{"id":37001,"date":"2018-11-22T07:49:14","date_gmt":"2018-11-22T07:49:14","guid":{"rendered":"http:\/\/icloud.pe\/blog\/?guid=107494f1af4cb79802733da75fdbb248"},"modified":"2018-11-22T07:49:14","modified_gmt":"2018-11-22T07:49:14","slug":"lincolnshire-police-enlists-motorola-in-cloud-upgrade-deal","status":"publish","type":"post","link":"https:\/\/icloud.pe\/blog\/lincolnshire-police-enlists-motorola-in-cloud-upgrade-deal\/","title":{"rendered":"Lincolnshire Police enlists Motorola in cloud upgrade deal"},"content":{"rendered":"


\n Clare Hopping<\/a><\/span>
\n <\/span><\/p>\n

\n
\n
22 Nov, 2018<\/span><\/div>\n<\/p><\/div>\n<\/div>\n

\n<\/a><\/p>\n

\n

Lincolnshire Police has signed a 10-year agreement with Motorola to transform its control room, replacing the constabulary\u2019s legacy contact management, computer-aided dispatch, mapping and call logging system.<\/p>\n

This is the first time a UK force has run its entire control room tech stack on the cloud, according to Lincolnshire Police, and it will have significant benefits for the public sector organisation, including lower costs and heightened staff productivity.<\/p>\n

Motorola will implement its CommandCentral Control Room Solution (CRS) to handle calls in the \u00a36 million deal. Those overseeing the deal hope that its scalable platform will mean people will be able to get in contact with a call handler far faster than currently possible, even at peak times.<\/p>\n

Because the solution scales according to demand, Lincolnshire\u2019s Police Force and IT teams don\u2019t have to manually increase capacity or work out the likely call volumes in advance.<\/p>\n

\u201cThe new command and control system is one important step in that journey and will allow the chief to get assistance to those in need quicker than ever before \u2013 and armed with the right information to handle the situation,\u201d said Marc Jones, police and crime commissioner for Lincolnshire Police.<\/p>\n