{"id":32067,"date":"2017-09-25T15:15:36","date_gmt":"2017-09-25T15:15:36","guid":{"rendered":"http:\/\/greenpages.com\/?p=7237"},"modified":"2017-09-25T15:15:36","modified_gmt":"2017-09-25T15:15:36","slug":"how-to-build-a-modern-247-help-desk","status":"publish","type":"post","link":"https:\/\/icloud.pe\/blog\/how-to-build-a-modern-247-help-desk\/","title":{"rendered":"How to Build a Modern 24\/7 Help Desk"},"content":{"rendered":"<p><strong>Check out the infographic below to learn how GreenPages&#8217; Help Desk helped a customer drastically improve service desk support while saving 30%. <a href=\"https:\/\/greenpages.com\/managed-it-services\/\"  rel=\"noopener\">Learn how we can help you<\/a> lower cost, reduce risk, and increase services efficiency.\u00a0<\/strong><\/p>\n<p>If you&#8217;d like to decrease time to resolution, measure service improvement, build a first-class knowledgebase, and leverage support communities, <a href=\"http:\/\/response.greenpages.com\/gphelphubrecordingblog\"  rel=\"noopener\">listen to this recent presentation<\/a> from Jay Keating, SVP of Cloud and Managed Services, and Steven White, Director of Customer Service.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7238\" src=\"https:\/\/greenpages.com\/wp-content\/uploads\/Help-Hub-Infographic-.png\" alt=\"GreenPages Help Desk \" width=\"762\" height=\"1905\" srcset=\"http:\/\/2l3rco36shq61mkrawkdr24u.wpengine.netdna-cdn.com\/wp-content\/uploads\/Help-Hub-Infographic-.png 800w, http:\/\/2l3rco36shq61mkrawkdr24u.wpengine.netdna-cdn.com\/wp-content\/uploads\/Help-Hub-Infographic--104x260.png 104w, http:\/\/2l3rco36shq61mkrawkdr24u.wpengine.netdna-cdn.com\/wp-content\/uploads\/Help-Hub-Infographic--768x1920.png 768w, http:\/\/2l3rco36shq61mkrawkdr24u.wpengine.netdna-cdn.com\/wp-content\/uploads\/Help-Hub-Infographic--320x800.png 320w\" sizes=\"auto, (max-width: 762px) 100vw, 762px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>By Jake Cryan, Digital Marketing Specialist<\/p>\n<div class=\"feedflare\">\n<a href=\"http:\/\/feeds.feedburner.com\/~ff\/JourneyToTheCloud?a=hB9R3Jj4esk:NxVsVeZdfGM:yIl2AUoC8zA\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/JourneyToTheCloud?d=yIl2AUoC8zA\" border=\"0\"><\/img><\/a> <a href=\"http:\/\/feeds.feedburner.com\/~ff\/JourneyToTheCloud?a=hB9R3Jj4esk:NxVsVeZdfGM:-BTjWOF_DHI\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/JourneyToTheCloud?i=hB9R3Jj4esk:NxVsVeZdfGM:-BTjWOF_DHI\" border=\"0\"><\/img><\/a> <a href=\"http:\/\/feeds.feedburner.com\/~ff\/JourneyToTheCloud?a=hB9R3Jj4esk:NxVsVeZdfGM:V_sGLiPBpWU\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/JourneyToTheCloud?i=hB9R3Jj4esk:NxVsVeZdfGM:V_sGLiPBpWU\" border=\"0\"><\/img><\/a> <a href=\"http:\/\/feeds.feedburner.com\/~ff\/JourneyToTheCloud?a=hB9R3Jj4esk:NxVsVeZdfGM:qj6IDK7rITs\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/JourneyToTheCloud?d=qj6IDK7rITs\" border=\"0\"><\/img><\/a>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~r\/JourneyToTheCloud\/~4\/hB9R3Jj4esk\" height=\"1\" width=\"1\" alt=\"\"\/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Check out the infographic below to learn how GreenPages&rsquo; Help Desk helped a customer drastically improve service desk support while saving 30%. Learn how we can help you lower cost, reduce risk, and increase services efficiency.&nbsp; If you&rsquo;d like to decrease time to resolution, measure service improvement, build a first-class knowledgebase, and leverage support communities,&#8230;  <a href=\"http:\/\/greenpages.com\/featured\/greenpages-help-desk-impacts-businesses\/\" title=\"ReadHow to Build a Modern 24\/7 Help Desk\">Read more &raquo;<\/a><\/p>\n","protected":false},"author":61,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[179,3749,47,1861,898],"tags":[],"class_list":["post-32067","post","type-post","status-publish","format-standard","hentry","category-featured","category-help-desk","category-it-management","category-managed-it-services","category-managed-services"],"_links":{"self":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/32067","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/users\/61"}],"replies":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/comments?post=32067"}],"version-history":[{"count":1,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/32067\/revisions"}],"predecessor-version":[{"id":32068,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/32067\/revisions\/32068"}],"wp:attachment":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/media?parent=32067"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/categories?post=32067"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/tags?post=32067"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}