{"id":24389,"date":"2016-08-04T13:45:00","date_gmt":"2016-08-04T13:45:00","guid":{"rendered":"http:\/\/cloudcomputing.sys-con.com\/node\/3813295"},"modified":"2016-08-04T13:45:00","modified_gmt":"2016-08-04T13:45:00","slug":"digital-design-thinking-status-quo-thingsexpo-digitaltransformation","status":"publish","type":"post","link":"https:\/\/icloud.pe\/blog\/digital-design-thinking-status-quo-thingsexpo-digitaltransformation\/","title":{"rendered":"Digital &#8211; Design Thinking = Status Quo | @ThingsExpo #DigitalTransformation"},"content":{"rendered":"<p>Every time I call up any customer support and hear the familiar &#8216;all our representatives are busy dealing with other customers,&#8217; that my call is very important to them and from the more technologically advanced ones that I am &#8216;fourth in the queue and my approximate wait time is 23 minutes,&#8217; I wonder why can&#8217;t they simply call me back when they are free? They already have my contact number. Some of them actually play some music while I wait &#8211; which is still better than those who actually take that opportunity to inform me about their new products.<\/p>\n<p><a href=\"http:\/\/cloudcomputing.sys-con.com\/node\/3813295\" >read more<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Every time I call up any customer support and hear the familiar &#8216;all our representatives are busy dealing with other customers,&#8217; that my call is very important to them and from the more technologically advanced ones that I am &#8216;fourth in the queue and m&#8230;<\/p>\n","protected":false},"author":143,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-24389","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/24389","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/users\/143"}],"replies":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/comments?post=24389"}],"version-history":[{"count":1,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/24389\/revisions"}],"predecessor-version":[{"id":24390,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/24389\/revisions\/24390"}],"wp:attachment":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/media?parent=24389"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/categories?post=24389"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/tags?post=24389"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}