Avaya has escalated its efforts to get customers to fast-track to the cloud with the first of several sweeping initiatives that will optimize solutions and processes for delivery of collaboration as a service (CaaS) via the Avaya Collaborative Cloud. Strong demand for Avaya communications and collaboration applications from large and midsize enterprises is driving a focus on expanded scale and reach as well as simpler, faster provisioning that requires fewer resources.
\nAvaya collaboration solutions, including unified communications, video and contact center via the cloud, offer a new path to greater business agility. While many other areas of IT have successfully adopted cloud-based solutions, the communications infrastructure is one of the last remaining hold-outs due to complexity and concerns around reliability, security and privacy. As the business environment changes, however, new communications solutions and delivery models must support a mobile, flexible workforce that characterizes today’s rapidly changing economic landscape. The Avaya Collaborative Cloud fills this need.<\/p>\n