{"id":35586,"date":"2018-06-27T15:11:36","date_gmt":"2018-06-27T15:11:36","guid":{"rendered":"http:\/\/icloud.pe\/blog\/?guid=171a1b90cf0c211ea49194852bab9d77"},"modified":"2018-06-27T15:11:36","modified_gmt":"2018-06-27T15:11:36","slug":"slack-outage-collaboration-app-is-down-all-over-the-world","status":"publish","type":"post","link":"https:\/\/icloud.pe\/blog\/slack-outage-collaboration-app-is-down-all-over-the-world\/","title":{"rendered":"Slack outage: Collaboration app is down all over the world"},"content":{"rendered":"<p><span class=\"field field-name-field-author field-type-node-reference field-label-hidden\"><br \/>\n      <span class=\"field-item even\"><a href=\"http:\/\/www.cloudpro.co.uk\/authors\/joe-curtis\">Joe Curtis<\/a><\/span><br \/>\n  <\/span><\/p>\n<div class=\"field field-name-field-published-date field-type-datetime field-label-hidden\">\n<div class=\"field-items\">\n<div class=\"field-item even\"><span class=\"date-display-single\">27 Jun, 2018<\/span><\/div>\n<\/p><\/div>\n<\/div>\n<p class=\"short-teaser\">\n<a href=\"http:\/\/www.cloudpro.co.uk\/\" title=\"\" class=\"combined-link\"><\/a><\/p>\n<div class=\"field field-name-body\">\n<p> Slack is down, forcing workers everywhere to resort to sending mass emails as the collaboration app tackles a major outage.<\/p>\n<p>The communication tool, which passed six million daily users in 2017, warned that &#8220;all workspaces are experiencing difficulties&#8221;.<\/p>\n<div class=\"wysiwyg-widget-wrapper\">\n<blockquote class=\"twitter-tweet\" data-lang=\"en\">\n<p lang=\"en\" dir=\"ltr\">All workspaces are currently experiencing difficulty connecting to Slack. We appreciate your patience while we look into this. <a href=\"https:\/\/t.co\/jdzxIeLoWA\">https:\/\/t.co\/jdzxIeLoWA<\/a><\/p>\n<p>&mdash; Slack Status (@SlackStatus) <a href=\"https:\/\/twitter.com\/SlackStatus\/status\/1011965664234389504?ref_src=twsrc%5Etfw\">June 27, 2018<\/a><\/p>\n<\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/div>\n<p>\nDowndetector, which tracks outages with popular applications, showed the US, UK and mainland Europe were having the most difficulty.<\/p>\n<p>Naturally, people responded to the issue with a sense of calm equanimity online.<\/p>\n<div class=\"wysiwyg-widget-wrapper\">\n<blockquote class=\"twitter-tweet\" data-lang=\"en\">\n<p lang=\"en\" dir=\"ltr\">OMG EVERYONE PANIC <a href=\"https:\/\/t.co\/PCyfrAuAaR\">pic.twitter.com\/PCyfrAuAaR<\/a><\/p>\n<p>&mdash; L (@luisWithouttheO) <a href=\"https:\/\/twitter.com\/luisWithouttheO\/status\/1011970048687329280?ref_src=twsrc%5Etfw\">June 27, 2018<\/a><\/p>\n<\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/div>\n<div class=\"wysiwyg-widget-wrapper\">\n<blockquote class=\"twitter-tweet\" data-lang=\"en\">\n<p lang=\"en\" dir=\"ltr\">Now I have to actually get out of my chair and go talk to the human being in the next office. Seriously.<\/p>\n<p>&mdash; Marie Alford-Harkey (@RevMarieAH) <a href=\"https:\/\/twitter.com\/RevMarieAH\/status\/1011967564967284737?ref_src=twsrc%5Etfw\">June 27, 2018<\/a><\/p>\n<\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/div>\n<div class=\"wysiwyg-widget-wrapper\">\n<blockquote class=\"twitter-tweet\" data-lang=\"en\">\n<p lang=\"en\" dir=\"ltr\">I just tried to send a Slack message to let my team know about the issue with Slack&#8230; I think it is time for some coffee<\/p>\n<p>&mdash; Daniel J Colson (@dodecadaniel) <a href=\"https:\/\/twitter.com\/dodecadaniel\/status\/1011966989261295616?ref_src=twsrc%5Etfw\">June 27, 2018<\/a><\/p>\n<\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/div>\n<p>\nThe issue began at 2.33pm BST, with Slack posting the following update to\u00a0<a href=\"https:\/\/status.slack.com\/2018-06\/142edcb9e52c7663\" >its status page<\/a>\u00a0an hour later: &#8220;We are continuing to work on fixing the connection problems that have been impacting folks. We hope to have the issue fully resolved as soon as possible.&#8221;<\/p>\n<p>On Twitter, Slack posted: &#8220;We&#8217;re working hard to isolate the issue. Thanks for your patience!&#8221;<\/p>\n<p>However, with the investigation ongoing, it&#8217;s not clear yet what&#8217;s caused the issue, though\u00a0<em><\/em><em>Cloud Pro<\/em>\u00a0has approached Slack for more information.<\/p>\n<p>The firm runs its platform on top of Amazon Web Services (AWS) &#8211; EC2 instances for basic compute, S3 for user uploads and static assets, Elastic Load Balancing to distribute workloads across EC2, and EBS for overnight backups.<\/p>\n<p><!--wysiwyg_see-related_plugin--><\/p>\n<p>\n&#8220;As a company, our business is integral to our customers&#8217; daily lives,&#8221; Richard Crowley, Slack&#8217;s director of operations, is quoted as saying\u00a0<a href=\"https:\/\/aws.amazon.com\/solutions\/case-studies\/slack\/\" >on AWS&#8217;s website<\/a>.<\/p>\n<p>&#8220;So in our customers&#8217; eyes, our security controls and ability to deliver a reliable service become incredibly important, and it&#8217;s a responsibility we take incredibly seriously.&#8221;<\/p>\n<p><a href=\"http:\/\/www.itpro.co.uk\/collaboration\/31173\/spec-2018-slack-lets-developers-build-and-test-apps-inside-desktop-client\" >Slack debuted new developer tools<\/a>\u00a0last month designed to allow them to code and test their own Slack apps within the Slack platform, as well as coming with built-in integrations for third-party apps popular with coders; Asana, Bitbucket, HubSpot, Zendesk and Jira.<\/p>\n<p>The collaboration tool isn&#8217;t the only service to experience issues recently, with Office 365 dropping offline for UK users earlier this month, as well as back in April. <\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>      Joe Curtis<\/p>\n<p>        27 Jun, 2018    <\/p>\n<p>       Slack is down, forcing workers everywhere to resort to sending mass emails as the collaboration app tackles a major outage.<br \/>\nThe communication tool, which passed six million daily users in 2017, w&#8230;<\/p>\n","protected":false},"author":402,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-35586","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/35586","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/users\/402"}],"replies":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/comments?post=35586"}],"version-history":[{"count":3,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/35586\/revisions"}],"predecessor-version":[{"id":35632,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/35586\/revisions\/35632"}],"wp:attachment":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/media?parent=35586"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/categories?post=35586"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/tags?post=35586"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}