{"id":2904,"date":"2012-07-31T17:40:00","date_gmt":"2012-07-31T17:40:00","guid":{"rendered":"http:\/\/cloudcomputing.sys-con.com\/node\/2323056"},"modified":"2012-07-31T17:40:00","modified_gmt":"2012-07-31T17:40:00","slug":"how-to-improve-it-services","status":"publish","type":"post","link":"https:\/\/icloud.pe\/blog\/how-to-improve-it-services\/","title":{"rendered":"How to Improve IT Services"},"content":{"rendered":"<p>We have a fascinating show today, because we are going to learn about how a prominent European IT-enabled business services provider, Steria, is leveraging cloud services to manage complexity and deliver better services to customers.<br \/>\nPaul, is that what you are finding &#8212; that the cloud model is starting to impact this whole notion of effective performance across services in total?<br \/>\nThis is a conversation I&#8217;ve been having a lot lately. The word &#8220;cloud&#8221; gets thrown around a lot, but when I drill into the topic, I find that customers are really talking about services and integrating different services, whether they are on-premises, in the public cloud arena, or even that gray land, which is called outsourcing.<\/p>\n<p><a href=\"http:\/\/cloudcomputing.sys-con.com\/node\/2323056\" >read more<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We have a fascinating show today, because we are going to learn about how a prominent European IT-enabled business services provider, Steria, is leveraging cloud services to manage complexity and deliver better services to customers.<br \/>\nPaul, is that what&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-2904","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/2904","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/comments?post=2904"}],"version-history":[{"count":0,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/2904\/revisions"}],"wp:attachment":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/media?parent=2904"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/categories?post=2904"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/tags?post=2904"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}