{"id":10296,"date":"2014-02-10T18:00:00","date_gmt":"2014-02-10T18:00:00","guid":{"rendered":"https:\/\/cloudcomputing.sys-con.com\/node\/2957400"},"modified":"2014-02-10T18:00:00","modified_gmt":"2014-02-10T18:00:00","slug":"what-does-next-generation-bpo-look-like-2","status":"publish","type":"post","link":"https:\/\/icloud.pe\/blog\/what-does-next-generation-bpo-look-like-2\/","title":{"rendered":"What Does Next-Generation BPO Look Like?"},"content":{"rendered":"<p>Somewhere along the line in between the 1990s and the so-called post-2000 \u2018naughties\u2019 a change occurred. This change was subtle but important if you took an interest in enterprise-level management theories, methodologies and delivery mechanisms.<br \/>\nOutsourcing, as we once knew it, became Business Process Outsourcing. With an extended name and an accompanying acronym to boot, BPO arrived.<br \/>\nActually that\u2019s not strictly what happened; in between outsourcing and BPO we saw outsourcing become offshore outsourcing. Functions from finance and billing to admin and support started to migrate offshore, along with other non-core operations that could be \u2018manageably compartmentalized,\u2019 so-to-speak.<\/p>\n<p><a href=\"https:\/\/cloudcomputing.sys-con.com\/node\/2957400\" >read more<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Somewhere along the line in between the 1990s and the so-called post-2000 &lsquo;naughties&rsquo; a change occurred. This change was subtle but important if you took an interest in enterprise-level management theories, methodologies and delivery mechanisms.<br \/>\nOutsourcing, as we once knew it, became Business Process Outsourcing. With an extended name and an accompanying acronym to boot, BPO arrived.<br \/>\nActually that&rsquo;s not strictly what happened; in between outsourcing and BPO we saw outsourcing become offshore outsourcing. Functions from finance and billing to admin and support started to migrate offshore, along with other non-core operations that could be &lsquo;manageably compartmentalized,&rsquo; so-to-speak.<\/p>\n<p><a href=\"https:\/\/cloudcomputing.sys-con.com\/node\/2957400\" target=\"_blank\">read more<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-10296","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/10296","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/comments?post=10296"}],"version-history":[{"count":0,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/10296\/revisions"}],"wp:attachment":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/media?parent=10296"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/categories?post=10296"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/tags?post=10296"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}