{"id":18720,"date":"2015-11-18T07:00:00","date_gmt":"2015-11-18T07:00:00","guid":{"rendered":"http:\/\/cloudcomputing.sys-con.com\/node\/3545074"},"modified":"2015-11-18T07:00:00","modified_gmt":"2015-11-18T07:00:00","slug":"customer-centricity-tips-for-digital-transformation-cloudexpo-cloud","status":"publish","type":"post","link":"https:\/\/icloud.pe\/blog\/customer-centricity-tips-for-digital-transformation-cloudexpo-cloud\/","title":{"rendered":"Customer Centricity Tips for Digital Transformation | @CloudExpo #Cloud"},"content":{"rendered":"<p>One of the most important tenets of digital transformation is that it\u2019s customer-driven. In fact, the only reason technology is involved at all is because today\u2019s customers demand technology-based interactions with the companies they do business with.<\/p>\n<p>It\u2019s no surprise, therefore, that we at Intellyx agree with Patrick Maes, CTO, ANZ Bank, when he said, \u201cthe fundamental element in digital transformation is extreme customer centricity.\u201d <\/p>\n<p>So true \u2013 but note the insightful twist that Maes added to the customer-driven digital mantra: extreme.<\/p>\n<p>In the context of digital transformation, then, what are some examples of customer centricity we would consider to be extreme? Here\u2019s our take.<\/p>\n<p><a href=\"http:\/\/cloudcomputing.sys-con.com\/node\/3545074\" >read more<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>One of the most important tenets of digital transformation is that it&rsquo;s customer-driven. In fact, the only reason technology is involved at all is because today&rsquo;s customers demand technology-based interactions with the companies they do business with.<\/p>\n<p>It&rsquo;s no surprise, therefore, that we at Intellyx agree with Patrick Maes, CTO, ANZ Bank, when he said, &ldquo;the fundamental element in digital transformation is extreme customer centricity.&rdquo; <\/p>\n<p>So true &ndash; but note the insightful twist that Maes added to the customer-driven digital mantra: extreme.<\/p>\n<p>In the context of digital transformation, then, what are some examples of customer centricity we would consider to be extreme? Here&rsquo;s our take.<\/p>\n<p><a href=\"http:\/\/cloudcomputing.sys-con.com\/node\/3545074\" target=\"_blank\">read more<\/a><\/p>\n","protected":false},"author":143,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-18720","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/18720","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/users\/143"}],"replies":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/comments?post=18720"}],"version-history":[{"count":2,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/18720\/revisions"}],"predecessor-version":[{"id":18997,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/18720\/revisions\/18997"}],"wp:attachment":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/media?parent=18720"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/categories?post=18720"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/tags?post=18720"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}