Category Archives: Partnerships

Cerner, Electronic health record, Health Care, Medical, Nuance, Nuance Communications, Partnerships, Voice

Cerner, Nuance Collaborate to Embed Cloud-Based Voice Techn in Mobile EHR Solutions

Cerner and Nuance Communications today announced that the companies have expanded their relationship to accelerate the adoption of simpler, faster and smarter healthcare solutions for clinicians worldwide. The expanded partnership reflects both companies’ commitment to providing innovative, proven solutions that keep patient care a top priority by leveraging voice and mobile technologies to optimize clinician workflow and maximize the benefits of electronic health records (EHRs).

Under a new worldwide agreement, Cerner will embed Nuance’s cloud-based medical voice recognition into its full portfolio of mobile EHR solutions – including PowerChart Touch™ that was announced at the Health Information Management Systems Society (HIMSS) conference in February. This integration will create a new class of mobile healthcare solutions on phones and tablets that enable clinicians to capture more complete patient notes, navigate applications and search for information while on-the-go – simply by using their voice.

In addition, Cerner and Nuance announced the availability and integration of Nuance’s radiology reporting suite, PowerScribe 360, with Cerner’s RadNet® Radiology Information System (RIS). This solution is an example of both companies’ ongoing innovation and will allow radiologists to dictate, in real-time, reports that are integrated directly and instantly with the patient record.

“The expansion of our partnership with Nuance, a company that offers voice and clinical understanding solutions used by 450,000 clinicians worldwide, exemplifies our commitment to provide state-of-the-art solutions to customers across the globe,” said Don Bisbee, senior vice president of DeviceWorks at Cerner. “By incorporating Nuance’s voice recognition capabilities into our core clinical applications including our latest mobile solution, PowerChart Touch, we are able to provide the healthcare industry with a simple, fast method of capturing complex medical information within the patient record at the point-of-care.”

PowerChart Touch is a mobile, cloud-based solution that is part of the Millennium+ portfolio. PowerChart Touch offers role and venue-based mobile workflows which allow physicians to perform their job duties straight from a mobile device. PowerChart Touch will provide a true native application experience across an array of platforms. Nuance’s 360 | SpeechAnywhere medical voice recognition solution, the technology that is embedded within PowerChart Touch, is also cloud-based. Together, Cerner and Nuance solutions will help simplify the large scale deployment of these integrated technologies, while also reducing the overall cost of ownership for customers.

“For more than 30 years, Cerner has proven its ability to create digital technologies that solve problems and positively impact patient care. Its most recent mobile innovations are a prime example of how these solutions are transforming the EHR experience today, and a key reason why now is the right time to expand our partnership. Cerner’s solutions are enabling clinicians to experience a fully functional EHR – anytime and anywhere – and voice is playing an important role in making this a reality,” said Janet Dillione, executive vice president and general manager of Nuance Healthcare. “We are excited to expand our partnership and confident that intuitive, voice-enabled technologies with deep Cerner integration will spur further industry innovation, improve the clinician experience and help focus efforts on the core mission – providing quality patient care.”


Cloud gaming, EMEA, IPTV, Orange, Partnerships, Video game

G-cluster Global, Orange Group Strike Cloud Gaming Partnership

Beginning October 11, Orange broadband customers will experience a seamless and easy-to-access top quality video gaming experience directly on their TV.

The Orange cloud gaming service powered by G-cluster offers to Orange customers a gaming solution free of any old generation hardware concerns and allows them to easily access and play a wide catalogue of video games directly on TV.

With a catalogue of about 100 video games at launch, the Orange cloud gaming service provides valuable gaming content for the whole family! This innovative gaming solution provides many benefits for the end user: simplicity of access and use, attractive prices, a diversified and wide catalogue of games.

G-cluster has been rendering cloud gaming service since 2010. The launch of the Orange cloud gaming service reinforces G-cluster’s position as the leading cloud gaming platform in Europe.

As with video on demand, the end user can access games directly and quickly without the need to download content or purchase any new physical devices. To play, just use the remote controller or a gamepad (any USB gamepad or the one recommended by Orange). The end user can play alone, with other players in the same room or remotely with other Orange TV customers who have subscribed.

Orange offers a new model of usage for interactive content to its new TV users with an attractive price point. End users will be able to enjoy a diversified catalogue of games thanks to unlimited and no commitment monthly subscription packs or with 24h, 48h or 1 week rental offers. A free try-before-you-buy offer is available for all the games in the catalogue.

– Discovery pass: 5€/month for unlimited access to 50 top casual games

– Premium pass: 10€/month for access to premium console games on top of the entire catalogue of casual games

– Rentals: 24h, 48h or weekly rentals of games at affordable prices

Orange and G-cluster have partnered with top leading casual and premium publishers such as Disney, Ubisoft, Playrix, MumboJumbo and Alawar to provide a fun and entertaining experience to all the household members.

The Orange games on demand service will offer games for anyone in the family: action and air fighting games like H.A.W.X® 2 from Ubisoft and kids’ games like Toy Story 3 from Disney. Pixar.

Erik Piehl, president of G-cluster Global says, “G-cluster is very happy to provide its white-label cloud gaming service to Orange, the largest IPTV provider in Europe. This further expands G-cluster’s lead as the largest scale TV cloud gaming provider.”

Jean-François Rodriguez, VP Games and social media at Orange says, “Orange and G-Cluster have built a strong partnership to offer a new gaming experience by leveraging on Orange high speed broadband network and G-Cluster cloud gaming technology. After Video on Demand, streaming music, Orange customers will now enjoy games on demand service.”


AppNeta, Managed services, Network performance, Partnerships, PathView Cloud

AppNeta Launches Global MSP Partner Program

AppNeta today announced the launch of a new partner program for Managed Service Providers (MSPs). The AppNeta MSP Partner Program is designed to offer easy, revenue-generating services for assuring performance of critical applications such as VoIP, video conferencing, virtualization and web-based services. Today, AppNeta’s MSP Partners seamlessly and easily integrate AppNeta services into existing managed service contracts and create enhanced service offerings including network assessments, continuous monitoring, proactive troubleshooting, and scheduled reporting and alerting.

AppNeta’s PathView Cloud network performance service provides channel partners with unmatched breadth of insight and time to value, enabling them to see across multiple customer infrastructures in one view, and then pinpoint exactly where problems are occurring and why. The new MSP Partner Program offers unique pricing terms, centralized dashboards and alerts, white-labeled custom branded interface and a utility-based MRR billing model.

“We understand the demands on customer networks today, especially as business applications become more performance-sensitive. It is absolutely necessary for MSPs to have 24/7 performance visibility,” said Jim Melvin, CEO of AppNeta. “AppNeta is partnering with MSPs to develop an easy-to-implement service assurance program that will not only improve customer satisfaction, but will create new revenue sources at the same time.”

“Bandwidth Management Group is thrilled to be part of the AppNeta MSP Partner Program. We can now measure the performance of our customers’ wide area networks and cloud applications with continuous remote site monitoring,” said Christian Fedor, president, Bandwidth Management Group. “The new billing and training programs have made it easy for us to integrate the AppNeta solution into our existing managed service portfolio.”

While AppNeta has a long-standing partner program with more than 400 partners around the world, the new MSP Program is enhanced with key benefits to partners managing ongoing services and delivering critical applications to their global customer sites. The AppNeta MSP Partner program features:

  • Monthly, consumption-based billing
  • Easy, cloud-delivered implementation and automatic service upgrades
  • Simple, straightforward licensing
  • Regular upsell opportunities to customers


CallMiner, LiveVox, Partnerships, Speech analytics, Speech Technology, Webinar/Webcast/Presentation

LiveVox, CallMiner Webinar: Mitigating Compliance Risk with Speech Analytics, Centralized Call Recording

LiveVox, a  cloud contact center software provider today announced a joint webinar with CallMiner, a provider of cloud-based speech analytics. As contact centers prepare for a tightening regulatory environment, the market is responding with new technology, among the most promising of which is speech analytics. LiveVox and CallMiner have partnered to provide a simple, cost effective and short deployment path for speech analytics. Join executives from both organizations as they discuss technology approaches for an uncertain but assuredly tightening regulatory world.

Speech analytics, like all business analytics strategies, is rooted in data and dependent on its accessibility. In order to aggregate data and make it accessible for analysis, site-based networks have been required to purchase equipment that necessitates large capital expenditures, ongoing maintenance and, most handicapping, integrations into existing topology. For multi-site operations, the cost and complexity are compounded with each site. Cloud changes that. Data is centralized, secure and available for analysis. Speech analytics for multisite contact centers is a great example of a cloud solution to a heretofore complex problem.

“It would not surprise me if call recording data is held to the same standard as financial data in the accounts receivable management industry. Clients and regulators expect a complete record of all financial transactions and agent documentation on accounts. The agent/consumer audio is critical data that is often glaringly absent. LiveVox makes it very straightforward for multisite contact centers to centralize data in a secure environment. Speech analytics turns that data into risk management and operational improvement gold,” said John McNamara, Chief Marketing Officer of LiveVox.

Join CallMiner, LiveVox and Accounts Receivable Management, Inc. operations and technology executives as they share a path to bypass integration hurdles and implement speech analytics to improve operations and compliance across the enterprise. The event will be held at 2PM, EST, Wednesday, Oct. 17th. Reserve your spot today.

“Leveraging speech analytics to automatically analyze calls can significantly reduce the risks associated with non-compliance for collectors in accounts receivable management. Instead of spot checking recordings, 100% of captured audio can be analyzed to ensure agents are saying things they should, such as the mini-Miranda, and not saying things they shouldn’t. The end result is better customer experience and higher success in collections efforts,” said Scott Kendrick, Vice President of Marketing and Product Management at CallMiner.

WEBINAR TOPICS:

  • Utilizing Centralized Call Recording to address integration challenges
  • Leveraging 100% call recording to maximize speech analytics initiatives
  • Transforming voice data into usable analytics across all operations
  • Practical uses of speech analytics to improve compliance and operations
  • Maximizing the LiveVox and CallMiner partnership for rapid deployment

To register, click here.


AppFirst, Business transaction management, Partnerships

AppFirst Launches New Partner Program

AppFirst, the SaaS application management system, today unveiled a comprehensive new Partner Program designed for both Cloud and Solution Providers. The program offers a new, expanded free subscription available only via AppFirst partners and provides ongoing training and product support, enabling partners to deliver innovative solutions to their own customers. The rollout of this Partner Program follows the company’s launch earlier this month of its new DevOps Dashboard, an application performance monitoring solution that delivers a clear, unified status view of infrastructure, applications and business metrics to all stakeholders in an organization.

“Our focus today is on growing our global ecosystem to increase the number of AppFirst experts as well as the overall availability of our product,” said David Roth, AppFirst CEO. “By offering access to our solutions through the primary source customers use to deploy their applications in the cloud, our Partner Program complements our partners’ solutions with AppFirst technology, delivering added value to our respective customers. This expanded universe is designed to provide our partners with the solutions and support they need to succeed and grow within their own markets.”

Under the Cloud Provider Partner Program, qualified cloud service providers such as Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) can offer the enhanced free version of AppFirst to its customers via their own marketplace or dashboards, as an extension or add-on to their own service. AppFirst partners deliver value to their end customers by offering a solution that provides the visibility needed across the infrastructure, application and business as an application is running in production, with the added benefit of AppFirst’s extended free program.

“In today’s online world, keeping applications and websites up and running is business critical,” said Mal Knox, Director of Business Development at Engine Yard. “With Engine Yard Cloud, we provide the tools and resources to ensure the optimum performance of our customers’ applications. Partnering with companies like AppFirst enables us to deliver enhanced performance monitoring services, giving customers the visibility they need.”

Solution Provider Partners, which include systems integrators, application development shops and cloud consultancies, will have access to AppFirst products and training, while also receiving implementation tools and assistance, technical resources and implementation support from the company. As these partners become competent with AppFirst’s solutions, they can integrate them in their customer deliverables and even customize and optimize the solution. Solution Providers are also able to offer the free version to their clients, allowing direct visibility into the applications their customers want to actively monitor themselves. Building a global ecosystem of trained Solution Provider Partners allows AppFirst to scale to deliver implementation and industry-specific configuration services at the local level through their partners.

Because AppFirst’s DevOps Dashboard is also easily customizable, any partner company can offer broad custom solutions for internal use, and for their own customers, whether executives, IT ops or DevOps.

“Our customers, with our assistance, are making strategic decisions about if, when and how they migrate to cloud,” said Eileen Boerger, president of CorSource Technology Group. “Partnering with AppFirst provides us another tool in our quiver to assist with those decisions. With the DevOps Dashboard being so customizable, that allows us to provide individualized solutions for our customers, something they demand.”

AppFirst collects millions of infrastructure, application and business metrics that are aggregated and correlated in a single big data repository that eliminates the need for users to look for data in multiple places. Data is collected continuously to provide customers with unprecedented visibility into their entire infrastructure and every application running in production, bringing overall system management to a whole new level.

The DevOps Dashboard’s ability to auto-detect application stacks and configure data collection from the relevant sources delivers a customized dashboard specific to the user’s environment — all automatically, with no extra effort required. With the smart threshold feature, AppFirst time learns over time what is “normal” for a user’s business metrics and delivers alerts when metrics shift one standard deviation from normal levels, saving time and money.

For more information on AppFirst’s Partner Programs, please visit the AppFirst partner section or call 1.800.782.2181.


Business Intelligence, Partnerships, QlikTech, QlikView

QlikTech Launches QlikMarket Business Discovery Exchange

Image representing QlikTech as depicted in Cru...

QlikTech today announced the launch of QlikMarket, a Web marketplace that delivers an interactive way for QlikTech customers to evaluate and acquire technologies and applications that leverage the QlikView Business Discovery platform.

QlikMarket is a site to harness the innovation of QlikTech partners in the new breed of business intelligence, known as Business Discovery, or self-service BI. QlikMarket currently includes Big Data connectors and extensions (Google BigQuery), unstructured analytics solutions (Attivio), connectors to Facebook, Twitter and Google Analytics (Industrial Codebox), and Cloud offerings like RApid Spend Analysis – Professional and QlikView OnDemand (Rosslyn Analytics). Specific industry and functional applications include pharmaceutical and manufacturing apps and those focusing on specific areas like property management and sales channel management.

QlikMarket is live with over 50 offerings in its debut at market.qlikview.com, featuring technology connectors, extensions, and purpose-built apps powered by QlikView:

  • Connectors: Link QlikView to specific source systems or data
    including connectors to Salesforce.com, SAP, or ETL solutions.
  • Extensions: Extend the QlikView experience to include features
    like new chart types, geo-spatial mapping, or real-time data streaming.
  • Purpose-built Apps: QlikView applications that solve a specific
    buyer’s need from a CFO dashboard to procurement benchmarking.

QlikMarket allows customers, prospects and the over 90,000 members of QlikCommunity to easily navigate the site by industry or solution, sort by relevance or partner, monitor solutions that are “most downloaded” and research offerings that are “highest rated.” They can also make educated selections of solutions with access to feedback from peers. In its first months in beta use before launch, two geo-spatial mapping apps (IdevioMaps for QlikView and GeoQlik extension), as well as the Connector Suite QVSource were among the leaders for both popularity and ratings.

“Our goal is to make it as easy as possible for our partners and customers to do business with QlikTech,” said Drew Clarke, vice president of Business Development at QlikTech. “For partners, QlikMarket creates revenue opportunities for their developed assets. For customers, it provides a one-stop shop to create their own ecosystem around the QlikView platform. For QlikTech, it allows us to use crowdsourcing to gauge customer interest and demands for specific applications and technologies to better serve customers’ needs.”

QlikMarket offerings come from submissions from QlikTech’s Qonnect Program solution providers, technology partners, OEM partners, and system integrator partners. QlikMarket is different from other software companies’ catalog-style exchanges because it enables users to interact with and experience the solution with live demonstrations.respective owners.


AutoDesk, Business Intelligence, Business Processes, Jitterbit, Partnerships

Autodesk, Jitterbit Partner for Cloud Access to Product Lifecycle Data

 

Image representing Autodesk as depicted in Cr...

Autodesk, Inc. and Jitterbit have partnered to provide Autodesk PLM 360 the ability to integrate with on premise and cloud business applications. The relationship further strengthens Autodesk PLM 360’s position as the next generation cloud-based alternative for product lifecycle management.

Jitterbit’s cloud integration platform is a key component of a new suite of integration tools called Autodesk PLM 360 Connect, which helps customers to integrate their PLM and other cloud and enterprise business applications into one, seamless environment. The ability to easily move data across multiple systems further strengthens the value of Autodesk PLM 360, making the benefits of PLM available to anyone, anytime, anywhere.

“The combination of Autodesk PLM 360 and Jitterbit’s next generation cloud integration solutions allows companies of all sizes to realize a greater return on their technology investments in ERP, CRM or other proprietary business applications,” said George Gallegos, CEO at Jitterbit. “Companies will now have the ability to gather, analyze and utilize product or project data in a far more efficient manner than previously possible.”

“Autodesk PLM 360 Connect is a straightforward and cost-effective way to keep Autodesk PLM 360 tightly connected with data from other critical business systems,” said Buzz Kross, senior vice president, Design, Lifecycle and Simulation at Autodesk. “Jitterbit is a natural partner to match our nimble cloud-based approach. Our customers require integration that is powerful, quick, easy-to-use, and affordable.”

The combination of cloud-based PLM with a cloud-based enterprise application interface platform makes it easy for customers to map, build and manage an elegant integration solution in any application environment. Jitterbit’s intuitive graphical user interface means no software coding is required for integration. This “no coding” approach makes connections simple and easy to build and maintain for business analysts and administrators alike.

For additional information about the new suite of integration tools, Autodesk PLM 360 Connect, visit www.autodeskplm360.com.


3Cinteractive, Enterprise Mobile, Fision, Marketing, Mobile, Mobile application development, Mobile device, Partnerships

Fision Partners with 3Cinteractive to Integrate Mobile into Its Distributed Marketing Automation

Image representing 3Cinteractive as depicted i...

Fision, the leading sales and marketing automation SaaS provider, today announced an agreement with 3Cinteractive, the leading provider of cloud-based, enterprise mobile solutions, to leverage its Switchblade platform to extend sales and marketing automation across messaging, mobile web, smartphone apps, voice, and social media.

“Control, compliance and measurement of campaign distribution across all media channels has always been a recurring problem for businesses,” said Mike Brown, CEO of Fision. “This agreement furthers our mission to provide a simple solution that optimizes that effort. Mobility is the next mainstream media channel and the capabilities of 3Cinteractive extend the power of Fision to address that demand.”

Fision’s platform allows enterprises and small businesses in manufacturing, health care, retail, financial and business services to store, customize and distribute marketing materials, giving companies real-time metrics on customer behavior. Switchblade, 3Ci’s cloud-based mobile platform, provides businesses with a single platform to deploy multi-channel mobile applications to any mobile device throughout the world. The combination of these capabilities will extend Fision’s offering to include mobile solutions that engage consumers and increase their lifetime value.


Collaboration, Enterprise Collaboration Platform, Partnerships, Scottish Equity Partners, Workshare

Workshare, SkyDox Launch Policy-Based Enterprise Collaboration Platform

Workshare, a provider of document collaboration software, today announced that it has joined forces with SkyDox. By combining their respective capabilities, they will provide existing and future customers with a unique platform for policy-based, cloud-enabled file sharing and enterprise collaboration.

The combination is supported by growth capital investment from a UK investor group led by Scottish Equity Partners (SEP) and includes Business Growth Fund (BGF).

Mobile working, Bring Your Own Device (BYOD), Big Data and the cloud have created a demand for Web 2.0 applications that provide today’s knowledge workers with the features and functionality they expect while also addressing enterprise IP and data security requirements. This combination will allow Workshare to integrate its best-of-breed, policy-based document comparison and metadata removal application with SkyDox’s scalable, highly secure, cloud-enabled file sharing and collaboration platform. The combined organization will enable its current and future customers to improve the efficiency of collaboration across organizational and geographical boundaries, while maintaining full auditability and adherence to internal and external data security and IP mandates.

“Workshare and SkyDox clearly recognize that secure mobile enablement is where the collaboration market is headed and are taking the next logical step towards delivering that to the enterprise,” said Terri McClure, a senior analyst at Enterprise Strategy Group. “The combined entity is uniquely positioned in the market, given the companies’ shared background and exceptionally complementary market offerings. The integrated solution, ultimately, has the potential to raise the industry bar for enterprise collaboration platforms considerably.”

“As the online collaboration services market continues to evolve, the vendors that rise to the top will master the security, compliance, and IT management concerns of IT leaders,” said Forrester Research. “In addition, these vendors will provide IT leaders the flexibility in deployment models they need to serve the unique needs of their business and workforce.”1

The management team will be comprised of a strong combination of executives drawn from the two organizations. SkyDox’s CEO Anthony Foy will be retained as CEO of the joint company. Foy has a deep, longstanding background in the software industry – building customer-centric businesses, improving share-holder value and improving customer satisfaction. Previously Foy served as the Group Managing Director at Interxion, a leading European data center and colocation services company where he was responsible for delivering 22 consecutive quarters of revenue growth which led to an Initial Public Offering. Scott Smull the former CEO of Workshare will continue to work with Workshare and will have multiple key executive responsibilities as part of the Executive Integration Team and spearheading customer advocacy activities. Barrie Hadfield who originally co-founded Workshare and architected the current solution has been appointed CTO. Barrie brings with him a deep understanding of the collaboration space and is well known and respected by a large number of Workshare customers, IT sector thought leaders and the analyst community.

“Organizations are constantly looking for ways to drive operational efficiency, grow revenue and reduce costs. This combination allows Workshare to deliver a more holistic collaborative experience to our customers by blending Web 2.0 technologies with our existing award-winning solutions to provide an unmatched policy-based enterprise collaboration platform,” said Anthony Foy, CEO Workshare. “The combined company is ideally positioned to deliver unique solutions that help employees improve inter and intra company collaboration without sacrificing enterprise information security requirements.”

The integration of Workshare and SkyDox operations is expected to be completed during the second half of 2012, and support and development for Workshare and SkyDox products will continue without interruption.


Coalfire, Corporate governance of information technology, Federal Information Security Management Act of 2002, Partnerships, Payment Card Industry Data Security Standard, Standards, Virtualization, VMware

Coalfire Opens VMware Compliance Lab

Coalfire Systems, Inc. today announced that it has established the VMware Compliance Lab, a center of excellence and that designs, tests and promotes IT security best practices and audit guidelines for virtualized computing environments.

The VMware Compliance Lab, housed in Coalfire’s Seattle office, provides partners and end users with the information and tools they need to expedite the audit process and ensure compliance with major IT security standards, including PCI DSS, HIPAA/HITECH, GLBA, FISMA and FedRAMP. As a fully-independent IT Governance, Risk an Compliance firm, Coalfire gathers reference architecture and controls data from VMware, tests those controls in both the lab and the field, and issues guidance documents that security professionals can use to manage risk and compliance. In addition to VMware products, the Lab also houses and tests controls information from other products built on the VMware reference architecture, including solutions from EMC, RSA, HP, Symantec, McAfee and LogRhythm.

“Coalfire is partnering with VMware and other industry leaders to promote security and compliance in virtualized environments,” said Rick Dakin, CEO, co-founder and senior strategist at Coalfire. “Our lab provides a clearinghouse of un-biased, tested and proven best practices, and as those best practices are adopted in the field, end users will be able to streamline and risk and compliance efforts.”

”Coalfire’s thought leadership and IT audit expertise enables our partners and customers to confidently virtualize highly regulated workloads and meet their regulatory requirements. The guidance provided by Coalfire coupled with VMware’s proven leadership and ecosystem enables enterprises to use their virtualization investment as they move business critical applications to the cloud,” said Parag Patel, vice president, Global Strategic Alliances.