{"id":1028,"date":"2012-04-24T15:33:00","date_gmt":"2012-04-24T15:33:00","guid":{"rendered":"http:\/\/cloudnewsdaily.com\/?guid=be92f9c06de333aa4ab65bac133c7b6d"},"modified":"2012-04-24T15:33:00","modified_gmt":"2012-04-24T15:33:00","slug":"summus-software-launches-new-release-of-cloud-based-it-management-solution","status":"publish","type":"post","link":"https:\/\/icloud.pe\/blog\/summus-software-launches-new-release-of-cloud-based-it-management-solution\/","title":{"rendered":"SUMMUS Software Launches New Release of Cloud-based IT Management Solution"},"content":{"rendered":"<\/p>\n<p>SUMMUS Software, a provider of cost-effective, comprehensive, cloud-based IT operations management solutions,<strong> <\/strong>today announced the latest release of Summus IT Management Suite powered by Summit Platform 4.0, an integrated suite of applications for IT service management, IT asset management, and availability management. This latest release delivers the IT contextual dashboard, together with robust enhancements to incident, service level agreement (SLA), change, configuration management database (CMDB), knowledge, event, release, availability and project management. <\/p>\n<p>SUMMUS Software\u2019s new release of Summus IT Management Suite and Summit Platform are designed to support the growing and maturing IT service management, IT asset management and IT availability management requirements of small and midsized businesses (SMB) and managed service providers (MSP). By supporting IT organization\u2019s on-going efforts to optimize their costs, resources and processes, this release ensures customers can better maximize IT management efficiencies.<\/p>\n<p>\u201cSummus IT Management Suite is helping IT organizations to achieve greater cost and operational efficiencies using the power of Summit Platform,\u201d said Wai Wong, president and CEO of SUMMUS Software. \u201cThis latest release represents the industry\u2019s most comprehensive cloud-based IT management solution with built-in IT intelligence. SUMMUS is helping customers to better optimize their IT operations, and establish a more productive relationship between IT and business.\u201d<\/p>\n<\/p>\n<p>The new release of Summus IT Management Suite is powered by the latest version of SUMMUS Software\u2019s unified and integrated IT operations management platform, Summit Platform 4.0. Based on extensive work with customers, key IT industry experts and standards organizations, this release delivers features representing key IT management technology advances in the areas of Incident Management, SLA Management, Knowledge Management, Change Management, CMDB, Availability Management, Event Management, Release Management and Project Management.<\/p>\n<p>Key features of the new release of Summus IT Management Suite include:<\/p>\n<p>Summus Service Management<\/p>\n<p>Incident Management: Fine-grained per-incident cost management, and<br \/>\nsimplified end-user request management via templates<br \/>\nSLA Management: Fine-grained control and monitoring of customer SLAs,<br \/>\nvendor SLAs and operations level agreements (OLA)<br \/>\nKnowledge Management: Enhanced knowledge relevance and effectiveness<br \/>\nmanagement<br \/>\nChange Management: Enhanced reliability and availability with powerful<br \/>\nchange control and configuration<br \/>\nCMDB: Increased high availability with version control management,<br \/>\nfaster and easier implementation and simplified integration with other<br \/>\nIT management systems via open Web Services APIs<br \/>\nRelease Management: Comprehensive management of release costs,<br \/>\nversions, builds, and workflows<\/p>\n<p>Summus Availability Management<\/p>\n<p>Server &#038; Network Monitoring: Flexible and fine-grained monitoring,<br \/>\nreporting and alerts based on multiple thresholds, and utilization<br \/>\ntrends<br \/>\nEvent Management: Automatic, event correlation management<\/p>\n<p>IT Intelligence<\/p>\n<p>IT Contextual Dashboard: Holistic side-by-side, contextually<br \/>\ncomparative view of the entire IT operations environment<\/p>\n<p><img decoding=\"async\" src=\"http:\/\/feedads.g.doubleclick.net\/~a\/94TbmhxkSjl91h844IV9cebB6tE\/0\/di\" border=\"0\" ismap=\"true\"><\/img><br \/>\n<img decoding=\"async\" src=\"http:\/\/feedads.g.doubleclick.net\/~a\/94TbmhxkSjl91h844IV9cebB6tE\/1\/di\" border=\"0\" ismap=\"true\"><\/img><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~r\/CloudNewsDaily\/~4\/NlBn6AegakA\" height=\"1\" width=\"1\"\/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Summus IT Management Suite and Summit Platform 4.0 Showcased at HDI 2012        Conference &#038; Expo     ORLANDO, Fla.&#8211;(BUSINESS WIRE)&#8211;SUMMUS        Software, a provider of cost-effective, comprehensive, cloud-based        IT operations mana&#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[47,155],"tags":[],"class_list":["post-1028","post","type-post","status-publish","format-standard","hentry","category-it-management","category-summus"],"_links":{"self":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/1028","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/comments?post=1028"}],"version-history":[{"count":1,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/1028\/revisions"}],"predecessor-version":[{"id":1107,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/posts\/1028\/revisions\/1107"}],"wp:attachment":[{"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/media?parent=1028"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/categories?post=1028"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/icloud.pe\/blog\/wp-json\/wp\/v2\/tags?post=1028"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}