{"id":11003,"date":"2014-07-01T23:45:32","date_gmt":"2014-07-01T23:45:32","guid":{"rendered":"http:\/\/www.cloudcomputing-news.net\/news\/2014\/jul\/02\/autotask-hits-skids-leaves-customers-dark\/"},"modified":"2014-07-01T23:45:32","modified_gmt":"2014-07-01T23:45:32","slug":"autotask-hits-the-skids-leaves-customers-in-the-dark","status":"publish","type":"post","link":"https:\/\/icloud.pe\/blog\/autotask-hits-the-skids-leaves-customers-in-the-dark\/","title":{"rendered":"Autotask hits the skids, leaves customers in the dark"},"content":{"rendered":"<p>CRM and business IT solutions provider Autotask has reportedly gone down, with the company citing &ldquo;a known issue in a few zones&rdquo;.<\/p>\n<p>The company posted this tweet 18 hours ago at the time of writing, but has since gone deathly quiet to customers&rsquo; ire, including not replying to a request for comment from <em>CloudTech<\/em>:<\/p>\n<blockquote class=\"twitter-tweet\" lang=\"en\">\n<p>We are currently working on a known issue in a few zones. If you have any questions please contact support. We will keep you updated!<\/p>\n<p>&mdash; Autotask (@Autotask) July 1, 2014<\/p><\/blockquote>\n<p><script charset=\"utf-8\" type=\"text\/javascript\" src=\"http:\/\/platform.twitter.com\/widgets.js\"><\/script><\/p>\n<p>It would seem, however, that this hasn&#8217;t quite been the case:<\/p>\n<blockquote class=\"twitter-tweet\" lang=\"en\">\n<p>Big questions going to be asked of @Autotask following this level of outage. #autotask #downtime<\/p>\n<p>&mdash; Jimmy Madrid (@jimmymadrid) July 2, 2014<\/p><\/blockquote>\n<p><script charset=\"utf-8\" type=\"text\/javascript\" src=\"http:\/\/platform.twitter.com\/widgets.js\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" lang=\"en\" data-conversation=\"none\">\n<p>@Autotask Poor show. At least provide an update after the last one 19 hours ago!<\/p>\n<p>&mdash; Ricardo Meechan (@rm83) July 2, 2014<\/p><\/blockquote>\n<p><script charset=\"utf-8\" type=\"text\/javascript\" src=\"http:\/\/platform.twitter.com\/widgets.js\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" lang=\"en\">\n<p>@autotask #autotask Thanks for all the updates on the site being down &#8230;<\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>CRM and business IT solutions provider Autotask has reportedly gone down, with the company citing &ldquo;a known issue in a few zones&rdquo;.<br \/>\nThe company posted this tweet 18 hours ago at the time of writing, but has since gone deathly quiet to custome&#8230;<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-11003","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/11003","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/comments?post=11003"}],"version-history":[{"count":0,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/11003\/revisions"}],"wp:attachment":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/media?parent=11003"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/categories?post=11003"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/tags?post=11003"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}