{"id":3108,"date":"2012-08-14T14:31:52","date_gmt":"2012-08-14T14:31:52","guid":{"rendered":"http:\/\/www.journeytothecloud.com\/?p=2111"},"modified":"2012-08-14T14:31:52","modified_gmt":"2012-08-14T14:31:52","slug":"mind-the-gap-transitioning-your-it-management-methodology","status":"publish","type":"post","link":"https:\/\/icloud.pe\/blog\/mind-the-gap-transitioning-your-it-management-methodology\/","title":{"rendered":"Mind the Gap \u2013 Transitioning Your IT Management Methodology"},"content":{"rendered":"

At the recent GreenPages\u2019 Summit, I presented on a topic that I believe will be key to our (for those of us in IT management) success as we re-define IT in the \u201ccloud\u201d era.\u00a0 In the past, I have tried to define the term \u201ccloud,\u201d and have described it as anything from \u201can ecosystem of compute capabilities that can be delivered upon demand from anywhere to anywhere\u201d to \u201cIT in 3D<\/a>.\u201d\u00a0 In truth, its definition is not really that important, but how we enable the appropriate use of it in our architectures is. <\/span><\/p>\n

One barrier to adopting cloud as a part of an IT strategy is how we will manage<\/a> the resources it provides us.\u00a0 In theory, cloud services are beyond our direct control.\u00a0 But are they beyond our ability to evaluate and influence?<\/p>\n

IT is about enablement.\u00a0 Enabling our customers or end users to complete the tasks that drive our businesses forward is our true calling.\u00a0 Enabling the business to gain intelligence from its data is our craft.\u00a0 \u00a0\u00a0So, we must strive to enable, where appropriate and effective, the use of cloud services as part of our mission.\u00a0 What then is the impact to IT management?<\/p>\n

There are the obvious challenges.\u00a0 Cloud services are provided by, and managed by, those whom we consume them from.\u00a0 Users utilizing cloud services may do so outside of IT control.\u00a0 And, what happens when data and services step into that void where we cannot see?<\/p>\n

In order to manage effectively in this brave new world of enablement, we must start to transition our methodologies and change our long-standing assumptions of what is critical.\u00a0 Sure, we still have to manage and maintain our own datacenters (unless you go 100% service provider).\u00a0 However, our concept of a datacenter has to change.\u00a0 For one thing, datacenters are not really \u201ccenters\u201d anymore. Once you leverage external resources as part of your overall architecture, you step outside of the hardened physical\/virtual platforms that exist within your own facilities.\u00a0 A datacenter is now \u201ca flexible, secure and measurable compute utility comprised of delivery mechanisms, consumption points, and all connectivity in between.\u201d<\/p>\n

And so, we need to change how we manage our IT resources.\u00a0 We need to expand our scope and visibility to include both the cloud services that are part of our delivery and connectivity mechanisms, and the end points used to consume our data and services.\u00a0 This leads to a fundamental shift in daily operations and management.\u00a0 Going forward, we need to be able to measure our service effectiveness end to end, even if in between they travel through systems that are not our own to devices we did not provision.<\/p>\n

This is a transition, not a light-switch event.\u00a0 Over the next few blogs I hope to focus some attention on several of the gaps that will exist as we move forward.\u00a0 As a sneak peak, consider these statements:<\/p>\n

Consumerization of technical innovation<\/p>\n

Service-oriented management focus<\/p>\n

Quality of Experience<\/p>\n

\u201cGreatest Generation\u201d of users<\/p>\n

Come on by and bring your imagination.\u00a0 There is not one right or wrong answer here, but a framework for us to discuss what changes are coming like a speeding train, and how we need to mind the gap if we don\u2019t want to be run over.<\/p>\n

\n<\/img><\/a> <\/img><\/a> <\/img><\/a> <\/img><\/a>\n<\/div>\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

At the recent GreenPages\u2019 Summit, I presented on a topic that I believe will be key to our (for those of us in IT management) success as we re-define IT in the \u201ccloud\u201d era.\u00a0 In the past, I have tried to define the term \u201ccloud,\u201d and have described it as anything from \u201can ecosystem of…Read More »<\/a><\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[47],"tags":[18],"class_list":["post-3108","post","type-post","status-publish","format-standard","hentry","category-it-management","tag-cloud"],"_links":{"self":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/3108","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/comments?post=3108"}],"version-history":[{"count":0,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/3108\/revisions"}],"wp:attachment":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/media?parent=3108"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/categories?post=3108"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/tags?post=3108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}