{"id":3838,"date":"2012-09-27T15:11:00","date_gmt":"2012-09-27T15:11:00","guid":{"rendered":"http:\/\/cloudnewsdaily.com\/?guid=8c43af25f10109bb998fde3f8c76e641"},"modified":"2012-09-27T15:11:00","modified_gmt":"2012-09-27T15:11:00","slug":"8x8-gets-new-contactcall-center-patent","status":"publish","type":"post","link":"https:\/\/icloud.pe\/blog\/8x8-gets-new-contactcall-center-patent\/","title":{"rendered":"8\u00d78 Gets New Contact\/Call Center Patent"},"content":{"rendered":"<\/p>\n<p><span class=\"org fn\">8&#215;8, Inc. today announced that it has been awarded a new patent related to its contact\/call center technologies. On September 25, 2012, the U.S. Patent and Trademark Office issued United States Patent number 8,275,116, entitled \u201cNetworked Contact Center.\u201d <\/span><\/p>\n<p>The patent relates to, among other things, a networked contact center that includes multiple platforms to host multiple tenants. Example embodiments of the invention include receiving a message associated with one of the tenants and identifying one or more of the platforms associated with the message. The invention also enables the networked contact center platform to access a data location that is both associated with the tenant and shared by two or more of the multiple tenants.<\/p>\n<p>Since its establishment in 1987, 8&#215;8 has been awarded eighty-three (83) United States patents covering a variety of voice and video communications, signaling, processing and storage technologies.<\/p>\n<div class=\"zemanta-pixie\" style=\"margin-top: 10px; height: 15px;\"><img decoding=\"async\" class=\"zemanta-pixie-img\" style=\"border: none; float: right;\" src=\"http:\/\/img.zemanta.com\/pixy.gif?x-id=03db6339-e52d-495e-a27b-e96e7fd6ee0d\" alt=\"\" \/><\/div>\n<p><a href=\"http:\/\/feedads.g.doubleclick.net\/~a\/F5Fmd57lJm5O706CSmnpHU4vUYg\/0\/da\"><img decoding=\"async\" src=\"http:\/\/feedads.g.doubleclick.net\/~a\/F5Fmd57lJm5O706CSmnpHU4vUYg\/0\/di\" border=\"0\" ismap=\"true\"><\/img><\/a><br \/>\n<a href=\"http:\/\/feedads.g.doubleclick.net\/~a\/F5Fmd57lJm5O706CSmnpHU4vUYg\/1\/da\"><img decoding=\"async\" src=\"http:\/\/feedads.g.doubleclick.net\/~a\/F5Fmd57lJm5O706CSmnpHU4vUYg\/1\/di\" border=\"0\" ismap=\"true\"><\/img><\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~r\/CloudNewsDaily\/~4\/fA1Z-PJQ-Qo\" height=\"1\" width=\"1\"\/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SAN JOSE, Calif.&#8211;(BUSINESS WIRE)&#8211;8&#215;8, Inc. (NASDAQ: EGHT), provider of innovative cloud communications        and computing solutions, today announced that it has been awarded a new        patent related to its contact\/call center technologies. On &#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1003,209,211,212],"tags":[],"class_list":["post-3838","post","type-post","status-publish","format-standard","hentry","category-call-center","category-intellectual-property","category-patent","category-united-states-patent-and-trademark-office"],"_links":{"self":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/3838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/comments?post=3838"}],"version-history":[{"count":0,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/3838\/revisions"}],"wp:attachment":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/media?parent=3838"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/categories?post=3838"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/tags?post=3838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}