http:\/\/cloudnewsdaily.com\/?guid=5e1f4186e7be133045eace4a47de9a35"},"modified":"2012-10-08T14:55:00","modified_gmt":"2012-10-08T14:55:00","slug":"voxware-cloud-based-voice-solution-goes-ga","status":"publish","type":"post","link":"https:\/\/icloud.pe\/blog\/voxware-cloud-based-voice-solution-goes-ga\/","title":{"rendered":"Voxware Cloud-based Voice Solution Goes GA"},"content":{"rendered":"<\/p>\n

Voxware today announced the general availability of its Cloud Voice Management Suite<\/a> (Cloud VMS). This marks the first high-end cloud-based voice software solution that enables companies to enhance operational productivity, improve accuracy and better serve its customers without investing in costly IT infrastructure. <\/span><\/p>\n

Voxware announced the beta version of Cloud VMS in July of this year. Shortly thereafter, Hollywood Feed, a provider of natural and holistic pet food, as well as ancillary services, selected Voxware\u2019s Cloud VMS to help improve its product fulfillment processes. Unlike on-premise solutions, implementation of the software took just 11 days, enabling Hollywood Feed to immediately leverage the product\u2019s key capabilities. To date, all Hollywood Feed users have been trained, completed practice assignments and are currently using the solution in their daily operations.<\/p>\n

\u201cIt is rare that an outside team can come in and integrate so easily within an organization; however, Voxware was able to achieve that,\u201d said Shawn McGhee, President of Hollywood Feed. \u201cWe found that Voxware truly cares about our users, customers and the success of our company\u2019s short and long-term goals. While there were a variety of factors that led us to select Voxware, I can attest today that they are a good fit for our operation and are already achieving tangible results.\u201d<\/p>\n

\u201cWith Cloud VMS, we have developed a low-cost, high-impact voice option for smaller to mid-size operations that delivers the same level of quality as our flagship on-premise offering,\u201d said Keith Phillips, President and CEO, Voxware. \u201cIntroducing voice solutions to a new customer base extends our market potential and adds range to our well known product line. Evolving our voice solution and taking it to the cloud was a natural extension for us. The ease with which we can deploy and manage Cloud VMS simplifies our customers\u2019 installation processes and drives better business results.\u201d<\/p>\n

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Voxware has also created a self-evaluation tool that allows companies to determine whether a cloud-based voice solution is right for its business objectives. This tool is available free to all visitors of the Voxware website at Get Cloud VMS<\/a>. With this tool, Voxware has streamlined the considerations that an organization needs to evaluate as it chooses a method to enhance productivity, safety and brand loyalty.<\/p>\n

Key benefits of Cloud VMS:<\/strong><\/p>\n